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Project Manager Management

Cary, North Carolina, 27519, United States
May 27, 2010

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Michelle Burdick

*** ********* *****

Cary, NC 27519

919-***-**** (C) 919-***-****(H)

Project Manager

Key Skills and experiences:

. Strong, hands-on, leadership skills

. Extensive knowledge of software development methodologies

. In-depth experience with Full Software Life Cycle Development

. Considerable experience gathering requirements for executives and non-

tech savvy customers

. Proven track record of successful internal and commercial software


. Successful personnel management of teams up to 40 employees

. Fiscal accountability for all stages of development

. Substantial experience working with marketing on successful marketing

strategies and delivery plans

Professional Experience:

Audio Designs of Raleigh Inc.

President (1/04 - 5/10)

. Responsible for all fiscal management, including budgeting, accounts

payable and receivable and project profitability.

. Created a multi-faceted Marketing program that made use of both in-

house talent and out-sourced talent to utilize direct mail, push by

web, magazine and other print media.

. Oversaw our sales force; vender selection, interaction and management;

and project management, including customer requirement gathering.

Idea Integration (11/97 - 11/01)

Managing Director (8/00 - 11/01)

Responsible for a 30 person regional software consulting business that

generated 3-4 million in annual revenue.

Managed all facets of the consulting business including: annual budgeting,

sales, P&L management, and operations.

Responsible for recruiting, employee retention, training, performance

reviews, and salary compensation plans.

Oversaw all aspects of the software delivery cycle from opportunity

proposal through to delivery on many different platforms.

Solutions Director (3/99 - 8/00) and Project Manager (11/97 - 3/99)

Each project followed a structured, full life-cycle waterfall/spiral

development methodology.

Responsible for gathering initial high level requirements, preparing and

presenting solution proposals to customers, detailing out functional

specification, leading the development and testing of the solutions,

assisting in the rollout of products/systems, and transferring the system

knowledge to the client.

Responsible for initial project assessments including risk analysis as well

as cost benefit analysis; both of which were used to determine value

justifications for each project.

Responsible for creating original project estimates/schedules and tracking

actual costs/schedules against the estimates.

Worked with many different levels of the client's organization including

executives, managers, IT staff, and business personnel.

Managed many multi-phased projects.

Responsible for change management throughout the projects and controlling

change by managing end-user expectations.

Created responses to proposals (RFPs) as well as presenting the proposed

solution for a variety of technology areas.

Built and coordinated project teams, ensuring that the correct people were

in place for each step of the project as well as coordinating interfaces

with external entities.

Responsible for a variety of technology solutions including:

Knowledge management systems Reservations systems

Portals Medical information tracking system

Manufacturing control in both web and client-server

applications platforms

Metretek Inc. (4/88 - 11/97)

Manager Software Development (11/95 - 11/97): Responsible for the

development of a new generation software system and for the ongoing

maintenance of large-scale legacy software systems. These systems

were used for remotely monitoring natural gas consumption via voice

grade telephone line, producing billing reports, monitoring remote

unit faults, and nominating and balancing gas consumption. I was also

responsible for creating, maintaining, and monitoring the budget and

actual costs of projects within the department; creating initial

schedules and monitoring project scheduling performance; and

supervising approximately 30 developers and testers within that


Group Leader (9/93-11/95): Lead a 5-person team through the initial

design of a new generation Natural Gas Monitoring system. This

included analyzing user requirements, producing high level design

documents, developing new coding specifications, generating GUI

standards, creating prototypes of the GUI, and creating prototypes of

the database to be tested for timing constraints. I was personally

responsible for the overall system architecture and design of the new

generation system. This was a Windows NT/95 client-server based

system, designed using an object-oriented methodology.

Programmer Analyst (4/88-9/93): Responsible for the design and

development of a DOS and Windows 3.x based real-time data collection

system that operated on both a single PC and as a workstation in a

Novell LAN.



Emphasis in Software Engineering. Thesis on Object-based data

structures for an on-line Authoring System.

MA - West Virginia University 1986

Emphasis in statistics

BSBA - West Virginia University 1984

Technical Knowledge:



OO System Design & Implementation Visual C++/C

Communication protocol design & ASP

development COM/DCOM using MTS and MS Message

Web and client/server system Queue

development SQL Server

Relational database design and Lotus Notes

development DB2/400

Project Management Visual Basic

System Design Pascal

QA design and implementation PL/1

System delivery on-time, with-in MS Project

budget and meeting expectation.


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