Ma. Carmencita (Menchie) Silvano
*** *. *** ***** ******. # 74B
Anaheim, CA 92806
Phone 310-***-****
abmq90@r.postjobfree.com
OBJECTIVE
Seeking a position as an Administrative Assistant to
utilize my experience, talent, education and skills
for the benefit of the company
SUMMARY OF
QUALIFICATIONS Tri-lingual (English, Tagalog and conversational
Japanese)
Skilled and dedicated Administrative Assistant with a
wide experience coordinating, planning and supporting
daily operational and administrative functions
Demonstrated capacity to provide comprehensive support
for executive-level staff; excel at scheduling
meetings, coordinating travel and managing all
essential tasks
Proven track record of accurately completing
deadlines, projects, activities and reports within
demanding time frames
Adapt at developing and maintaining administrative
processes that reduce redundancy, improve accuracy and
efficiency and achieve organizational objectives
Proficient in Microsoft Word, Excel, Access,
PowerPoint and Outlook; Type 60 wpm
EMPLOYMENT
Administrative Assistant
CA Premiere College, Santa Ana, CA
06/2009 - 03/2010
Answered phone inquiries regarding enrollment
procedures, courses offered, class schedules, tuition
fees and registration
Typed, organized and filed records, memos, drafts,
reports/agendas
Composed letters, memos and other forms of
correspondence
Maintained and updated schedule of appointments for
the director
Assisted and instructed students in filling out
different forms
Reviewed and processed application, registration and
enrollment forms
Prepared and set up conference room and materials
needed for meetings
Provided checklist for office supplies and repairs
Manager
Flowers by the Sisters, Carson, CA
11/2003 - 07/2007
Interviewed, administered and trained florists in all
aspects of preparing, conditioning, arranging and
designing flowers/gift baskets
Introduced and marketed floral services to hotels,
organizations, schools, churches and business
establishments
Created, prepared and proposed estimates and designs
for weddings, funerals, parties, events and hotel
decorations
Ordered and purchased flowers and floral supplies
Attended and participated in workshops and seminars to
acquire new techniques, ideas and concepts in the
flower business
Office Assistant
Clark Adams Company, Torrance, CA
04/2002 - 10/2003
Scheduled, monitored and assigned leads to sales
representatives
Presented and demonstrated company's products to
customers
Listened and gathered customers' concern and addressed
it to management
Performed multifaceted general office and reception
duties
Provided checklist for office supplies and inventories
Assisted and helped sales representatives in composing
business letters to customers
Manager
Silvano Family Daycare, Carson, CA
01/1997 - 04/2002
Provided childcare for infants thru 12 years old
children
California licensed Family Child Care Provider
Prepared and provided meals and snacks to children
Scheduled and administered activities and field trips
Interfaced with parents regarding their child's
behavior and other matters of concern
Maintained sanitary, neatness and safety conditions of
the facility
Assisted and supervised caregivers
Attended seminars, first aid classes and trainings on
child care
Senior Administrative Assistant
Torrance Marriott Hotel, Torrance, CA
07/1992 - 03/1996
Prepared, typed and distributed banquet event orders,
menus, business letters, memos and office
correspondence to different departments
Booked reservations for rooms, weddings, events and
other functions
Escorted and briefed clients during ocular inspection
of the hotel
Represented managers during their absence on award
ceremonies, executive meetings and conferences
Office Administrator
City Credit, Inc., Beverly Hills, CA
03/1990 - 04/1992
Screened and interviewed job applicants
Answered phones, took messages and directed calls
within the department
Programmed VeriFone machines for customers
Reviewed and processed customer applications
Guided and coached merchants in trouble-shooting their
equipment
Managed payroll, inventory, supplies and office
expense reports
Organized trip itinerary with meetings for company
president
Scheduled and facilitated weekly department meetings
EDUCATION
California Premiere College, Santa Ana, CA
Human Resources Generalist and Microsoft Office
Certificate
University of Santo Tomas, Manila, Philippines
Bachelor of Science in Business Administration
Loyalty Award