Syed T. Sohail
Address: *** ******* **., ********** ** 60540
Cell: 630-***-****
Email: abmq6j@r.postjobfree.com
Professional Profile
An accomplished, self-motivated professional with over twenty six years of
banking experience with multi-tasking and problem solving talent in fast
paced work environment. Demonstrate strong organization, analytical and
communication skill. Over ten years of management experience focused on
business growth, increase profitability handling objections, implementing
corporate policies and building strong relationship with customer. Leads by
example and establishes a professional work environment based on respect.
Education
& Application
Benedictine University, Naperville-Illinois
Financial Accounting, June 2001
Decision Making.
Motivating.
Hamdard University, Karachi-Pakistan
Leading by example.
MBA, November 2000
Team building.
Great attitude.
Karachi University
Positive thinking.
Bachelor of Arts, Feb 1982
Over coming.
Acceptance & Tolerance.
Certification:/Diploma
Banking Diploma, Financing Procedure & Analysis, Accounting & Finance,
Service & time Management Programme.
Related Experience
TCF National Bank, Illinois Jan. 2001 - Aug. 2009
Branch Manager
. Responsible for overall branch performance including sales, customer
service, operation and auditing.
. Allocation of Branch Goal to employee base on their status & motivate
them to achieve 100% of them.
. Setting goal in the area of checking including business checking, saving
including IRA & saving bond, dollar amount, net checking, primary
checking, investment & mortgage referral, hit 104% on and average in
past 12 month.
. Performed all duties in manner that it is in compliance with all
federal, state and bank regulations appropriate for job function,
including BSA, HMDA, GLBA, CRA and USA Patriot Act.
. Daily, weekly, monthly branch audit and make sure that all compliances is
done in timely manner, always achieved and maintain 94% audit score.
. Ensure teller Transactions is run accurately and timely, cash drawer is
with in limit, all tellers cross sell different Bank products in teller
line & follow their authorization limits.
. Follow-up with customers to satisfy their financial needs, introduced new
product and promotions.
. Increase customer satisfaction by problem solving and providing five star
customer service.
. Analyzing and improving the financial aspect of the branch, cut cost by
6% increase profit by 18% on the base figure of 2008.Achieve customer
retention by 82%out of 60% of the goal.
. Engaged all the employee to Create positive and enthusiastic work
environment.
. Scheduling team members with in budget and legitimate allocation of time.
Keeping in view slow & peak days, slow & peak hours.
. Coach new hire and set expectation on sales, company policies and lead
them by example.
. Make sure that all negotiable items are operated under duel control and
follow FIFO system.
. Ensure Vault is balances in daily basic and strictly maintain the minimum
& maximum cash limits. All denomination currency and bills are available
for next day transaction
. Participate in telemarketing and working on site in community and other
sale related events to increase branch awareness & product knowledge.
. Assists & recommend HR with screening and interviewing potential
candidates for employment.
Habib Bank limited, Pakistan Sep, 1983 -Jan, 2001
Branch Manager
Work with different branch in different capacities in the area of
marketing, sales, customer service operation & audit. Responsible for
implementation of all the bank policy & procedure .Over all responsible for
branch performance including deposit & profitability.
.
. Managing the Cash supply to the differed branch in the region & make sure
the branch do not exceed the cash limit fixed by Stat Bank.
. Setting deposit goal to different employee according to their position
and length of service. Motivate them through different promotion and
award.
. Building great relation with the customers, make sure they got what they
want & build personnel relation with the high profile business customers
by visiting their site and home.
. Assist & assign duty according to their position, prepare duty list with
setting expectation and review them in weekly basic find the gap and re
direct them with coaching, scheduling and staff rotation.
. Conduct daily, weekly, monthly branch audit and make sure that all
compliances is done in timely manner, always achieved and maintained a
Pass in audit score.
. Assist in branch sales initiatives. Including, but not limited to
identifying customers for other products, such as investments and loans,
and referring them to such, participations in calling programs to
new/existing customers, preparation of mails to new/existing customers.
. Manage & collect Government bills and make sure that funds are transfer
in daily basic.
. Preparations of different financial statement including income statement
& balance sheet analyze the area of improvement discuss the strategy in
corporate meeting held at HQ in monthly basic.
. Scheduling meeting with business owners, processing small business loan,
assist them to prepare physibility report. Help the community to develop
business in the area.
. Handling 25 staff members including their personnel files & logs. Gathers
employee performance data for use in performance appraisals, discipline,
and training including further promotion.
. Negotiate with union workers on different issue.
. Analyze branch performance & make strategy to improve them.
. Improved profitability in the range of 20% to 50% in last 5 years.
. Introduce new product and services in the segmented area.
. Audit different branch in different state and city to determine the bank
standard is being followed and send the recommendation for its solution.
. Ensure that all employees represents bank to the customer in a courteous
and professional manner furnishes prompt, efficient, and accurate service
in processing transactions.
. Complies with state bank regulation, prepare and submit the required form
in timely manner.
SKILLS
Computer Skills: MS Office 2003/2007, Microsoft Outlook, MS Windows
XP/Vista. QuickBooks.
ACTIVITIES AND HONORS
. Out Standing Performance Award (Nine awards) TCF National Bank
2008-2009
. Divisional Top 9 (two awards) TCF National Bank 2008
. VIP Trip Winner TCF National Bank 2009
. Best Customers service award
TCF National Bank 2009
. Manager of the year
Habib Bank Limited 1999
. Top performance award
Habib Bank Limited 1998
. Best customers service award
Habib Bank Limited 1997
REFERENCES
Available upon request
.