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Administrative Assistant Manager

Anaheim, California, 92806, United States
May 26, 2010

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Ma. Carmencita (Menchie) Silvano

*** *. *** ***** ******. # 74B

Anaheim, CA 92806

Phone (310) ***-****


Seeking a position as an Administrative Assistant to

utilize my experience, talent, education and skills

for the benefit of the company


QUALIFICATIONS Tri-lingual (English, Tagalog and conversational


Skilled and dedicated Administrative Assistant with a

wide experience coordinating, planning and supporting

daily operational and administrative functions

Demonstrated capacity to provide comprehensive support

for executive-level staff; excel at scheduling

meetings, coordinating travel and managing all

essential tasks

Proven track record of accurately completing

deadlines, projects, activities and reports within

demanding time frames

Adapt at developing and maintaining administrative

processes that reduce redundancy, improve accuracy and

efficiency and achieve organizational objectives

Proficient in Microsoft Word, Excel, Access,

PowerPoint and Outlook; Type 60 wpm


Administrative Assistant

CA Premiere College, Santa Ana, CA

06/2009 - 03/2010

Answered phone inquiries regarding enrollment

procedures, courses offered, class schedules, tuition

fees and registration

Typed, organized and filed records, memos, drafts,


Composed letters, memos and other forms of


Maintained and updated schedule of appointments for

the director

Assisted and instructed students in filling out

different forms

Reviewed and processed application, registration and

enrollment forms

Prepared and set up conference room and materials

needed for meetings

Provided checklist for office supplies and repairs


Flowers by the Sisters, Carson, CA

11/2003 - 07/2007

Interviewed, administered and trained florists in all

aspects of preparing, conditioning, arranging and

designing flowers/gift baskets

Introduced and marketed floral services to hotels,

organizations, schools, churches and business


Created, prepared and proposed estimates and designs

for weddings, funerals, parties, events and hotel


Ordered and purchased flowers and floral supplies

Attended and participated in workshops and seminars to

acquire new techniques, ideas and concepts in the

flower business

Office Assistant

Clark Adams Company, Torrance, CA

04/2002 - 10/2003

Scheduled, monitored and assigned leads to sales


Presented and demonstrated company's products to


Listened and gathered customers' concern and addressed

it to management

Performed multifaceted general office and reception


Provided checklist for office supplies and inventories

Assisted and helped sales representatives in composing

business letters to customers


Silvano Family Daycare, Carson, CA

01/1997 - 04/2002

Provided childcare for infants thru 12 years old


California licensed Family Child Care Provider

Prepared and provided meals and snacks to children

Scheduled and administered activities and field trips

Interfaced with parents regarding their child's

behavior and other matters of concern

Maintained sanitary, neatness and safety conditions of

the facility

Assisted and supervised caregivers

Attended seminars, first aid classes and trainings on

child care

Senior Administrative Assistant

Torrance Marriott Hotel, Torrance, CA

07/1992 - 03/1996

Prepared, typed and distributed banquet event orders,

menus, business letters, memos and office

correspondence to different departments

Booked reservations for rooms, weddings, events and

other functions

Escorted and briefed clients during ocular inspection

of the hotel

Represented managers during their absence on award

ceremonies, executive meetings and conferences

Office Administrator

City Credit, Inc., Beverly Hills, CA

03/1990 - 04/1992

Screened and interviewed job applicants

Answered phones, took messages and directed calls

within the department

Programmed VeriFone machines for customers

Reviewed and processed customer applications

Guided and coached merchants in trouble-shooting their


Managed payroll, inventory, supplies and office

expense reports

Organized trip itinerary with meetings for company


Scheduled and facilitated weekly department meetings


California Premiere College, Santa Ana, CA

Human Resources Generalist and Microsoft Office


University of Santo Tomas, Manila, Philippines

Bachelor of Science in Business Administration

Loyalty Award

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