Melisa Ann Nelson
*** ******* ***, ******* *****, CA 92808
Ph: 909-***-**** Email: abmq9e@r.postjobfree.com
OBJECTIVE
Seeking an executive support position within an organization whose mission
is to offer excellent service for their clients and employees. This
position would require leadership skills and a proven management team-
building organizational background.
QUALIFICATIONS SUMMARY
Skilled and dedicated Executive Assistant with several years of experience
coordinating, planning, and supporting daily operational and administrative
functions.
. Demonstrated capacity to provide comprehensive support for executive-
level staff; excel at scheduling meetings, coordinating travel, and
managing all essential tasks.
. Proven track record of accurately completing research, reporting,
information management, and marketing-support activities within
demanding time frames.
. Adept at developing and maintaining administrative processes that
reduce redundancy, improve accuracy and efficiency, and achieve
organizational objectives.
. Highly focused and results-oriented in supporting complex, deadline-
driven operations; able to identify goals and priorities and resolve
issues in initial stages.
. Proficient in Microsoft Office Suite (Word, Outlook, Excel,
PowerPoint), Visio; Windows and Mac OS; type 60 wpm with complete
accuracy.
PROFESSIONAL EXPERIENCE
Kindred Healthcare, Ontario, California
7/2009 - Present
Executive Assistant
. Provide high-level administrative support to Chief Financial Officer
and accounting department staff of a leading acute care hospital with
hospitals throughout the United States. (NYSE:KND)
. Create and maintain electronic spreadsheets and databases; conduct
research and produce financial, statistical, narrative and other
reports
. Coordinate schedules, make appointments, arrange logistic travel
arrangements for CFO and other department heads, while reducing
previous travel expenses by $20,000 within the first four months.
. Successfully coordinate and host numerous patient/doctor seminars,
creating invitations and promotional/educational materials, booking
venues, and selecting guest speakers.
. Prepare agendas, reserve and prepare facilities; record and transcribe
meeting minutes.
Melisa Ann Nelson
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R.E. Harris Insurance Agency, Costa Mesa, California
7/2007 - 7/2009
Executive Assistant/Account Manager
. Provide high-level administrative support to the Personal Lines
Manager and department staff of a mid-sized insurance agency.
. Create and maintain electronic spreadsheets and databases, and create
company letters for clients.
. Coordinate schedules, make appointments, and travel arrangements.
Prepare agendas, reserve and prepare facilities; record and transcribe
meeting minutes.
. Quote, bind and issue insurance policies for home, auto, yacht,
aviation and personal liability predominately dealing with high-net
worth clientele.
The Empire Company, Rancho Cucamonga, California
10/2003 - 7/2007
Personal Lines Manager
. Manage five CSR's/Sales agents with a book of business over 10
million. Handle all VIP clients.
. Quote and issue personal lines products e.g. Auto, Home, Earthquake,
Umbrella, Recreational vehicles, Comprehensive Liability polices, Lost
Water Stock Bonds, Lost note/deed bonds.
. Deal direct with marketing representatives from several preferred
insurance carriers.
. Work with AMS360, FSC rating, Mercury, Fireman's Fund, Safeco,
Hartford, Unigard, Progressive, and several others.
Barranca Insurance Services, Rancho Cucamonga, California
5/2001 - 10/2003
Insurance Agent
. 95% of business is Mercury Insurance. Familiar with all Mercury
Insurance software, Financial Indemnity and Progressive Insurance.
. Handle all policy service for homeowners, personal auto, commercial
auto, watercraft and motorcycle.
EDUCATION
. B.S. Public Administration; minor is Organizational Leadership,
University of LaVerne
. American Management Association - Management and Supervisory training,
Records Management training, and Communication training
. Fire and Casualty Insurance license program and continuous insurance
courses to adhere to license requirements
. California Notary License and Certified Loan Document Signer
COMMUNITY ENVOLVEMENT
. Continuously volunteer with Orangewood Jaycees
. Continuously contribute funds and volunteer with World Vision
. Continuously contribute funds to the ASPCA