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Manager Training

Dyersburg, Tennessee, 38024, United States
May 31, 2010

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*** ***** **** ****** ****: (**1)


Dyersburg, Tennessee 38024


EDUCATION B.S. Industry Management (Recording Industry Management)

conferred May 1986

Middle Tennessee State University; Murfreesboro, Tennessee



2009 to 2010 Northwest Tennessee Workforce Board/Dyersburg State

Community College

Job Recovery Program Coordinator. Responsible for creating 175

jobs for Lauderdale County residents through the American

Recovery and Reinvestment Act (ARRA) funding. Manage a $3.7

million grant to reduce the unemployment rate and level of

participants receiving TANEF benefits per Governor Phil


. Successfully created 165 jobs in the county during a four month

period, reducing the unemployment rate from 18.8% to 17.2%

(change of 1.6%) according to March 2010 state figures.

. Recruited over 20 local businesses as active companies in the

program and coordinated three job fair events to create

opportunities for identified candidates.

. Instrumental in the building the infrastructure of two

municipalities to include such positions as City Manager,

Recreation Facility Coordinator, Data Entry Clerk, etc.

1998 to 2009 Randstad US

Sr. Branch Manager/Market Manager. Responsible for the daily

operation and management of a sales and service force ranging

from 2 to 10 people. Focused on the operational excellence of

the team to continuously grow market share and profitability of

a multi-million dollar business. Manages payroll processing,

safety compliance, recruiting, worker's compensation, and other

functions of the Human Resource role.

. Successfully managed small to mid-sized branches in Dyersburg

and Jackson, TN and St. Louis, MO to seven consecutive years of

multi-million dollar annual sales.

. Recognized by regional and corporate management group for

leading the branch in exceeding sales budget, gross margin and

contributing operating profit for six consecutive quarters

between 2005 and 2006.

. Successfully recruited and placed 50 to 300 employees per week

at such companies as Ermco, Bunge, Quebecor, Firestone, Siegel-

Roberts Automotive, American Greetings, Menlo and more.

Market Recruiting/Learning Manager. Responsible for internal

and external candidate recruiting for three branch (Market)

locations. Managed assessments, employee development programs

and internal staff training.

. Instrumental in establishing new recruiting relationships and

sources for the market through local chambers, colleges and

universities, civic organizations, businesses and internet


. Established an Agent/Talent team to develop a market wide GED

Program and other talent development training areas such as

welding and foklift operations.

Senior Agent. Responsible for matching the needs of staffing

employees and clients, acquiring new client business, retaining

existing clients and ensuring the highest standards of service

and professionalism are maintained for every order received and

action taken. Conduct interviews, counsel employees on

performance areas and educate companies on employment market,

wages and trends.

Developed a GED incentive program, forklift certification and

welding program to improve the skills of our branch applicants. The

welding program was developed as a job specific program for a local

business and has evolved into a successful partnership leading to more jobs

in other production areas of the company.

1996 to 1998 Honeywell Consumer Products

Molding Supervisor. Responsible for planning, training, and

management of injection and blow molding machine operations.

Key areas included production monitoring/reporting, quality

control, scrap reduction, personnel counseling/training,

assembly operations and meeting the ISO 9000 standards.

Direct supervisor of 20 full-time employees with a shift uptime

efficiency average of 109%, a true efficiency average of 103% and a scrap

percentage average of 1.23%.

Initiated action to establish a certified training program for all

molding operators, setup personnel, and molding toolroom personnel through

the use of interactive CD program.

Developed a cross training plan to improve understanding of processes

and overall success of the company between the molding department and the

assembly department personnel. Focused on part and product quality.

Successfully trained 25 individuals on 2nd and 3rd shift as the

forklift trainer for the company certification program.

1986 to 1995 United States Army, Honorable Discharge, Major

Resource Manager. Managed the logistics requirements, hiring,

and structure of personnel and equipment for an organization of

1100 personnel.

? Coordinated the installation and training of a $70,000

power supply upgrade for 22 Communication Vans increasing the

transmitting capability of the organization.

Operations/Communications Supervisor/Visual Information Manager.

Responsible for training programs for an organization of 370

personnel. Directed operations, created policies and procedures

associated with Visual Information. As a communications officer,

served as communications advisor to the Chief Executive Officer,

supervised personnel, maintenance and operations of all

communication systems assigned to 500 personnel.

? Recognized for successful management of an $880,000 visual

information project to include planning, contracting, personnel

management and equipment procurement.

? Achieved noted success as manager of the organization's

communication security (COMSEC) account and materials valued at

approximately $1.8 million.

Training Manager/ Executive Officer. Responsible for staff

planning, training operations, forecasting and allocating

resources impacting an 1150 person organization. Supervised and

managed food service and logistics operations. Directed

training, coordinated, and administered employee job task

testing to 634 personnel at a 100% passing rate operations for

basic training soldiers.

. Managed the operation and maintenance of $85,000 worth of radar

detection systems at a 100% operational rate, meeting all

training and job requirements.

TRAINING *Positive Management Leadership

*Civil Treatment for Managers/ Driving Retention through

effective hiring and management practices *Leadership-

Rewards of Recognition/Coaching & Teambuilding

*Client Retention Training

*Organizational Management

*Total Quality Management (TQM)

COMMUNITY Numerous Community Activities to include Board of Directors,

Dyersburg/Dyer County Chamber of Commerce; Board of Directors,

Covington/Tipton County Chamber of Commerce; Board of Directors,

Tennessee Department of Human Services, Division of

Rehabilitation Services; Board of Directors, Northwest Tennessee

Workforce Initiative Board; Board of Directors, Dyersburg

Regional Medical Center; Board of Directors, Children and Family

Services, Covington, Tennessee; Economic Development Committee

Member-Lauderdale County Chamber.

ADDITIONAL .Computer literate in Microsoft Word, Excel, Access,

Powerpoint, Peoplesoft, Internet

INFORMATION operations, and electronic mail programs.

.Member of Society of Human Resources (SHRM) and Southeastern

Employment and Training

Association (SETA)

.Willing to relocate and/or travel as


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