Lori D. Mitchell

**** ***** ****** ******, *** Q-1

717-***-**** Middletown, PA 17057

abmqh0@r.postjobfree.com

PROFESSIONAL EXPERIENCE

. System Analyst III, Epic Ambulatory

June 2008 -Present, Lancaster General Health System, Lancaster,

Pennsylvania

Currently providing EpicCare build and support for Community Connect

(Epic Ambulatory v 2009). Tasks include assessing the practice's

basic workflow, build, testing, training, support and troubleshooting

issues post go-live. Position requires ability to work closely

customers at the practice site, as well as all of the stakeholders

involved in resolving any issues which may develop. Skills used to

provide support include SmartSets, SmartTexts, OrderTransmittal,

Preference Lists, 48Hour Install.

. Product Support Representative, III

January 2003 -June 2008, McKesson Outsourcing and Managed Services

Group, Good Samaritan Hospital, Lebanon, Pennsylvania

Provided support for day-to-day technical issues, upgrades and

planning, implementations and project management. Acted as the liaison

between the vendor, technical team and end-users. Position required

knowledge of client-server environments, networking and web

technologies. Primary support was provided for radiology

applications; secondary support was provided for pharmacy,

transcription, dictation and dietary. Specific applications supported

Horizon Medical Imaging, Imagecast RIS, Radworks 6.0, Horizon Meds

Manager, Kodak Web PACs, At Your Request-MCR Technologies and Xcelera

(formerly EnConcert) Echo PACs.

. Coordinator, CliniVision Information System

April 1996 to January 2000, Holy Spirit Hospital, Camp Hill, PA

Responsible for overseeing the clinical information system used by the

Respiratory Services department. Acted as liaison between the

management of the Respiratory Services department and the software

vendor, attended and presented information to the Respiratory Services

department as a member of the management team.

. Respiratory Care Practitioner (PRN)

July 2006-April 2008, Triumph Healthcare, Harrisburg, Pennsylvania

As a respiratory care practitioner, I provided care to patients with

acute and chronic cardiopulmonary disorders. Care includes treatment

ranging from medicated aerosol delivery to ventilator management for

adults. Patient education was also an integral part of the position.

. Clinical Instructor, Respiratory Therapy Program

August-December, 2003, Harrisburg Area Community College, Harrisburg,

Pennsylvania

Temporary teaching position involved instructing students in the

discipline of respiratory therapy. Instruction included hands-on

training and student evaluation as provided by the institution and

approved by the accrediting bodies of the respiratory program.

Curriculum included training in aerosol therapy, extubation, chest x-

ray interpretation, hyperinflation therapy, and patient assessment.

. Lead Respiratory Therapist, Holy Spirit Hospital

August 1996-January 2000, Holy Spirit Hospital, Camp Hill,

Pennsylvania

Duties directly related to the organization and management of the

Respiratory Services Department. Supervised staff members, divided

staff assignments and maintained staff levels and schedules according

to computer-generated reports. Evaluated staff performance and

competencies. Maintained inventory, supplies and medications.

Position also required knowledge of departmental policies and

procedures, participation on the department's management team and

frequent communication with other hospital departments.

. Respiratory Therapist, Holy Spirit Hospital

May 1993-August 1996, Holy Spirit Hospital, Camp Hill, Pennsylvania

As a respiratory care practitioner, I provided care to patients with

acute and chronic cardiopulmonary disorders. Care includes treatment

ranging from medicated aerosol delivery to ventilator management for

adults, children and neonates. Patient education was also an integral

part of the position.

Lori D. Mitchell

1001 North Spring Street, Apt Q-1

717-***-**** Middletown, PA 17057

abmqh0@r.postjobfree.com

Leadership Experience

. Member, Respiratory Care Programs Advisory Committee, HACC, 1999 -

present; Member, Epic Efficiency Committee, and EEC Education

Subgroup Chair, LGH; State Chair, Publications Committee, 1995-1998;

PA Society for Respiratory Care, Editor, The PSNews, 1995-1998, PA

Society for Respiratory Care; Chair, CliniVision Committee, 1996-1999,

Respiratory Services, Holy Spirit Hospital; Northeast Regional

Representative, CliniVision User's Group, 1997-1998, Respiratory

Services, Holy Spirit Hospital; Chair, Finance Committee, Penn State

Harrisburg, May 2001 - May 2002; Who's Who Among Students in American

Colleges and Universities, 2002, Student Government Leadership Award,

Spring 2002; Dean's List, Spring 2002.

Skills

. Microsoft Windows Vista/XP, Microsoft Office Suite 2007, Open Office,

Firefox, Desktop Publishing, Organization and Management, Oral/Written

Communication, Hardware

Software and applications

. Epic Ambulatory, HMI PACs, Imagecast (v10), Dolbey Fusion

Transcription, Digital Voice Inc., Crystal Reports, HMM Pharmacy,

AccuDose Med Carts, AdvantX, EnConcert, At Your Request, Interfaces,

Pinestar NMIS

Education

. The Pennsylvania State University, Bachelor of Science, Information

Systems, May 2002

. Harrisburg Area Community College, Associate Degree, Respiratory

Therapy, December 1999

. Certificate, Registered Respiratory Therapist, Harrisburg Area

Community College, December 1996

. Certificate, Certified Respiratory Therapy Technician Harrisburg Area

Community College, December 1993

. Millersville University of Pennsylvania, September 1982 through May

1985

Certifications

. EpicCare Ambulatory Certified, December 2008, NVT 2009

. Registered Respiratory Therapist (RRT), 1996, YM002448L (PA)

Clubs and Memberships

. Harrisburg Coordinating Council, Frontiers International

. American Association for Respiratory Care

. PA Society for Respiratory Care

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