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Manager Project

Hillsborough, North Carolina, 27278, United States
May 27, 2010

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Gregory Moore

*** ************ *****

Hillsborough, NC 27278

H: 919-***-**** M: 919-***-****

Summary of Qualifications

Dedicated and highly creative engineering and management professional with

15+ years of diversified experience spanning multiple industries. A

seasoned innovator, manager, and proven leader for any computer based

project, throughout any phase of the product life cycle. Breadth of

experience includes a broad range of positions from computer operator to

senior development and executive roles. Diverse insights and roles as the

customer, the OEM, the troubleshooter, the R&D manager, and the program

manager provide a unique and pragmatic perspective on addressing

organizational needs. Proven track record of success using finely developed

leadership, organization, and team building skills. Stimulated by business

challenges that require ingenuity and unusual resourcefulness.


Consultant to PC-Doctor 2009-Present

Leveraged my experience in systems management tools in order to drive new

business and expand the offerings portfolio. Diagnostics, Updates,

Configuration and Deployment

IBM, Research Triangle Park, NC 1998 - 2009

Program Manager for Software Tools,

Led a matrixed, multi-continent team, directing and overseeing all

functions needed to manage and deliver a portfolio of over 40 software

tools: Development, Marketing, Service, Manufacturing, Finance and Supply


. Directed a 10 million dollar Software Tools portfolio that included

software updates, deployment, configuration and diagnostic tools.

. Orchestrated the successful interaction of groups on different

continents into one cohesive team.

. Increased understanding and utilization of software tools by customers

and field service personnel, creatively developing and implementing

education and promotional materials, along with standardized and

simplified user ease of use and access.

. Identified two opportunities to remove cost from the BOM and then lead

the changes in process that resulted in an annual savings of $1m each.

. Conceived, validated and initiated a paradigm shift in hardware

systems design leading to reduced software development and support

cost, while also addressing a major customer satisfaction issue.

Initial estimates are $.5M-$1M in first year and increasing per year

for first 5 years.

Senior Software Engineering Manager,

Managed a multi-national team of 40 people working across 4 sites, testing

work developed on multiple continents from up to 8 different development


. Successfully completed an average 30 - 40 tests a year, both

Functional and Systems test.

. Launched Guadalajara start-up operations, and managed funding for the


. Effectively leveraged leadership and mentoring skills to develop both

the leadership and technical abilities of the test team. These efforts

were proven in yielding a team of extremely skilled, diversified and

flexible people capable of taking on unplanned work, and the ability

to shift skills to meet very fluid timelines and dynamic business


. As a key member of IBM's Quality Software Engineering organization,

successfully architected development processes and practices which

significantly increased understanding and adoption of improved

Software Engineering methods.

Gregory Moore, Page Two

Project Manager,

Managed software and hardware development projects in the 3 to 5 million-

dollar range with staffing from 20 - 50 people in a soft matrix

organization. Responsible for estimating and meeting all budget and

schedule commitments.

. Software - Successfully delivered IBM's x86 high availability

clusters, Oracle and Microsoft

. Hardware - Successfully delivered IBM's first 1ghz system on an x86


Received two awards at IBM for leadership and the ability to build

successful teams in complex situations

Westinghouse Savannah River Company, Aiken, SC

Westinghouse (WSRC) is prime contractor for operating the Department of

Energy's Savannah River Site. WSRC is a processing facility for weapons

grade nuclear material and nuclear waste.

Senior Engineer A

Managed a software development team of 12-15 members. Responsibilities

included funding, budgeting, scheduling on a set of 20 vital projects.

. Salvaged a critical project that was a year late and a year from

delivery. Assumed total responsibility for development, installation,

and maintenance of the Central Fire Protection Computer System for the


. Delivered the project in just 6 months while engineering a solution

saved $1,000,000 on installation cost. Copyrights awarded.

. Developed a network status subsystem using Berkeley sockets and SNMP.

. Frequently provide consultation across the site on software, hardware

and communications problems.

. Received multiple awards for Project Management, Leadership, and

technical accomplishments.

E.I. Dupont (subcontracted as PHD Inc.), Augusta, GA

Systems Analyst And Architect

. Oversaw the doubling of the work force, both hiring and training.

Responsible for purchasing, inventory, supervising and counseling

employees, resolving issues/problems (accounting and programming), and

quality of installed systems.

. Sized systems for customers, determined customer needs, priced out and

designed data networks, prepared bids, and produced information for


. Supervised the conversion of numerous computer applications

. Served as "last line of defense" for major issues, particularly for

data communication problems and systems with undefined hardware and/or

software problems.

. Trained customers and provided consultation to E.I. Dupont Customer

Support Group on the Carpet Dealers Management System.

MiniComputer Business Associates Inc., Augusta, GA

Vice President and Business Owner

. Managed all personnel related activities, such as interviewing,

hiring, firing, supervising and counseling employees. Managed

vendors, inventory, back office and issues related to taxes,

accounting etc. Responsible for the overall quality of installed

solutions (hardware and software).

. Developed nationally sold software package for carpet retailers

(purchased by E.I. Dupont), provided customer and technical support,

as well as research and development.


B.S., Computer Science - Augusta State University, Augusta, GA

Computer Science Studies - Augusta Technical Institute, Augusta, GA

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