Theresa Russell

*** *** ****

Circle

Pearl, MS *9208

601-***-**** Cell

601-***-**** Home

objective

A challenging position where my related experience,

training, education and proven abilities will offer

opportunity for contribution and advancement.

Profile: A highly qualified and dedicated

professional offering versatile strengths and a

record of successful job performance.

Demonstrating effective skills in attention to

detail, oral and written, communication, problem

solving, interpersonal relationships, operating

system of Microsoft Word, Microsoft Excel,

WordPerfect, PowerPoint, SAAS, SPAHRS, ATLYS,

Optimum Payroll and Human Resources System, AS/400,

SMART, and REMAS.

Experience

2009-Present CNI Administration Services

Ridgeland, MS

Medicare Case Analyst-Employer Group Health Plan

Respond to telephone inquires from beneficiaries,

employers, attorneys, other Medicare contractors,

and insurance companies on a daily basis, as well

as internal phone calls and emails.

Researches claims data and applicable guidelines,

make request for refunds, and provides information

to those making inquiries regarding secondary payer

liability and action to be taken.

Review and respond to requests for waivers and for

reconsiderations.

Responsible for identifying mistaken primary

payments and initiate recovery process within REMAS

and issue conditional payment listings.

Compose letters notifying proper parties of case

status.

Supports the MSPRC by determining Medicare's

responsibility for claims involving other parties,

such as Worker's Compensation, the Working Aged,

Auto/Liability/No Fault, Disability, End Stage

Renal Disease,and Veteran Administration.

Trains co-workers on work processes.

2008-2009 Trilogy Communications Pearl, MS

Human Resources Generalist

Plans and implements policies, manages employee

benefits,

compensation, recruitment/staffing, labor relations

and responsible for

Labor law compliance.

Administers all Human Resource programs and

benefits including health, dental, vision, short

term disability, and FMLA records.

Process 401k loans and distributions retirement

plans.

Input payroll for employees.

Prepare all payroll and personnel changes.

Prepare all performance reviews and job

descriptions.

Maintain and pay vendor invoices.

Perform security checks on new hires.

Maintain safety audits for ISO-9002.

Schedule travel such as flights, rental cars, and

hotels.

Process Federal and State Minority Certifications.

Prepare Human Resources report for the President of

the Company.

Follow Human Resources policy and procedures.

2003-2008 NNA Canton, MS

Quality Production Specialist

Selected and verified quality product.

Make sure products are in standard with guideline

and policy.

Assisted Co-workers with their job duties.

Stocked and ordered products

Trained new employees.

Researched, interpreted, and forecasted budget for

work zone.

Updated instructions for various jobs.

2002-2003 AT&T Wireless Ridgeland, MS

Collection Representative

Responsible for calling on past due accounts.

Researched and analyzed delinquent and written-off

accounts.

Negotiated with customers on past due accounts.

Updated customers' information on accounts.

Collected payment from customers in the form of

check or credit card.

Executed escalation procedures.

1998-2002 MS Development Authority Jackson, MS

Accounting/HR Assistant

Receipt invoices, travel, purchases orders, and

requests cash.

Receipt payments using a system call SAAS

(Statement Automated Accounting System).

Make adjustments according to agency guideline.

Voided checks and invoice vendors.

Issued stop payments and indemnity agreement.

Answered vendor call payments, verity rent and

membership accounts

Make deposits and type checks on checking accounts,

match telephone certifications and 1099

verifications.

Submitted W-9 forms to vendors and employees.

Verified accurate coding.

Reconciled checking accounts and funds.

Inputted journal vouchers according to general

ledger.

Entered payroll and human resources benefits

through a system called SPAHRS (Statewide Payroll

and Human Resources System), and explain benefits

for new hires.

Served as an Assistant to Payroll Officer

1994-1998 Fred's Drugs For Less Jackson, MS

Supervisor

Responsible for greeting and meeting customers.

Answered the phone and assisted vendors'

representatives.

Handled returns and exchanges on merchandise.

Operated the cash register, disbursed funds, and

collected currency.

Inputted credit card payments, checks, and cash

into computer system.

Trained other cashiers to operate the cash

register.

Counted down cashers' cash register tills to

balance back to general ledger.

Education

2008 Holmes Community College Ridgeland, MS

SHRM Essential of Human Resources

Management-Certificate

2007 Amdata Tax Academy

Flowood, MS

Income Tax Certificate

1995-1998 Belhaven College

Jackson, MS

B.S., Business Administration

2005-2007 Belhaven College

Jackson, MS

M.S.,Business Management

Professional organizations

Capital Area Human Resources Association

2009-Present

MS Manufacturer Association

2009-Present

References

Available Upon Request

Contact this candidate