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Customer Service Human Resources

Location:
San Jose, CA, 95136
Posted:
May 27, 2010

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Resume:

Dear Prospective Employer,

I appreciate the time you are taking to review my resume, please accept

this as an expressed interest in joining your company in a position where

my experience, training and education can be utilized.

As you can see, my diverse background has covered all essential

professional skills required for a Director of Finance. Within my

capability, I believe I can contribute significantly to your company's

success in the coming years; I would welcome the opportunity to discuss my

success in your Accounting Department and employee relations with you.

If there is any additional information you may require or should you wish

to schedule an interview, please contact me at 408-***-**** or

408-***-****.

Thank you for your attention.

Sincerely,

Nancy Dube

Nancy Dube' 689 Tarrytown Ct. San Jose, CA 95136

408-***-****

_______________________________________________________________________

Objective

Strong, reliable leader who enjoys meeting challenges in dynamic

work environments to achieve and surpass targeted goals. Effective

communicator and problem-solver with an outstanding record of

achievement. Hard working and independent individual who develops

strong working relationships in Customer Service.

Professional Skills

. Manager/Leader of projects and hiring team to envision future

direction

. Strong Customer Service, Subcontractors and Vendors relationship

. Organized, thorough and detail-oriented in AR, AP, Payroll and

Budgeting

Professional Experience

2007 to present Simplex Bookkeeping Services Santa

Clara, CA

Accountant

Managed all Quick Books accounting, AR, AP and supervised all data entry

for more than 30 company's. Process payroll on a weekly, bi-weekly and semi-

monthly for several companies. Certified as a Pro Advisor in QuickBooks.

Set-up new business in accounting process and Audit existing business.

Teach and train QuickBooks. Supervise 10 employees.

2005 to 2007 The Wave Magazine San Jose, CA

Accounting Specialist

Process full services for accounts receivable, accounts payable, invoiced

work orders, process general ledgers and generated all banking aspects.

Managed all of vendor and subcontractor's invoices and billing process.

Responsible for a bi-weekly billing, process up to 300 clients. Prepare

audit reports for month-end benefits reports, EDD, Workman' Compensation.

Review and prepare tax accruals and tax account balance sheet

reconciliation for Quarter-End Audit reports. Process a complete ADP

payroll for exempt, non-exempt and commissions employees. Successfully

applied all collections and processing to agencies. Interact with all

levels of management, customer to ensure satisfaction. Managed all of

Human Resources reports that develop and implement new policies and

procedures.

2004 to 2005 Sign Classics, Inc. San Jose, CA

Accountant/Office Manager

Established updated software and procedures for a company with no current

records and procedures provided. Implemented a New Intuit Payroll program

for accurate payroll. Implemented a New Quick Books program for accounts

receivable, accounts payable, Invoice work orders, process general ledgers

and generated all banking aspects. Prepare audit reports for month end

benefits reports, EDD, Workman' Compensation. Teamsters Benefit Pension,

Operating Engineer Trust, Supplemental Reports and Garnishments. Review and

prepare tax accruals and tax account balance sheet reconciliation for

Quarter-End Audit reports. Interact with all levels of management to

provide all investigation reports that develop and implement new policies

and procedures. Hiring new vendors and contracting new customers for Sales.

2002-2004 Platinum Facility Services San Jose, CA

Accountant/Office Manager

Scope of responsibility is focused on development of Subcontractors

performance, Vendors and Contractors for new business and expansion of

territory. Generating sales, and increasing profits. Primary emphasis is

building a corporate image program for new clients. Successfully applied

sales techniques, including cold calling, telemarketing and prospecting.

Managed all Quick Books accounting, AR, AP and supervised all data entry,

resulting in reduced bookkeeping time. Processed Intuit Payroll for several

levels of employee's management. Improved sales projections and enhanced

business, advertising and budget planning. Developed ongoing Customer

Relationships, enhancing future sales. Acquired all supply and equipment

order and maintenance. Established office procedure and prevention

programs. Ensured new accounts with customer specifications.

2001-2002 ATR Services/Cisco Systems San Jose, CA

Payroll Specialist

Subcontractor

Managed all aspects of payroll for over 2000 employees on biweekly Pro

Business software. Managed all timesheets for hourly interns and salary

employees. Managed all new employees and process for human resource's

related issues. Set up all W4's, 401k, stock options, benefits, deductions

and salary rates. Audit all payroll records for corrections processes.

Coordinate multiple projects. Assisted in evaluating and adjusting company

procedures and developed a team player relationship with coworkers.

Assisted Human Resource's with new hire orientation.

2000-2001 Intel Corp. Santa Clara, CA

International Compensation Auditor

Subcontractor

Analytical abilities. Audit of Federal W2 wages for deduction, State wages,

and Federal taxes also State and Federal Compensation reports, relocation

and Tax Equalization reports. Compare Stock statement of Taxable income,

verifies SIT State from the non US Compensation vouchers. Tax tracking and

W2C corrections.

1999-2000 Reed & Graham Inc. San Jose, CA

Payroll Specialist

Subcontractor

Preformed financial weekly accurate payroll for union and non-union.

Processed ADP payroll for all levels of management with confidential

commitment. Prepare weekly payroll taxes for federal and state taxes for

multi-state on EFT system and excel spreadsheet. Compile payroll accounts

receivable, process general ledgers and conduct all EDD processing. Prepare

audit reports for month end benefits reports, BLS, EDD,

Workman'Compensation, Teamsters Benefit Pension, Operating Engineer Trust,

Supplemental Reports and Garnishments. Review and prepare tax accruals and

tax account balance sheet reconciliation for Quarter-End Audit reports.

Interact with all levels of management to provide all investigation reports

that develop and implement new policies and procedures.

1996-1999 Continental Building Maintenance San Jose, CA

Payroll Administrative & Human Resources

Direct staff in daily Human Resources operations including employee

recruitment, new hire orientation, including all aspects of screening and

interviewing. Managed benefits, administration and procedure development.

Maintain OSHA recording and knowledge relevant to workers' compensation.

Coordinate payroll for over 800 employees, interfacing with key intra-

department personnel, balancing budgets time-tracking accounts. Provide

assistance with employee problems and serve as the first line in resolving

issues. Provide a high level of Administrative support including wide range

of specific responsibilities for individual accounts. Managed all Van and

Vehicle Maintenance, cellular and pager reports. Support to other personnel

in absence of their administrative support staff on an as-needed basis.

Skills

File Clerk (10 Key), Receptionist, Administrative Clerk and Microsoft Word,

Excel, Business Accounting, Great Plains, Filmmaker Pro, ADP Payroll, Pro

Business Payroll, Intuit Payroll, QuickBooks Pro, Report Smith, HR Profile,

Gold Mine, Datatrax. Pro Advisor in QuickBooks

Education

San Jose State, San Jose, CA

Liberty Christian High School, San Jose, CA

CCOC/Central County Occupational Center

Certification: Certified Office Administration

Fluent in Spanish References upon request



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