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Customer Service Manager

Location:
Philadelphia, Pennsylvania, 19154, United States
Posted:
May 27, 2010

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********** *********

Skilled Technician

I have had numerous opportunities, within my work history, to

lean and develop many skills and trades. I believe with all of

my accumulated experience, I would be a perfect candidate

for your company. I am well motivated and seek a position

where I can grow and further my career within a company.

********** *********

5/24/2010

Lawrence *********

4222 Greenmount Rd Day Phone: (215) ***-****

Philadelphia, Pennsylvania 19154 Evening Phone: (215) ***-****

************@***.*** Mobile: (215) ***-****

EXPERIENCE 10/2006 - 10/2009 Verizon ($31.15/hr) Levittown, PA

Service Technician

Installation and Maintenance of FiOS and Copper. Numerous customer

accommodations. Saved an infant’s life using CPR (during first 2 months with the

company).

06/2004 - 08/2004 EB Games ($9.00/hr) Philadelphia, PA

Asst Manager Trainee

Open/Close Store, Bank Deposits, Cashier, Sales, Inventory/Stock,

Shipping/Receiving.

Steve & Barry's University

04/2006 – 10/2006 Philadelphia, PA

Sportswear ($9.00/hr)

Head Floor Visual Specialist

Stock/Inventory, Shipping/Receiving, Partial Supervision, Cleanliness of Store, Sales,

Customer Service. Accomplishments: Helped in the prevention of theft.

EDUCATION 07/2004 CHI Institute Southampton, PA, United States

Associates in Graphic Design - Graphic Design

GPA 3.0

Graduate? Yes

Community College of

12/2002 Philadelphia, PA, United States

Philadelphia

N/A - Architecture

GPA 2.0

Graduate? No

Archbishop Ryan High

06/2001 Philadelphia, PA, United States

School

Diploma - Academic(General Studies)

GPA B

Graduate? Yes

SKILLS Skill Name Skill Level Last Used Experience

Adobe Photoshop Expert Currently used 2 years

Adobe Illustrator Expert Currently used 2 years

Adobe Go-Live Expert Currently used 2 years

Quark Expert Currently used 2 years

Flash Expert Currently used 2 years

Director Expert Currently used 2 years

Microsoft Word and Excel Expert Currently used 4 years

Microsoft Windows Expert Currently used 10 years

MAC OSX Expert Currently used 2 years

FiOS I&M Expert Currently used 3 years

LANGUAGES Language Name Proficiency Last Used

English Fluent Currently used

AFFILIATIONS 09/2004 - Present Philadelphia Sharks Travel Ice Hockey Team

08/2006 - Present Grundy Senators Ice Hockey Organization

09/1997 - Present Archbishop Ryan Raider Ice Hockey Organization

Verizon Manager

Hourly Pay (Negotiable) Sick Time Paid Vaca. Time

Verizon Manager

Verizon Technician

Thompson Institute

SALARY REQ.

401K Stock Investment Opp. Pension Plan

Benefits Company Tools Work Vehicle

Company Phone Overtime Opp. Advancement Opp.



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