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Customer Service Project

Manteca, California, 95336, United States
May 27, 2010

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Jenna Souza

**** ***** *** • Manteca, CA • 209/***-****530/***-**** •


To obtain a position as a Project Coordinator.


Proficient in Autodesk programs (AutoCAD 2008, Inventor, 3-D Modeling)

Proficient in Microsoft Office programs (Project, Word, Excel, PowerPoint)

Project coordination skills

Familiar in project scheduling/compliance

Project management skills

Excellent written & oral communication skills

Strong analytical and leadership skills

Detail-oriented and strong organizational skills

Knowledgeable in construction contract documents and specifications


Bachelor of Science, Construction Management

ITT Technical Institute, Lathrop, CA

Expected graduation: June 2011

GPA: 4.0 Highest Honors

Associate of Science, Computer Drafting and Design

ITT Technical Institute, Rancho Cordova, CA

Graduation: March 2010

GPA: 4.0 Highest Honors


National Technical Honor Society (NTHS)


Sierra Carpet & Interiors Placerville, CA (2006-2007)

Sales Associate

Provided excellent customer service skills

Scheduled installations

Demonstrated time management skills resulting in the ability to manage multiple customer

projects and prioritize time and resources accordingly

Trained in custom window treatments and hard flooring surfaces

Carpetland USA Flooring Center

Sales Associate Racine, WI (2004-2006)

Daily communicated with clients, field personal, subcontracts & landlords

Provided estimates on new home construction, re-models and commercial buildings

Daily troubleshooting

Processed work orders and bill of materials

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