Andrew
R. Candreva
***** *. **** ***, ******, CO 80004
303-***-**** abmq8w@r.postjobfree.com
CAREER SUMMARY
Senior executive leader with extensive international and domestic
experience, managing organizations with P&L responsibilities for education
and training, organizational development, sales, and service. An executive
who has demonstrated expertise in strategic planning, operations, finical
management, contracts, organizational analysis, curriculum design,
delivery, best practices, and infrastructure development. Proven leader
who has built his teams on integrity, innovation, and commitment to
quality.
PROFESSIONAL EXPERIENCE
ARCON INTERNATIONAL, Denver, CO
1994 -
Established to provide global, high technology, Financial, and Services
companies with customized, solutions in the areas of management consulting,
organizational development, marketing services, and education and training
CEO and Chief Learning Officer
Directly responsible for creating the vision, direction, programs,
processes, and infrastructure in establishing Arcon as a multi-million
dollar global leader in assisting corporations in changing their corporate
practices to gain market share, competitive advantage, customer
satisfaction, while improving productivity and performance of executives,
management and staff.
. Built company to 23 full-time executives and 65 consultants
. Negotiated contracts and conducted business in 37 countries on 5
continents
. Designed and developed over 300 customized tailored curriculum
education and training programs
. Trained over 50,000 professionals world-wide delivering programs in
37 countries
. Designed the infrastructure, best practices and curriculum 's for the
University of Excellence for many clients
. Conducted strategy focus groups for mergers and acquisitions
. Developed and implemented sales and channels consultative sales
process
. Built dozen's of client's go-to-market strategy plans, including
market research and competitive analysis
. Conducted over 125 organizational analysis as a basis to build client
strategic educational models
. Implemented dozen's coaching, mentoring, and retention plans for
clients
. Developed national and international talent acquisition programs
. Doubled revenue first 9 years with gross profit margins at 28%
. Developed clients products and services portfolios with marketing
communication collateral
. Created and managed corporate 75 conferences, user groups, and sales
events for clients
Sterling Software, London, England
1992-1994
An international software company providing IT solutions, for global 2000
companies
Vice President Professional Development
Direct responsibility for worldwide education / training and corporate
services with a team of 22 professionals
. Total profit and loss responsibility of $18 million dollar
Created Sterling University including management, sales,
customer service, product/technology and new hire training
. Developed tracking and measurement systems, profiling, and assessment
tools
. Implemented hiring practices including recruitment, policies,
procedures, training, and administration
. Created and managed international conferences and kick-off meetings
. Supported and educated channel partners globally while increasing
their performance by 26%
Sprint, Kansas City, KS
1988-1991
A leader in voice and data solutions to Fortune 2500 global accounts
Director Education & Product Management
Direct responsibility for 4 functional organizations: education and
training, product management, call center, and market services for all
products including voice, data, networking, and conferencing solutions
. Managed a team of 275 professionals based in 4 cities
. Managed a P&L budget of $62 million
. Created Sprint University - trained up to 1,500 professionals per
month in sales, channels, new hire, customers service, client
training, and management development
. Developed and managed client training revenue generation in excess of
$22m
. Developed all products and services go-to-market strategy, media,
packaging and collateral
. Created "Let's Talk Sprint" monthly hour newscast seen by 10,000
professionals
. Developed hot-line call center for technical support for 5000 internal
employees
. Built the policies, procedures, and practices to support field sales,
major accounts, and engineering
EDUCATION State University of New York Bachelors Business
Biography of Andrew R. Candreva
Since 1994 Andrew R. Candreva has been in the role of CEO and Chief
Learning Officer of ARCON International. ARCON was established to
provide Fortune 1000 companies around the globe with customized
integrated solutions in the areas of education and training, management
consulting, sales practices, organizational development, and marketing
services,.
Andrew R. Candreva has negotiated and contracted with over a hundred
clients, conducting engagements in 37 countries on 5 continents. He has
been instrumental in assisting his clients in building, enhancing, or
transforming their companies through the following integrated services
and customized solutions:
Organizational Development Sales Education/Training
Marketing
Organizational Analysis Sales Process Mgmt Development
Market research
Business Planning Sales Automation Leadership
Competitive Analyses
Strategic forums Engagement Model Change Management
Segmentation
Talent Acquisition Proposal Process Advanced Sales
Market Strategies
Compensation Plans Channels Executive Planning
Service Positioning
Performance Reviews Transformation Consultative
Selling Alliances/Partners
Mergers/Acquisitions Sales Models
Product/Technology Conference Planning
Andrew R. Candreva has gained recognition both domestically and
internationally for creating the architectural business plan, and
successful implementation necessary, to improve the results for his
clients to meet their strategic goals and objectives.
He has also designed and developed over 300 tailored and customized
curriculums that he has delivered to over 50,000 professionals in 37
countries. He has also conducted over 100 focus groups with senior
management and executives both domestically and internationally in
creating their strategic vision and direction by developing their
business strategies and tactical plans for execution. Andrew R. Candreva
has assisted corporations with designing and developing corporate
universities, included would be infrastructure, education program design,
performance measurement, technology, hiring practices, testing, train the
trainer, strategic planning, and course delivery. He has also coached,
mentored, and assisted hundreds of executives with their on-going desire
for professional development.
As CEO and Chief Learning Officer, Andrew R. Candreva has built
ARCON's reputation for delivering the highest level of quality, focusing on
individual productivity, team performance and profitability. He is known as
a leader in the industry for assisting corporations in changing and
enhancing their corporate culture. Andrew R. Candreva has also served on
many boards and associations, and his expertise is continually sought after
by many of today's business leaders.
Prior to ARCON, Andrew R. Candreva spent 18 years in the high technology
industry both domestically and internationally in senior management and
executive positions. He built, directed, and led sales, channels,
marketing, professional services, and education and training, organizations
for such companies as McDonnell Douglas, Nynex, Sprint, and Sterling
Software (based in London, England). Andrew Candreva holds a Bachelor's
degree in Business.
Andrew R. Candreva
Curriculum
The following is a brief sample of the curricula designed and delivered
around the world by Andrew R. Candreva. These programs are classroom
courses designed with the most advanced adult educational practices to
increase retention by creating an environment for experiential learning.
The program duration is generally 2-5 full days. Andrew R. Candreva
programs incorporate the psychological aspects, the knowledge, the art, and
the science necessary to institute the theories, concepts, and approaches
that become the core of enhancing the corporate culture. Candreva has also
developed hundreds of self study guides, computer based training, Web based
and e-learning programs.
Executive/Management Development Team Development
Organizational Realities Organizational Effectiveness
Creating an Effective Culture Conflict Resolution
Strategic Business Planning Improving Team Performance
Leadership for the 21st century Organizational Analysis
Coaching for Results Managing Internal Relations
Selection Interviewing Process Ripple Effect
Change Management Team Dynamics
Management Development Effective Communication
Sales/Consulting Customer Service/Telesales
Strategic Account Management Effective Client Relations
Marketing through Alternative Channels Improving Customer
Satisfaction
Vertical and Horizontal Consulting Managing Client's
Expectations
Marketing Internationally Dealing with Tough Clients
Consultative Selling Project Management
Advanced Presentation Skills Problem Solving/Decision
Making
Effective Negotiation Skills Managing Internal Resources
Personality Dominance Creating New Opportunities
Product/Technology
Basic/Advance Telecommunications
Basic/Advance Data-Communications
Software - (mainframe, security, repository, application,
database, server, architecture)
Hardware - (mainframe, server, engines, switches)
Satellite Communication
Wireless Communication
Internet/E-Learning
VPN
VoIP