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Customer Service Sales

Location:
South Elgin, Illinois, 60177, United States
Posted:
June 01, 2010

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Melody B. Sorensen

** ******* ******

South Elgin, IL 60177

Email: abmqid@r.postjobfree.com

Objective: To obtain a position that would utilize my experience and customer service skills

Skills:

• Ability to work under stress, follow instructions, learn quickly and follow through with

tasks

• Self-Motivated; work well with others

• Excellent time management and organizational skills

• Enjoy contact and interaction with clients

• Proficient in Microsoft Word, Microsoft Excel, Power Point, Adobe Acrobat and Word

Perfect

• Experience with internet, Microsoft Explorer

• Knowledgeable in all versions of Windows including XP

• Skilled for managing large cell volume

Employment:

January, 2006 to Present CVS/Pharmacy, South Elgin, IL

• Part-time Pharmacy Technician

• Inventory Specialist

• Skilled at building and maintaining customer relationships

• Input prescriptions

• Manage patients medication profile

• Third party specialist

• Expert knowledge in customer service skills

• Daily use of Telxon system

• Fill prescriptions

• Completions of sales using cash register

• Skilled at assisting customers with questions about their medications

1

• Part-time cashier in Front Store

• Developed photos

• Expert knowledge in use of planograms

• Proficient in replenishment of product

• Skilled at assisting customers with locating products

• Organize product and keep sale information current

January 2005, to January 2006 Osco Pharmacy, South Elgin, IL

• Part-time Pharmacy Technician

• Input prescriptions

• Third party specialist

• Expert knowledge in customer service skills

• Fill prescriptions

• Completions of sales using cash register

• Skilled at assisting customers with questions about their medications

November 2003, to January 2005 CVS/Pharmacy, South Elgin, IL

• Part-time Pharmacy Technician

• Inventory Specialist

• Input prescriptions

• Manage patients medication profile

• Third party specialist

• Expert knowledge in customer service skills

• Daily use of Telxon system

• Fill prescriptions

• Completions of sales using cash register

• Skilled at assisting customers with questions about their medications

2

Education:

• Graduation from Northern Illinois University in December 2009 with a Bachelor of

Biological Sciences and Chemistry minor

• Graduated with Associates of Arts from Elgin Community College in May 2008

References and letters of recommendation available upon request

3



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