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Administrative Assistant Customer Service

Location:
Saint Petersburg, Florida, 33713, United States
Posted:
May 27, 2010

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Lynn L. Osborn (H)

727/***-****

**** - **** ****** *****

abmq31@r.postjobfree.com

St. Petersburg, FL 33713

SKILLS: ORGANIZATION, MICROSOFT WORD, OUTLOOK, EXCEL, SHARP FOCUS, POWER

POINT PRESENTATIONS, SAP, ACCESS, WILCOM (EMBROIDERY), FS PARTNERS

(BROKERAGE), MASS-Il (VAXIVMS 8.3), WORD PERFECT 5.1, PRINTSHOP,

SUPERLIST, DONOR MGMT (CIF), ELECTRIC TYPEWRITER (MEMORY) 50-60 WPM, BULK

MAIL, SUPERVISORY SKILLS, FUNDRAISING, PUBLIC RELATIONS, MEETING SCHEDULER

ON TAO, FOOD MANAGER, MURALIST, COSTUME DESIGNER.

EXPERIENCE:

SUPERIOR UNIFORMS, Seminole, FL (04/2005 - 09/2009)

I worked in the Marketing Department as the New Style and Logo Coordinator.

I coordinated with Engineering, Master Data, Forecasting, Design, Pattern

Department, Customer Service, and the Embroidery Department to move the new

styles through the system. I created monthly reports with time lines for

the embroidery and new styles. I created templates for all new styles at

Superior Uniforms as well as requesting, prioritizing and loading all

Embroidery requests.

TENET CALL CENTER, St. Petersburg, FL (04/2000 - 4/2005)

I worked in the Operations/Analysis Department as a Reporting Analyst. I

was in charge of monthly Regional reports, as well as 100+ monthly

Hospital/Marketing/Revenue reports. I ran clean-up reports, did clean-up

as necessary, updated new monthly call counts, revenue, website activity,

call trends, and worked with the Account Representatives to manage

additional reports that hospitals requested.

ECKERD CORPORATION, St. Petersburg, FL (01/1999 - 04/2000)

I worked as the Administrative Assistant to the Director of Engineers in

the Continuous Improvement Department. I coordinated all meetings for the

Director and Engineers, helping with various projects, made Power Point

presentations, notebooks, Easel presentations, travel arrangements,

arranged catering for meetings, and monthly reports.

DESIGNS BY LYNNIE, St. Petersburg, FL (01/1998 - 01/1999)

I created unique cat mask portraits out of papier mache to sell on the

Internet. I created the website business and ran it out of my home.

BENEFIT ONE OF AMERICA, St. Petersburg, FL (01/1997 - 03/1998)

I worked as the Administrative Assistant to the Vice President of

Operations and Marketing Director. I collated and customized marketing

material, bulk mailings, filing, monthly operations/marketing reports,

upkeep of numerous mailing lists, help with out-going mail, general

organization, and was the "celebrations" coordinator.

MURALS BY LYNNIE, St. Petersburg, FL (01/1996 - 02/1997)

I worked as a freelance muralist, designing and painting customized murals

in homes throughout Hillsborough and Pinellas.

RAYMOND JAMES & ASSOCIATES, INC., St. Petersburg, FL (09/1994 - 07/1996)

I worked as the Department Secretary and as Jimmy Pate's (VP, Correspondent

Clearing & Trading Administration) personal secretary. Correspondence,

maintained Jimmy's personal files, travel arrangements, the department

files, correspondent/branch files, phones, distribution of mail, maintained

all lists for department, and gave quotes to correspondent Account

Executives, and printed requested current news stories.

COSTUME DESIGNER/SET MURAL PAINTER, Orlando, FL (06/1993 - 08/1994)

I worked as a freelance Costume Designer and set painter for the Orlando

Civic Center and Mark II Dinner Theatre.

AMERICAN HEART ASSOCIATION, St. Petersburg, FL (05/1992 - 05/1993)

I worked in various departments (Communications, Research, Operations, MIS)

on a variety of projects . I helped teach new employees MASS-II (VAXNMS),

helped prepare quarterly reports for the H.R and Research Departments,

input the Media List on Superlist for the Communications Dept., as well as

typing and upkeep of Donor Management list. I collated Divisional Volunteer

Training Conference booklets for the Operations Department.

TEMPORARY SECRETARY, FREELANCE COSTUME DESIGNER & "EXTRA", LA, CA & St.

Pete, FL (10/1989 - 05/1992)

I worked as a Temporary Secretary at some long-term assignments (Disney

Channel, Computech, Essilor, Konitz Construction, Independent Home Health,

St. Petersburg Times, Mercantile National Bank, Valencia Company, Pacific

Bell Directory, and Val Pak). I worked for various talent agencies to do

"Extra" work. I worked at various theatres designing and creating costumes

for stage shows. A lot of the time these jobs overlapped and there were

many other temporary positions that were short-term during these three

years.

CALIFORNIA INSTITUTE OF THE ARTS, School of Music, Valencia, CA (09/1988 -

09/1989)

I was the Assistant to the Dean of the School of Music. I helped write

grant proposals, attend staff and faculty meetings, contracts for Faculty

and Guest Artists, organize luncheons, reorganization of office and files,

correspondence, light bookkeeping, schedule the dean's calendar.

NELSON PERSONNEL SERVICES, San Francisco, CA (02/1987 - 09/1988)

Receptionist/Secretary. Management of all office functions, registering of

all applicants, correspondence, testing of applicants, filing, heavy

phones, and receptionist.

BAY AREA PLAYWRIGHTS FESTIVAL & ENSEMBLE THEATRE COMPANY, Mill Valley, CA

(06/1985 - 01/1987)

Office Manager/Administrative Assistant/Business Manager, Management of all

office functions for two consecutive summer festivals, handling of press &

public relations, supervision of volunteers, processing of bulk mail,

coordination of festival registration, writing of correspondence,

maintenance of records, arrangements of travel plans, supplying the

concession stand and screening of all applicants and artists. Guidance of

students, preparation of bulk-printing and mailing, organization of files,

and light bookkeeping. The Ensemble Theatre Company job was "fill-in"

position supplied by the Artistic Director of the Bay Area Playwrights

Festival as fill-in work during the off season.

EDUCATION:

UNIVERSITY OF NORTH CAROLINA IN GREENSBORO, Greensboro, NC (08/1984 -

05/1985)

One year progress towards Master of Fine Arts in design for the Theatre.

Technical Assistant in the Costume Department.

RADFORD UNIVERSITY, Radford, VA (08/1979 - 05/1983)

Bachelor of Fine Arts, major in Theater and minor in Art. Assistant to the

Technical Director. Member of Alpha Psi Omega.

OUTSIDE ACTIVITIES:

SIERRA CLUB, St. Petersburg, FL (1996 - 1998)

Served on the Board of Directors as Vice-Chair for two years and created an

annual Fundraising Awards Benefit that has helped fund the Pinellas and

Tampa locations since it's creation.

PINELLAS COUNTY ARTS COUNCIL, St. Petersburg, FL (1996 - 1990)



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