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Sales Manager

Tampa, Florida, 33626, United States
May 31, 2010

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***** ******** ****** ***** (813) ***-****

Tampa, FL 33626


Strategic Market Planning Customer Acquisition & Sales Force Development


Territory Management Sales Best Practices

Channel Sales Strategies


University of South Florida, Tampa, FL

Bachelor of Science in Marketing

August 2001


United Parcel Service, Tampa, FL April 1997 – Present

Senior Account Manager, January 2006 –July 2009

Developed strategic partnerships through consultative sales approach to reach specific business and organizational objectives.

Established and maintained accounts representing more than $12 million in annual revenue.

Developed multi-level customer relationships with key decision-makers (i.e., "C" level executives, and Logistics,

Operations, Transportation and General Managers) of various companies with revenues exceeding $40 million in


Develop sales strategies that position UPS as a strategic partner. Over 150% effective to sales goals in implementing

custom technology solutions in account base in 2007 & 2008.

Aggressively identified, positioned and executed UPS sales strategies to achieved annual sales of $4 million in 2009.

Account Manager, September 2002 – December 2005

Developed partnerships with clients and prospects within Tampa to sell company services and solutions with primary focused on

personal sales targets, new business development, maintaining customer relationships, and troubleshooting specific customer


Meet personal sales targets as established by focusing on small to moderate accounts within Tampa market

representing more than $6 million in annual revenue.

Participated in new product launches. Initiated Beta testing of new products in account base in 2005 and 2006 which

resulted in over $300,000 in revenue growth in new and existing accounts.

Entrusted by management to champion technology solutions and provide best practices presentations to fellow

Account Executives. Participated as subject matter expert to assist sales calls for fellow co-workers and new team


Management Experience

Operations Supervisor, July 2009 - Present

Scope of duties consists of designing and developing strategic business plans to meet and exceed corporate, region and district

business objectives in the areas of safety, service and production.

Responsible for up to 5 business units with over 30 union and 5 management employees.

Developed operating plans, schedules, and goals ensure company objectives are being met. Responsible

for productivity increase of18%.

Utilized unorthodox techniques to implement change process for various quality control functions realizing a

50% decrease in employee errors.


Business Applications: Microsoft Office Products (Word, Excel, PowerPoint, Access), CRM software

tools and reporting.


Memberships: USF Alumni Association Lifetime Member, Alumni Board of Trusties (ABT) President, Delta Chi

Fraternity, Bay Area Rugby Football Krewe, Spirit of Cigar City Krewe, United Way Leadership Donor

Awards: Recipient in 2008 of the “World of Champions” awarded to top 20% of corporate sales force which

exceeded 3,000 sales professionals in the United States.

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