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Sales Marketing

Location:
Joliet, Illinois, 60435, United States
Posted:
June 01, 2010

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**** E. ******

**** ********** **

Home: (815) ***-****

Joliet, IL 60435

Cell:

(630) ***-****

Email: **********@*********.***

SUMMARY

Senior-level professional with over 18 years of exceptional leadership

experience in consultative selling, business development, and strategic

marketing - with an emphasis in healthcare, accounting and enterprise

technology.

AREAS OF EXPERTISE

Consultative/ERP Sales Strategic Marketing Communication skills

Knowledge of industry Experience Proven leader, skilled

and technology drivers presenting to and in capturing market

and their macro negotiating with "C" share and growing sales

implications level executives revenue

Strategies to develop Solutions-oriented Creative problem-solver

and maintain business sales approach with ability to drive

relationships with emphasizing customer revenue and exceed

Vendors and Partners needs profit goals

ACHIEVEMENTS

. Member of core management team at CareVoyant, a Microsoft Gold Certified

technology partner providing advanced software solutions for integrated

healthcare delivery networks.

. Recruited five years ago to build the sales and marketing departments for

the company's first Microsoft Windows-based software - MedSys, a billing

and clinical software for small healthcare clinics and HomeSys for Home

Care and Long Term Care agencies.

. Successfully repositioned company as a premier Enterprise and Technology

vendor with integrated financial, clinical and business intelligence

solutions for the healthcare continuum - physicians, homecare, hospice,

long term care, rehab/therapy, durable medical equipment and case

management.

. Architect of the company's revenue-generating sales and distribution

strategy; built a dominant market leadership position with no venture

funding.

. Aligned and managed vendor and partner relationship and increased

additional revenue and product enhancement.

. Successfully launched branding efforts and played a significant role in

repositioning InfoSys and products (MedSys & HomeSys) as CareVoyant.

. Reduced support issues and response time from 1-2 days to within 3-4

hours and identified bottle neck within the process.

. Increased sales leads by 35% through Partner and Vendor relationships.

CAREER HISTORY

2004 to Present

Executive Director of Sales and Marketing

CareVoyant, Inc (formerly InfoSys, Inc), a Microsoft Gold Certified

technology leader providing integrated clinical, financial and business

intelligence software applications for large healthcare delivery networks.

. In depth knowledge of industry and technology drivers, functional

requirements and competitive vendors analysis for each of the vertical

healthcare markets as well as a macro vision of how these healthcare

pieces fit together.

. Considerable experience presenting to multi-divisional, inter-agency

teams and "C" level executives (CEO, CIO, CFO, Clinical Directors, etc.).

. Well developed interpersonal and negotiation skills with strong

experience in negotiating and executing complex client license

agreements.

. Insightful, articulate and highly motivated with particular strengths in

analytic problem solving, skilled at recognizing buying motives,

designing lead acquisition strategies, and driving revenue.

. Skilled in building strong value-adding relationships with top-tier

technology and industry specific companies.

. Proven leader with a motivational management style geared towards

building and retaining highly motivated sales and marketing teams. Many

of the employees have been with me through all of my four years with the

company.

Sales

. Lead an eight person senior level sales organization comprising of direct

enterprise and channel profit centers.

. Grew revenue by 40% each year from 2005. Skilled in complexed,

sophisticated solution selling with a sales cycle of 3-9 months or longer

and average deal size in excess of $260,000.

. Crafted healthcare market alliances with top U.S. technology partners

such as Microsoft, Microsoft Dynamics, SAP, Sage Software, Citrix, IBM

and Honeywell to name a few.

. Tapped into significant growth opportunities by leveraging the

distribution channel of alliance partners such as Microsoft, SAP and Sage

Software to generate about 35% of all incoming sales leads. Directly

worked with VAR relationship at corporate level with companies such as;

Tectura, BKD, RSM McGladrey, ePartners and InterDyn.

. Structured complexed, strategic partnerships with several industry

specific content and technology vendors such as HomeMed, First Databank,

Emdeon, Surescripts, WebMD, Zirmed and VNA First.

Marketing

. Lead and manage a ten-person marketing team in the U.S. and India.

. Extensive experience across the full spectrum of marketing initiatives

including: brand management, product management, product marketing,

channel marketing, lead and demand generation, marketing communication,

customer acquisition and retention.

. Architect of the company's re-branding efforts in 2007 from InfoSys, Inc.

to CareVoyant. The CareVoyant brand has quickly become known for leading-

edge, innovative and comprehensive healthcare solutions.

. Successfully started a marketing department in Chennai (formerly Madras),

India to assist the U.S. sales efforts. This Indian team, consisting of

web and content developers, is responsible for the production of all

corporate and product brochures, PR collateral, power point

presentations, advertisements, tradeshow graphics, as well as the on-

going re-development of the corporate website.

. Successfully launched breakthrough campaigns while entering new

healthcare vertical markets in spite of high barriers to entry. Skilled

in assessing market needs, positioning and launching solutions to build

brand equity, and creating programs to drive revenue for each of the new

healthcare markets.

. Worked closely with Development team and coordinated Product Road map for

future growth and product enhancements and strategized marketing efforts

with team.

2002 - 2004

Director of Sales - Financial ERP (SAGE)

HighTower, INC. An authorized reseller for accounting, manufacturing,

distribution, CRM, and human resource software solutions; multi-platform

networking; custom programming and software customization; sales and

service brand name hardware and peripherals; web design, hosting, and

implementation; consulting and support.

Achieved 154% of Budget Revenue and excelled in maintaining existing

accounts and establishing new ones through strong communication skills and

professional approach. Managed outside and inside sales.

. Exceeded previous years budgeted revenue goal with 154% and budgeted GP

130%.

. Created a CRM database that was widely used within the department.

. Created exceptional support and training systems, which maximized team

effectiveness and allowed quick rollout of campaigns.

. Created initial business plan, organization, and sales and marketing

infrastructure.

. Produced 57% of sales through channel organization, attaining 49% close

ratio and 20-66% higher margins than industry norms.

. Rebuilt sales organization, yielding increased contracts with existing

clients with a retention rate of 84%, and led company sales to industry

leader status as top 100 VAR.

1999 - 2002

Regional Vice President

Norvergence, INC. Telecommunication Company providing equipment based

solution - utilizing VOIP to fix costs for all telecommunications

expenditures.

Oversaw development and management of Chicago based regional office.

Maintained and consistently exceeded monthly equipment quota of $240,000

per sales rep. In 2002 the company was dissolved.

. Grew to 8th in the region out of 32 regional offices.

. Generated $24 mil for branch location with 8 sales reps.

. Evaluated skills of inherited staff, eliminating poor performers and

hired and trained new personnel.

. Participated in C-Level sales calls and demonstrated 90% close rate.

SOFTWARE PROFICIENCY

Microsoft Windows XP Microsoft Windows Microsoft SQL Server

2007 2008

Microsoft Word Microsoft Excel Microsoft Power Point

Microsoft Access Microsoft Dynamics Microsoft CRM

Microsoft Outlook Sales Force Adobe Page Maker

Adobe Photoshop Business Objects ACT and Goldmine CRM by

Crystal Sage

EDUCATION

. COD. AAS

. UOP. BA in Business Management

INTERESTS

Possess an active interest in mentoring newly emerging B2B companies with

"go to market" strategies. I have advised several entrepreneurial ventures

in areas of business valuation, private equity placement, product

positioning, channel development and brand management. Lifelong love of

travel and the cultural and educational insights it provides. Traveled

extensively throughout U.S., and have developed a strong network of

industry and personal contacts in those regions.

A current volunteer and acting coach for of a local youth soccer (PSA)

association.



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