Administrative Assistant Customer Service
Resume:
Sarah Ann Dreyfuss
Croton on Hudson, NY. 10520
914-***-**** (H)
*************@*******.***
OBJECTIVE:
An Administrative position that provides me the opportunity to make a
strong contribution to organizational goals through continued development
of my professional skills.
CAREER PROFILE:
> Strong communication skills and excellent customer service skills
> Strong organizational skills and excellent attention to detail
> Capable of performing multiple tasks and prioritizing assignments
> Ability to meet strict deadlines
> Resourceful self-starter who can manage projects independently
> Ability to seek and accept guidance as needed
> Ability to communicate professionally and discreetly
COMPUTER SKILLS:
Word, Outlook, Internet Explorer, Excel, Power Point
WORK EXPERIENCE:
Grace Church Community Center Jan. 2007 -Apr.
2009
HR Assistant/Payroll Clerk
Promoted from Administrative Assistant to HR Assistant/Payroll Clerk
> Responsible for processing payroll
> Maintain accurate, separate and up-to-date personnel, benefits, and
regulatory required files
> Gather data for all employee process (new hire, change of status), and
ensure that all information is accurately and timely submitted for
approval to Human Resources and the Executive Director
> Responsible for coordinating and conducting employee orientation
> Responds to questions about human resources issues, or refers
questions to appropriate person
> Provide authorized information from the employee's personnel records
when requested by credit bureaus and finance companies
> Conduct all background checks including convictions, employment, and
personal, as appropriate for position or as legally required
> Any other duties that may be assigned by the Director of Human
Resources
Open Arms Program-Grace Church Community Center Sept. 2001-Dec.
2006
Administrative Assistant/Daytime Coordinator
> Prepare weekly schedules for all employees
> Call employees in to cover shifts
> Prepare bi-weekly time sheets
> Process all memos for employees
> Prepare invoices for payment of bills
> Do updates for Department of Social Services as to residents residing
in shelter
> Assist Program Director and Assistant Director whenever necessary
> Answer all billing questions
> Assist out front with clients when there was a shortage of employees
Goodman Management Company Aug. 1993-Sept. 2001
Office Manager/Administrative Assistant
> Answered all correspondence
> Prepared and processed rent statements
> Prepared and processed maintenance statements for coops
> Prepared coverage of employees during vacations
> Prepared weekly schedule for employees
> Prepared time sheets for all employees
> Prepared rental agreements
> Handled all minor emergencies in buildings
> Screened calls for owner
> Scheduled appointments for rental agents to show apartments
> Answered questions regarding apartments
> Prepared late notices
Telstar Communications Aug. 1993-Sept. 2001
Office Manager/Assistant(Part Time)
> Heavy data entry
> Answered all correspondence
> Prepared all weekly schedules for employees
> Made all appointments for sales people
> Assisted perspective clients with any paperwork and questions
> Processed payroll
> Managed staff
Education:
Ashford University
On-Line Course - to obtain Associates in Business Administration- graduated
March 28, 2010 Now taking on-line courses for my Bachelors in Human
Resources.
References furnished upon request
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