Mike Hsu
***** ******* ******, *****, **. ***** USA
909-***-**** Home 909-***-**** Cell
abmq00@r.postjobfree.com
Executive Summary
Results-driven management professional with more than 15 years of
successful experience in building efficient and cost-effective operations
team. Broad-based general management and P&L management of all corporate
operating, supply-chain management, logistics, inventory, manufacturing,
quality assurance and human resource management functions. Consistently
successful in identifying a cost-effective opportunities to drive revenue
and profit growth.
Career Achievements
Trained operations managers to use statistical process control for better
understanding of production line performance.
Developed and implemented processes control to produce products and expand
factory production capacity by 40%.
Hired and trained supply-chain manager to perform supply-chain management
functions and reduced annual operating expense 30%. Developed a cohesive,
customer-oriented team.
Employed statistical methods to measure and maintain quality objectively.
Designed and implemented quality assurance procedurein-house and across to
all contract manufacturers and reduce production waste by 40%.
Spearheaded global ISO 9001, 14000 and GMP certification in an organization
with over 3,000/25,000 employees.
Qualification Highlights
Working knowledge of ISO9001, ISO14000, GMP, Six Sigma, Lean Manufacturing
and Balanced Scorecard. Fully computer literate, including Windows OS, MS
Office Suite, OpenOffice Suite, Adobe Design Suite CS4, Quark Express 7,
Oracle ERP, Manhattan Associates WMS, JD Edwards, Linux, SolidWorks and
Internet applications.
Ability to quickly and easily learn new software and hardware.
Fluent in English and Chinese ( Mandarin, Taiwanese ).
Professional Background
Director of Manufacturing Operations 2006 to 2009
Horizon Hobby/Losi Inc. Ontario, California
Oversee overall Manufacturing Operations. Responsibility include Offshore
and Domestic Contract Manufacturing Liaison and Vendor MFG Process Control,
Manufacturing sector budget forecast and control, Liaison Design Team with
Contract Manufacturers, Quality Assurance Procedure and Standards
Management, Supply Chain forecast and control Management, overall Employee
Benefit and Payroll Administration, Cash Disbursement to Domestic and
Offshore Business Partners, Financial Management with HH Corporate
Controller and Corporate CFO to Monitor and Control Cash Flow, A/P, A/R,
Bank Loan, Reconciliation, and Space Rental Agreement, Liaison with
Corporate Auditors from varies Business Units to Conduct Quarterly Audit
with All Business Partners.
Hired and trained supply-chain manager to perform supply-chain management
functions and reduced annual operating expense by 30%. Developed a
cohesive, customer-oriented team. Increased manufacturing capability 40% by
developing contract manufacturers and contracted downstream factories.
Increased order fill rate from 35% to 96% in 8 months by developed and
implemented supply-chain management metrics and efficient production
management.
Travel quarterly to China and Taiwan where the offshore vendors are
located. The areas are Taipei, Taichung, HsinChu, and Tainan in Taiwan,
and Shanghai, JieJiang, JiangSu, Fujien, GuangDong in China. Each trip
range from 2 weeks to 4 weeks and 90% time stayed in China GuangDong
Province.
Vice President of Operations 2005 to 2006
Intercon Merchandising Source, Inc. Whittier,
California
Intercon was a Fashion Cosmetics, Gift Baskets, Home Deco and Fashion
Accessories Manufacturing and Distribution Company in Whittier, California.
Since the divorce, the owner, Teresa Tseng, had difficulties in properly
operate the company. The General Manger, Andrew Yu, hired me to team up
with him to try to turn the company around.
My responsibilities are Overall company Operations Management, Vendor
Relation Management, Procedure setup and enforcement, Bank Loan
Negotiation, P&L Management, Product Development Guidance and Merchandising
Strategic Planning.
Vice President of Operations 2000 to 2004
Markwins International, Inc. City of Industry,
California
Markwins is a global leading Fashion Cosmetics, Beauty Supplies, Gift
Baskets and Fashion Accessories Manufacturer and Distributor. The targeted
customers aged from 6 years old and up. I was hired originated as MIS
Manager of Markwins and managed corporate I.T. development. Since June
2000, joined Operations sector and successfully leased, set-up, and managed
USA 2nd warehouse ( 280 thousand SQFT ) for peak season manufacturing and
distribution turn-around needs. Promoted to V.P. Operations of Prestige
Division in January 2001. Through effective marketing and operations
management increased the division $12 million in sales and 95% on-time
delivery within the first 2 years. Hired several managers in the US/Taiwan
and sent to varies plants in China to overseeing plant daily operations,
financial management, quality assurance, supply-chain management and
creative design liaison. Final decision maker and operations supervisor for
Prestige Division operations procedures and overseeing US, International
and China daily operations within all aspects of MFG, Forecasting, Supply-
Chain Management, Logistics and Product Development. Promoted to V.P.
Operations of Markwins during corporate re-organization at the end of 2003.
Successfully integrated all aspects of corporate standard operation
procedures, increased inventory accuracy to 98%. Intensively involved with
CEO and outside developers to acquire land, qualified contractors,
negotiated and signed varies property related contracts, supervised
construction to an integrated 2.2 million SQFT Markwins Business Park in
ShenZhen, China since late 2002. Introduced and implemented ISO and GMP
standards to both China plants and USA headquarters.
Experienced in both strategic planning and tactical management that led to
an increase in both profitability and customer satisfaction.
Experienced P&L management, Budget management that led to a cost reduction
and increased the compatibilities in the industry.
Overseeing China Company Owned Factories Overall Operations which includes
Financial Management, Payroll and Cash Disbursement, Daily Operations
Management, Human Resources Management, Product Development Liaison with
Marketing and Business Units, Government Officials Relationship, Financial
Institutes Relation, Down Stream Vendor Management, Budget Forecasting and
Control Management, Manufacturing Forecasting and Control Management,
Standard Operations Procedure Setting and Implementation, Quality
Assurance Implementation and Control Management.
Overseeing US and Europe Distribution Operations and responsible for all HR
and P&L in the Corporate Operations Sector.
Integrated technology into many different aspects that increased
production, product development and the efficiency of overall operations.
Experienced Project Manager with responsibilities for calculating costs and
production efficiencies to determine profitability for each product line.
Proactively pursued design changes that would better meet customer needs
and reduced the production overheads.
Set up Just-In-Time and Cross-Dock manufacturing and distribution systems
to increase the profitability of the company.
Implemented Oracle ERP with fully customization to increase the efficiency
of overall company operations.
Travel and stay extensively to GuangDong China every 6 weeks for a 4 to 6
weeks stay during the length of the employment.
International Operations Manager/IT Manager 1996 to 1999
Allied Holdings, Inc. Torrance, California
Originated as International Operations Manager with responsibilities to set
up global procurement channels especially between China and Japan. With
strong interest and abilities in Information Technology, successfully
migrated corporate systems from Novell to Windows NT and integrated
centralized data transmission between headquarters and 6 subsidiaries. Set
up retail outlet for the company.
Awarded Excellent Employee Of The Year in 1997.
Interacted daily with Tokyo based parent company, Arai Shoji Group, of
trade sourcing and negotiations from Asian countries.
Traveled 20% to Taiwan, Japan and China to establish and maintain customer-
vendor relationship.
Migrated Corporate systems to Windows NT.
Integrated T1 data and Voice-Over-IP transmission and Mac-Windows solutions
to increase efficiency of the overall operations.
Webmaster of 4 corporate and subsidiaries websites.
Managed bakery franchise outlet for the company.
Director of Marketing and Operations 1991 to 1996
Golden State Import and Export, Inc. Pomona,
California
Traveled 80% of the time worldwide to project partners and end-users sites
for technology liaison meetings and contract negotiations.
Stayed extensively in all Provinces of China for Government Municipal and
Industrial development Projects.
Provided multi-faced manufacturing technology and equipment to various
China Government and Private Group Industrial Turn-Key Projects from
feasibility study to implementation.
Provided Municipal Water, Waste Water and Waste treatment technology and
equipment to various China Municipal Government Environment Protection Turn-
Key Projects from feasibility study to implementation.
Assisted End-Users ( Our Clients ) in Obtaining and Negotiating with Banks
and other Financial Institutes to fund the projects.
Teamed Up with China Central and Local Government Officials to provide
policies and project development consultant assistances.
Managed company Project Managers to proficiently negotiate and signed
project contracts.
Managed company engineering department in designing process flow and
equipment for the project end-users and contract partners.
Provided Germany QA standards and SOP to the project end-users.
Director of Marketing and Operations 1/93 - 1/96
Project & Engineering Department Manager 1/92 - 12/92
Project Manager 6/91 - 12/91
Assistant Sales Manager 1989 to 1991
IEL Cargo System, Inc. Los Angeles, California
Import & export marine freight and domestic logistics market development.
Education
BA, Civil Engineering 1980
CHUNG-YUAN UNIVERSITY Chung-Li City of Taiwan
Licenses
Microsoft MCSE and MCP+I since 1999
Oracle 11-i Multiple Course Completion Certificates
Training
Accomplished a twelve-week Basic Marketing Training Course at Delaware
University Correspondence Continuing Education Program. - April, 1984
Accomplished a 3-month computer application-training course at Alhambra
Adult Continuing Education Program with Outstanding Achievement Award. -
September, 1984
Accomplished two 3-month Marketing & Sales Essential Principle and Business
Management Training Courses at Alhambra Adult Education Program. - May,
1985
Volunteer
Volunteer of TzuChi Foundation USA since 1996 and Commissioner of TzuChi
Foundation since 2007.