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Manager Quality Control

Boiling Springs, South Carolina, 29316, United States
May 31, 2010

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Shawn M. Smith

*** ********* *****

Boiling Springs, SC 29316 304-***-**** (C)

Professional Summary

Resourceful Manufacturing Manager with over five years of progressive

safety, quality, cost and delivery improvements in a high paced, and cost

conscious Lean Manufacturing environment with an award-winning Fortune 100

company. Recognized as a creative, self-motivated problem solver who

spends majority of work time on the shop floor and involves associates in

all key decision making. Demonstrates very strong leadership abilities and

has well-developed interpersonal skills. Thrives in an organization where

operational excellence is required. Experienced in:

Lean Manufacturing Process Improvement Cost Justification

Milliken Performance Systems SPC 5S

Associate Reviews Customer Delivery OSHA VPP

Forecasting Inventory Control ISO

Management Development Value Stream Maps Quality Improvement

Professional Experience

MILLIKEN & COMPANY, Spartanburg, SC May 2005 to Present

Supply Chain Manager Gilliland Plant, July 2009 - Present

Manage plant supply chain department. Responsible for planning,

scheduling, shipping, receiving, inventory control, customer delivery, and

implementation of new lean initiatives (FIFO, Supermarkets, Routes, Kanban

Systems, etc).

. Plan and Schedule all of the production for all technologies and machine


. Maintain inventory levels and turns with addition of other location's raw

materials and finished goods.

. Responsible for over $2 Million/month in inventory.

. Maintain an on-time delivery performance to our customers of greater than


. Supervise teams that are responsible for purchasing all raw materials for

the entire location.

. Host weekly meetings with the entire business team with focus on

productivity, forecasting, and inventory control.

Product / Process Improvement Manager Hatch Plant, January 2009 - July


Managed plant quality control department and directed the activity of

managers, trainees, and administrative associates in quality control

processes and continuous improvements.

. Led team of four managers and seven production associates while

maintaining all Sr. Production Manager/Lean Champion responsibilities

(See Below).

. Achieved 20% reduction in total plant % off-quality, including a 10%

reduction in quality discount dollars.

. Implemented numerous quality control procedures, including 5S & Quality

Maintenance Kaizen activities.

. Reduced labor in the Quality department by combining job task and duties

leading to a $72K annual savings.

. Promoted to Supply Chain Manager of the Gilliland Plant.

Senior Production Manager / Lean Champion Hatch Plant, January 2008 - July


Managed all operations for the plant and responsible for safety, quality,

cost, delivery, and improving associate morale. Responsible for

implementing and training all associates on new Lean Practices and Standard


. Led team of two managers and 130 production associates with focus on

improving process reliability, cost control, quality, and safety

awareness with an 80% reduction in turnover.

. Improved associates' job duties and increased responsibilities through

Lean written work instructions.

. 58% reduction in labor force through Lean implementation.

. Led team that eliminated $90K/year in plant labor costs by reducing non-

value-added material handling.

. Led team that achieved lean productivity improvements by establishing

standardized work audits.

. Improved process Uptime by 2% plant wide while maintaining lowest off-

quality level in the Plant's history.

. Promoted to Product / Process Improvement Manager of the Hatch Plant.

Milliken Performance Systems Specialist Hatch Plant, May 2007 - January


Supervised all plant process improvement and cost reduction projects.

Responsible for implementing plans for the reduction in overall cost

including energy, labor, and discount dollars.

. Led Hatch team to the top MPS ranking in the company.

. Facilitated 7 different pillar teams with projects and activities.

. Created and presented MPS presentations for external benchmarking visits

for 12 different companies.

. Led teams on cost saving projects with an annual average of $200K


. Promoted to Senior Production Manager / Lean Champion of the Hatch Plant.

Advanced Production Manager Golden Valley Plant, March 2007 - May 2007

Managed all operations for yarn preparation including: opening, carding,

drawing, warping, and spinning. Responsible for safety, quality, cost,

delivery, and associate morale.

. Directly managed over 90 production associates.

. Implemented Daily Team Maintenance & 5S techniques throughout department

to improve machine reliability.

. Promoted to MPS Specialist at the Hatch Plant.

Adv. Product / Process Improvement Engineer Golden Valley Plant,

September 2006 - March 2007

Managed the quality control process for two quality critical products.

. Led teams on Quality Maintenance project to reduce machine stop times by


. Mapped out flowcharts for the flow of all raw materials throughout the

entire plant.

. Promoted to Advance Production Manager at the Golden Valley Plant.

Product / Process Improvement Engineer Hatch Plant, July 2005 - September


Responsible for the quality control process and the team members that

accounted for 35% of the Plant's total production.

. Facilitated daily team meetings to promote associate ownership of the


. Promoted to Advance Product / Process Improvement Engineer.

CONSOL ENErGY, Pittsburgh, PA May 2003 to May 2005

Industrial Engineer Intern May 2003 - May 2005

Responsible for performing underground time studies and Production

Enhancement Training (PET).

. Trained operators in 5 different mine locations on the importance of

increased production.


Bachelor of Science, Industrial Engineering May 2005

West Virginia University, Morgantown, WV

Professional development

Milliken University (Over 560 hours)

LEAN Manufacturing through Harris Lean Systems Cost Reduction and LEAN Thinking

Advanced Leadership School MPS Focused Improvement/DMAIC

Leadership Orientation Program Coaching Clinic

Supply Chain Management Mastering Focused Improvement

Team Training Effective Appraisals

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