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Customer Service Injection Molding

Rochester, Indiana, 46975, United States
May 27, 2010

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Jacky Hawkins

**** ***** *****

Rochester, Indiana 46975

Home# 574-***-****

Objective: I am a dedicated, enthusiastic, and hard working employee who

enjoys challenges and changes. I am looking to secure a position as a


2007 to March 2009 Fulton Industries, Material Analyst

--Reviewed & Issued Supplier schedules for components.

--Analyzed Minimums & Maximums on each part for correct ordering with


--Followed up on past due parts with supplier for delivery dates and

communicated to Manufacturing.

--Responsible for reporting Supplier On Time Delivery.

--Worked with Corporate Purchasing on Supplier issues for "poor delivery

performance", etc.

--Set up new Suppliers/components in CMS and developed delivery dates for


--Developed transition dates when moving patterns from one Supplier to


--Scrutinized inventory for MRP requirements and reviewed work orders

versus customer orders for accuracy.

--Submitted changes to Corporate Accounting on inventory after reviewing

actual counts on parts, Work In Process

and work orders.

--Teamed with Quality on addressing issues with Supplier returns.

1995 to March 2007 Tinnerman Palnut, Inc. (automotive), Senior Buyer

--Inventory control--Reduced inventory by 66% in (6) six months.

--Assisted in writing procedures for QS9000 for Purchasing, and upgrade to

TS 16749.

--Created systems to track freight costs, debits back to Suppliers for late

deliveries, on-time delivery

performance, and cost savings.

--Developed Suppliers to ship on "pull systems", thereby reducing


--Worked with inter company divisions to make parts for "consignment" for

inventory reduction.

--Developed restocking programs with (2) two MRO companies.

--Replaced Suppliers that were not going to become ISO or TS certified per

automotive standards.

Also replaced suppliers that were not meeting the on-time delivery,

pricing and quality standards.

--Submitted cost savings of $300,000.

--Responsible for review and negotiation of contracts.

--Reviewed Supplier base for possible reduction.

--Quoted and scheduled components on MRP system for "On time delivery" with


--International purchasing experience.

--Expedited orders from suppliers for OEM.

--Worked with Suppliers, Engineering, Accounting, Customer Service, and

Shop Floor to develop

timely delivery of components for new business.

--Submitted rejections to Suppliers for return of material, review replies

from Supplier for

acceptable response for Quality, replacement of material if required,

and debits to suppliers.

--Selection and development of Suppliers.

--Trained other buyers.

--Negotiated and awarded contracts.

--Brokers--negotiated costs and worked with Brokers for delivery of

overseas shipments

1994 to 1995 United Technologies Automotive (plastic injection molding)

in Bourbon, IN, Senior Buyer. Plant closed in 2002.

--Responsible for quoting all new jobs.

--Negotiated contracts.

--Conducted Supplier surveys and Supplier development trips were done with

Quality Engineers.

--Submitted cost savings.

--Worked with suppliers on material rejections.

--Supervisor over (2) purchasing employees.

Education--Associate Degree in Supervision from Indiana University.

--Certified Auditor for TS16949

--APQP Certification

--Global 8D Certification

--Excel, Word and Power Point Certifications

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