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Sales Manager

Gilbert, Arizona, 85297, United States
May 26, 2010

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Pamela Hatch **** East Marshall Ave

gilbert AZ, *5297

(480) ***-****


Management candidate with over 20 years of retail experience. Demonstrated

leadership in analysis, business development, and personnel.



Bachelor OF SCIENCE Organizational Psychology

May 2007


Bath and Body Works

General Sales Manager - Chandler, AZ


. Analyze business and create action plans to insure sales targets are met

or exceeded.

. Leverage business based on last year's performance

. Drive execution in the store through coaching of associates which results

in profitable top line sales growth.

. Recruit and develop staff of 40-110 employees.

. Align with DM and RM to manage operational execution of the store to

ensure positive customer experience and drive top-line sales growth.

. Recruit, hire, and staff sales leadership positions for the Southwest

Arizona Market.

American Eagle Corporation

Store Sales Manager - Phoenix, AZ


. Analyze business and create action plans to insure sales targets are met

or exceeded.

. Leverage business based on last year's performance.

. Recruit and develop staff of 25 - 40 employees.

. Partner with DM to insure store is in full compliance with company


. Develop strategy for growing increased clearance business as a non-outlet

store located in an outlet location.

. Maintain high visual standards.

. Create and implement individual development plans for staff.

Gymboree Corporation

District Sales Manager - Phoenix, AZ


. Supervised and coordinated all aspects of store operations for 14 stores

across 3 brands.

. Highest Annual selling volume for the AZ/NM district in 2007.

. Managed succession plan for each store to insure open management

positions were filled promptly.

. Recruited and retained top talent for all stores.

. Conducted monthly store visits and audits. Managed results based on

company policies and expectations.

. Utilized company reward and recognition appropriately to motivate and

reward superior results.

. Coached and counseled problem performance to meet company expectations.

. Responsible for insuring all store teams are focused on current corporate


. Completed multiple store openings, store closings, and future site

evaluations for home office.

Store Sales Manager - Las Vegas, NV


. Assessed business and created action plans to insure sales targets were

met or exceeded.

. Increased annual sales volume from $759,000 to 1.5 million.

. Responsible for the recruitment, hiring, training, and scheduling of

store team.

. Partnered with District Manager to insure store was in full compliance

with company standards.

. Provided on-going development of store team to include performance


. Ensured fiscal responsibility through record keeping and enforcing shrink


. Actively developed relationships with highest yielding customers to

insure brand loyalty.

Associate Manager - Las Vegas, NV


. Responsible for day-to-day leadership of the store with both customers

and sales associates.

. Within the first 3 months recognized for leading the company in Sales per


. Selected by Regional Management to asses product quality and appearance

and provide feedback to corporate.


. Consistent record of success in retail sales production and management.

. Effective in the development and motivation of individual store and

district teams.

. Capable of evaluating business results, and creating long-term plans for


. Excellent oral and written communication skills.

. Windows, Microsoft Office, Word, Excel, Power Point.

. Trained in mediation.

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