Project Manager Customer Service

Tiffany McConnell

**** ** ******** ****.

Apt. **36

Round Rock, TX 78728

Cell: 281-***-****

******************@*****.***

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OBJECTIVE

Seeking a position in a friendly office environment that will benefit from

my purchasing/procurement, customer service, and other administrative

skills that will allow me to make a positive contribution to the company.

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WORK EXPERIENCE

o Executive Assistant / Purchasing Coordinator

5/ 2008 - Present

TKE Engineering & Design - Houston

Responsible for handling purchasing of materials used in the construction

of natural gas storage facilities, including piping, valves, compressors,

pumps, instrumentation, flanges, gaskets, fittings, etc. Primary

responsibilities include: requests for quotes, creating bid tabs and

purchase orders and tracking orders with vendors. Also responsible for

handling any purchasing for the company such as office supplies, printer

maintenance equipment. Additional duties include assisting the Vice

President with various personal and company related matters, travel

arrangements and expense reports for company employees, maintaining all

filing for entire company, monitoring and shipping all drawing

distributions, creating drawing transmittals, putting together job books,

setting up credit accounts for our clients with vendors, assisting with

Accounts Payable matters, including payroll, and some Human Resources

tasks.

o Engineering Administrative Assistant

4/2007 - 5/2008

Sterling Engineering & Design Group, LLC - Houston, TX

Assisted the Project Manager and his design team with various tasks,

including plotting drawings from AutoCAD to plotter and to PDFs, making

minor revisions to drawings in AutoCAD, binding files with their External

References in AutoCAD, assisted with answering clients' Requests for

Information (RFIs), delegated incoming correspondence to proper assistant

engineer, maintained the team's calendar of due dates, employee days off,

travel dates, made travel arrangements, created expense reports, trained

new front desk hires, backed up the receptionist, assisted in issuing

projects to the clients on time, kept track of each project's files and

calculation packages, entered project information into company database,

processed outgoing correspondence such as returning reviewed shop drawings,

processed FedEx and courier transmittals, took and returned non-technical

calls for the Project Manager, kept track of all inspection and lab

reports, and created certification letters to clients once a project was

complete.

o Purchasing Assistant

4/2004 - 1/2006

Proximity Systems, Inc. - Tomball, TX

Served as the receptionist, handling incoming calls and routing them to the

proper party. Purchasing duties included creating purchase orders for

ordering supplies for the plant and the office, checking in orders upon

arrival, matching the purchase order to the invoices and/or packing lists,

serving as a direct contact for vendors, and maintaining updated pricing

information. Other duties included creating UPS and FedEx shipments,

handling all outgoing mail, and typing correspondence.

o Administrative Assistant

10/2000 - 7/2004

Laff Spot Willowbrook - Houston, TX

Served as Executive Assistant to the President and General Manager of the

company. Handled all incoming phone calls on a very busy multi line phone

system, in charge of maintaining payroll and scheduling employees of the

Laff Spot Defensive Driving school, handled all ties between the Texas

Education Agency and the Defensive Driving school, in charge of all

communications between the courts and the Defensive Driving School in and

around Harris County and I handled an extreme amount of data entry. In

addition, I provided customer service to callers and customers who come

into our business and was in charge of 90% of all of the reservations taken

for the Defensive Driving classes, the comedy club, and the Alcohol

Education class for Minors.

o Receptionist

8/1999 - 11/1999

Northern Communications Co - Houston, TX

Answered all incoming calls, dispatched service calls, created contracts or

service agreements, greeted clients, assisted the accountant with accounts

receivables and payables.

o Receptionist

4/1998 - 11/1998

Riddle and Baumgartner, LLP Houston, TX

Answered all incoming calls, greeted clients, in charge of all filing,

faxing, copying and running errands.

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EDUCATION

Associate of Arts Degree from Lonestar College - Cypress, TX

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SKILLS

MS Office Suite Expert

(Word, Excel, Powerpoint, Access)

Typing: 80-90 wpm Expert

AutoCAD LT 2008 Beginner

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