Kathrine A. Dourte
abmq9j@r.postjobfree.com
Profile
o Self-starter with a results-oriented attitude and a drive to collaborate
creatively in a professional environment.
o Experience with customer relations and service, teamwork, multitasking,
organization and time management.
o Willing to work alone or with others, and capable of excelling in both
settings.
Education
Bachelor of Art in Painting and Drawing
The University of North Carolina at Pembroke
Date of Graduation: May 5, 2007
GPA within major: 3.5
Deans List Recipient
Computer Skills
Proficiency on Mac and PC platforms, advanced skills in all Microsoft
Office and basic skills with Photoshop and Illustrator.
Work Experience:
Acxiom Digital - Associate Account Manager (November 2007 -
Present)
Job role includes managing projects from start to finish, managing the
schedule to ensure all deadlines are met, as well as maintaining the
position of primary point of contact for clients. Other daily duties
include creating campaigns, targeting email segments to client specified
demographics, managing any pre-deployment testing specified by client,
proofreading and checking any clickable links in email prior to deployment,
managing deployment dates and times and managing all analytic reporting
which includes but is not limited to delivery, failure, open, click-
through, and unsubscribe statistics. Additional roles include maintaining
client documentation on accounts, from creating documents to updating
existing documents, organizing internal and client-facing meetings and
preparing any presentation material to be used therein, handling monthly
billing, and assisting in setting up new client programs.
Notable Accomplishments:
. Level 2 promotion
. 100% Quality Rate, 2007-Present
. Rock Star Award recipient for excellent service
. Three-time Associate Account Manager of the Month recipient
Starbucks Coffee Co. - Barista (May 2007 - September
2007)
Duties included taking orders with precision and accurately executing the
process to deliver the order promptly to the customer, creating a welcoming
environment, basic upkeep of the premises, and frequently stepping up to a
position of authority when superiors were not present.
Fishman's Seafood - Wait Staff (May 2004 - January
2005)
Primary duties included waiting tables, seating tables, bussing tables, and
working directly with customers to ensure their satisfaction.
Old Navy Clothing Co. - Sales Associate (October
2001 - May 2002) Sales Associate working directly with customers as well as
a member of the shipment team which specialized in the receiving and
organizing of new merchandise to be presented in an orderly fashion and a
timely manner on the sales floor.
References:
Available upon request.