Ann Marie Lanners
Clarksville, TN 37042
abmq1h@r.postjobfree.com
Objective Accounting/Bookkeeping position allowing for parlay of
demonstrated organization, customer service, communication,
and accounting skills proven by dedicated education.
Skills . Effectively communicates orally and in writing with
others in a diverse workforce
. Completes self-development training within prescribed
timeframes
. Pursues individual development to enhance technical and
professional skills and abilities commensurate with the
changing cultural environment
. Supports and actively participates in teamwork
. Maintains an effective working relationship with
coworkers and supervisors
. Share knowledge and expertise with coworkers
. Processes a variety of cases that require priority
handling due to complexity, urgency, sensitivity, and/or
volume.
. Provides responses to email, telephone, and written
inquiries, as appropriate
. MS Office 2003/2007
. QuickBooks/ ADP
. Military and Civilian Customer Service
Education South University
2007-Present (Expected Graduation Date 11/10/2010)
BS in Healthcare Management
Summa Cum Lade
Cape Fear Community College
2000-2003
AAS in Accounting
Phi Theta Kappa
Experience Military Pay Technician
Strategic Resource, International
March 2009- Present
Performs comprehensive reviews and processes military pay
transactions including a wide variety of determinations such
as pay allowances, special incentive pays and amounts, along
with starting, stopping, and changing any necessary
entitlements for military service members.
. Audits and reviews all pay accounts to insure
proper payment of entitlements and allowances, as well as
determining if any necessary debt collection is in order.
. Ensures pay actions are correct from a regulatory
standpoint.
. Performs reviews of pay transactions upon request
of service member or other authority.
. Enters pay transactions into the organizations
automated military pay system DMO.
. Cases and Correspondence are processed according to
guidance, laws, rules, and regulations.
. Transactions, reworks, and rejects are processed
according to guidance, laws, rules, and regulations.
. Cases, transactions, reworks, and rejects are
accurately processed within established timeframe.
. System inadequacies are promptly identified and
communicated to the supervisor.
United States Navy
Reserves: October 2004- February 2007
Active: February 2007- June 2007
. Provided boarder and port controls to the US Army
according to US Custom rules and regulations.
. Overseen supply control for unit productivity.
. Individually or as a team member, performs special
projects in support of military goals and objectives.
. Promotes positive and professional customer service in
accordance with DFAS and local policies both stateside and
internationally.
. Acts responsibly to immediately elevate any complaints
that might place DFAS in an embarrassing or public relations
sensitive situation.
. Represented the Navy's core values of Honor, Courage and
Commitment.
. Speeds inspection of military equipment effectively
through customs for delivery back to United States.
. Successfully briefed and inspected military personnel
through customs for travel back to United States with limited
interference.
Assistant Bookkeeper
Computer Staffing Solutions, INC
September 2006- January 2007
Entered received monies into Accounts Receivable.
Responsible for recording Accounts Payable for office expenses
and day to day activities.
Managed tobacco/alcohol sales by unexpected visits to local
gas stations to prevent selling controlled substances to
underage minors.
Evaluated employee technicians purchase receipts to provide
accurate refunds.
Created excel spreadsheet to monitor all contract employees
productivity per week.
Reviewed and entered employee's timesheets into ADP systems
for payroll purposes.
Managed and ordered supply lists from local supply warehouse
through business account.
Provided customer service calls and daily collection calls to
Boeing office for overdue payments.
Associate Bookkeeper
Vitalize Consulting Solutions, INC
December 2005- July 2006
. Assisted in development of Accounts Receivable aging,
summary, and collection report.
. Managed over 45 hospital Accounts Receivables payment
accounts.
. Evaluated employee technicians purchase receipts to
provide accurate refunds.
. Examines all necessary supporting documentation for
completeness and accuracy to insure that all applicable
regulations and policies are met for proper payment to all
company staff.
. Processed daily bank account deposits into company's
personal bank.
. Recorded daily collection calls to clinical consultants
for payment status.
. Provided customer service to potential consultants
through phone conversations.
. Created excel spreadsheet to monitor all temporary
employees sales per week.
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