Alfreda D. Thomas
**** *********** ***** ( Houston, TX 77064 281-***-**** / 832-***-**** (
abmq9n@r.postjobfree.com
[pic]
Seeking a professional Accounting position which allows me to contribute my
skills and experience in a challenging business environment.
Professional Experience
Natco Houston, Texas
2008-2009
Account Analysis
. Analyze and research past due invoices.
. Responsible for answering any questions from email Help Desk.
. Assist Branch Offices and vendors with any questions regarding invoices.
Chicago Bridge & Iron The Woodlands, Texas
2007-2008
Accounts Payable Specialist
. Process invoices in a timely
manner into J D Edwards.
. Resolve invoice payment
issues and process AP
corrections.
. Maintain strong relationship
with vendors.
. Support other team members
during peak activity
periods.
Exxon Mobil (Account Pro) Houston, TX
2005-2007
Invoicing Dedicated Support Professional
. Process non-inventory sales
adjustments and perform
other billing functions,
such as
buyback billing, credit/debit memo, and credit/rebills to create an
adjusted invoice document.
. Ensure all request are
appropriate review to ensure
documentation is completed.
. Process any special customer
billing requirements.
. Assist in development of
root cause analysis to
facilitate corrective
actions and reduce number of
rebills.
. Support other team members
during peak activity periods
and vacations/absences.
. Trained new employees during
migration period.
. Created sales adjustment
credit/debit using Siebel
(CRM) and SAP.
Relizon Houston, TX
2004-2005
Account Correspondent
. Provide support and customer
liaison for forms management
accounts.
. Receive and responds to
customers through email,
telephone, fax and mail.
. Process production orders
through the system and
distribute to vendors.
. Process requisitions
transactions, including
editing of products,
shipping codes, etc.
. Scanned customer forms on
website and verified all
images for accuracy.
. Filing, order entry and
other responsibilities as
assigned.
Reliant Energy (Primary Services) Houston, TX
2002-2004
Tax Coordinator, Remittance Specialist, Issue Resolution Specialist
. Process state and local
income, franchise and
transaction tax return as
they are completed.
. Make file copies and send
out via certified mail.
Monitor and maintain
certified mail receipts.
. Maintain tax calendar that
monitors monthly tax
compliance schedule.
. Provide ongoing
administrative support to
tax personnel.
. Research customer accounts
to ensure correct payments
are applied to account.
. Perform skip tracing process
to locate customers with
outstanding balance.
. Develop and implement
methods for monitoring and
analyzing accounts.
. Interface with a wide
variety of people, both
internally and externally,
in a diplomatic manner.
. Perform varies credit
functions including write-
offs, dunning blocks and
reversals.
. Research and analyze
accounts to determine the
origin of residential and
small business customer
issues.
. Undertake multifaceted
resolution paths for
problems that are highly
complex and cross-functional
in origin.
. Acquire and correct move-
in/out, consumption,
invoices and payment process
information.
9723 Shadowglade Court ( Houston, TX 77064 281-***-**** / 832-***-**** (
abmq9n@r.postjobfree.com
Newfield Exploration Houston, TX
2000-2002
Accounts Payable Specialist
. Ensure accuracy of all
vendor invoices including
proper coding and
authorization in addition to
administration of
receivables.
. Utilization of internal and
external organizational
communication for the
maintenance of vendor
relations.
. Process employee expense
reports to ensure compliance
with company policy.
Fisher Scientific Houston, TX
1998-2000
Customer Service Representative
. Provide customer service and
assistance with incoming
calls for three major
accounts and provide
effective solutions to
problematic customer orders.
. Create daily statistical
sales reports in a timely
manner.
. Assist in the design and
implementation of improved
customer service department.
. Generate and evaluate
special projects as needed.
. Assist supervisor in the
selection of new hire
through organization of
appointments, interviews,
and orientations.
Texas Department of Human Services Houston, TX
1990-1998
Eligibility Specialist
. Interview, evaluate, and
direct over 300 clients in
governmental assistance
services via telephone, home
and office visits.
. Verify and compile
information to determine
eligibility for such
programs as AFDC, Food
Stamps, and Medicaid.
. Advise clients of the rules
and regulations of human
services programs and
enforce them as necessary.
. Attend monthly staff
meetings to monitor current
casework and discuss updated
policies and office
procedures.
. Manage and coordinate
information flow between
departments.
. Assume supervisor
responsibilities in absence
of his/her presence.
. Interact with a wide variety
of people of diverse age,
race and ethnic background.
Education
Accounting
Lone Star College
Bachelor of Arts in Social Work 1990
Texas Southern University, Houston, Texas
Lamar University
Beaumont, Texas
Human Resource Management Courses
Tomball College, Houston, Texas
Computer Skills
Proficient in SAP, Siebel, Oracle Financials, JD Edwards, AS400,Microsoft