AMANDA N. PETERSON

**** ********* *** . ************, ** 37129 . 615-***-**** .

abmqhh@r.postjobfree.com

Accomplished financial manager with experience and success in driving

business revenues through a variety of skills including:

. Excellent leadership, sales, training, communication and presentation

skills

. Strong planning, organizational and business management abilities

. Financial analysis experience that enables interpretation of business

trend and revenue indicators

. Ability to network and develop strong client relationships

. Proven ability to work effectively in fast-paced environments and meet

project deadlines

PROFESSIONAL EXPERIENCE

US Bank, Nashville, TN - Branch Manager, Green Hills Branch

July 2009 - Present

. Acquired a struggling branch and successfully coached the existing

staff to sales and operations standards without any employee turnover.

. Increased the branch Customer Satisfaction score from 56% in October

2009 to 74% March 2010.

. Accomplished $850,000 net consumer loan growth from January 2010

through April 2010.

. Reduced monthly checking account closeout ratio by 87% in 6 months.

. Coached 3 tellers and a banker who had not met any referral goals in

2009 to achieving their referral goals in Q1 2010.

. Daily management of all branch operations and HR, ensuring that all

policies and procedures are followed in an effort to provide superior

service while minimizing risk to the bank.

. Daily management of a client portfolio and updating client profiles to

anticipate and service their financial needs.

SunTrust Bank, Knoxville, TN - Assistant Branch Manager/ Business Banking

Manager May 2005 - July 2009

. Managed operations and HR functions of branch including payroll,

talent management, problem resolution, and annual employee reviews.

. Ensured employees were able to successfully perform expected services

such as account maintenance, wire transfers, loan execution, sales and

product placement.

. Individually brought in $5MM of a $9MM quarterly deposit goal from

direct networking with Knoxville business contacts.

. Managed a portfolio of over 350 of the most profitable clients from

top-performing branches.

Morgan Keegan & Company, Knoxville, TN - Investment Sales Executive

November 2004 - May 2005

. Responsible for large client account disbursements and investment

account orders.

. Actively managed all research, establishment, and service of customer

accounts.

. Developed and implemented improved customer records organization and

retention procedures.

. Networked with regional annuity corporations, selling customer service

programs.

Union Planters Bank, Knoxville, TN - Financial Services Representative

May 2003 - November 2004

. Established and maintained customer accounts.

. Supervised and enforced daily loan sales policies and procedures.

. Managed employee performance, sales and referral goals by observation

coaching and conducting daily branch sales meetings.

. Increased office loan production to over $800,000 per month and

tripled client base through networking referrals.

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EDUCATION

Auburn University, December 2001, Bachelor of Science - Finance

PROFESSIONAL AFFILIATION AND COMMUNITY INVOLVEMENT

. Knoxville Chamber Partnership (Former Member), Young Professionals of

Knoxville (Former Member), Junior League of Knoxville (2006-2009),

Junior League of Murfreesboro (2009-present)

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