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Manager Project

Chino, California, 91710, United States
May 27, 2010

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Mike Hsu

***** ******* ******, *****, **. ***** USA

(909) ***-**** Home (909) ***-**** Cell

Executive Summary

Results-driven management professional with more than 15 years of

successful experience in building efficient and cost-effective operations

team. Broad-based general management and P&L management of all corporate

operating, supply-chain management, logistics, inventory, manufacturing,

quality assurance and human resource management functions. Consistently

successful in identifying a cost-effective opportunities to drive revenue

and profit growth.

Career Achievements

Trained operations managers to use statistical process control for better

understanding of production line performance.

Developed and implemented processes control to produce products and expand

factory production capacity by 40%.

Hired and trained supply-chain manager to perform supply-chain management

functions and reduced annual operating expense 30%. Developed a cohesive,

customer-oriented team.

Employed statistical methods to measure and maintain quality objectively.

Designed and implemented quality assurance procedurein-house and across to

all contract manufacturers and reduce production waste by 40%.

Spearheaded global ISO 9001, 14000 and GMP certification in an organization

with over 3,000/25,000 employees.

Qualification Highlights

Working knowledge of ISO9001, ISO14000, GMP, Six Sigma, Lean Manufacturing

and Balanced Scorecard. Fully computer literate, including Windows OS, MS

Office Suite, OpenOffice Suite, Adobe Design Suite CS4, Quark Express 7,

Oracle ERP, Manhattan Associates WMS, JD Edwards, Linux, SolidWorks and

Internet applications.

Ability to quickly and easily learn new software and hardware.

Fluent in English and Chinese ( Mandarin, Taiwanese ).

Professional Background

Director of Manufacturing Operations 2006 to 2009

Horizon Hobby/Losi Inc. Ontario, California

Oversee overall Manufacturing Operations. Responsibility include Offshore

and Domestic Contract Manufacturing Liaison and Vendor MFG Process Control,

Manufacturing sector budget forecast and control, Liaison Design Team with

Contract Manufacturers, Quality Assurance Procedure and Standards

Management, Supply Chain forecast and control Management, overall Employee

Benefit and Payroll Administration, Cash Disbursement to Domestic and

Offshore Business Partners, Financial Management with HH Corporate

Controller and Corporate CFO to Monitor and Control Cash Flow, A/P, A/R,

Bank Loan, Reconciliation, and Space Rental Agreement, Liaison with

Corporate Auditors from varies Business Units to Conduct Quarterly Audit

with All Business Partners.

Hired and trained supply-chain manager to perform supply-chain management

functions and reduced annual operating expense by 30%. Developed a

cohesive, customer-oriented team. Increased manufacturing capability 40% by

developing contract manufacturers and contracted downstream factories.

Increased order fill rate from 35% to 96% in 8 months by developed and

implemented supply-chain management metrics and efficient production


Travel quarterly to China and Taiwan where the offshore vendors are

located. The areas are Taipei, Taichung, HsinChu, and Tainan in Taiwan,

and Shanghai, JieJiang, JiangSu, Fujien, GuangDong in China. Each trip

range from 2 weeks to 4 weeks and 90% time stayed in China GuangDong


Vice President of Operations 2005 to 2006

Intercon Merchandising Source, Inc. Whittier,


Intercon was a Fashion Cosmetics, Gift Baskets, Home Deco and Fashion

Accessories Manufacturing and Distribution Company in Whittier, California.

Since the divorce, the owner, Teresa Tseng, had difficulties in properly

operate the company. The General Manger, Andrew Yu, hired me to team up

with him to try to turn the company around.

My responsibilities are Overall company Operations Management, Vendor

Relation Management, Procedure setup and enforcement, Bank Loan

Negotiation, P&L Management, Product Development Guidance and Merchandising

Strategic Planning.

Vice President of Operations 2000 to 2004

Markwins International, Inc. City of Industry,


Markwins is a global leading Fashion Cosmetics, Beauty Supplies, Gift

Baskets and Fashion Accessories Manufacturer and Distributor. The targeted

customers aged from 6 years old and up. I was hired originated as MIS

Manager of Markwins and managed corporate I.T. development. Since June

2000, joined Operations sector and successfully leased, set-up, and managed

USA 2nd warehouse ( 280 thousand SQFT ) for peak season manufacturing and

distribution turn-around needs. Promoted to V.P. Operations of Prestige

Division in January 2001. Through effective marketing and operations

management increased the division $12 million in sales and 95% on-time

delivery within the first 2 years. Hired several managers in the US/Taiwan

and sent to varies plants in China to overseeing plant daily operations,

financial management, quality assurance, supply-chain management and

creative design liaison. Final decision maker and operations supervisor for

Prestige Division operations procedures and overseeing US, International

and China daily operations within all aspects of MFG, Forecasting, Supply-

Chain Management, Logistics and Product Development. Promoted to V.P.

Operations of Markwins during corporate re-organization at the end of 2003.

Successfully integrated all aspects of corporate standard operation

procedures, increased inventory accuracy to 98%. Intensively involved with

CEO and outside developers to acquire land, qualified contractors,

negotiated and signed varies property related contracts, supervised

construction to an integrated 2.2 million SQFT Markwins Business Park in

ShenZhen, China since late 2002. Introduced and implemented ISO and GMP

standards to both China plants and USA headquarters.

Experienced in both strategic planning and tactical management that led to

an increase in both profitability and customer satisfaction.

Experienced P&L management, Budget management that led to a cost reduction

and increased the compatibilities in the industry.

Overseeing China Company Owned Factories Overall Operations which includes

Financial Management, Payroll and Cash Disbursement, Daily Operations

Management, Human Resources Management, Product Development Liaison with

Marketing and Business Units, Government Officials Relationship, Financial

Institutes Relation, Down Stream Vendor Management, Budget Forecasting and

Control Management, Manufacturing Forecasting and Control Management,

Standard Operations Procedure Setting and Implementation, Quality

Assurance Implementation and Control Management.

Overseeing US and Europe Distribution Operations and responsible for all HR

and P&L in the Corporate Operations Sector.

Integrated technology into many different aspects that increased

production, product development and the efficiency of overall operations.

Experienced Project Manager with responsibilities for calculating costs and

production efficiencies to determine profitability for each product line.

Proactively pursued design changes that would better meet customer needs

and reduced the production overheads.

Set up Just-In-Time and Cross-Dock manufacturing and distribution systems

to increase the profitability of the company.

Implemented Oracle ERP with fully customization to increase the efficiency

of overall company operations.

Travel and stay extensively to GuangDong China every 6 weeks for a 4 to 6

weeks stay during the length of the employment.

International Operations Manager/IT Manager 1996 to 1999

Allied Holdings, Inc. Torrance, California

Originated as International Operations Manager with responsibilities to set

up global procurement channels especially between China and Japan. With

strong interest and abilities in Information Technology, successfully

migrated corporate systems from Novell to Windows NT and integrated

centralized data transmission between headquarters and 6 subsidiaries. Set

up retail outlet for the company.

Awarded Excellent Employee Of The Year in 1997.

Interacted daily with Tokyo based parent company, Arai Shoji Group, of

trade sourcing and negotiations from Asian countries.

Traveled 20% to Taiwan, Japan and China to establish and maintain customer-

vendor relationship.

Migrated Corporate systems to Windows NT.

Integrated T1 data and Voice-Over-IP transmission and Mac-Windows solutions

to increase efficiency of the overall operations.

Webmaster of 4 corporate and subsidiaries websites.

Managed bakery franchise outlet for the company.

Director of Marketing and Operations 1991 to 1996

Golden State Import and Export, Inc. Pomona,


Traveled 80% of the time worldwide to project partners and end-users sites

for technology liaison meetings and contract negotiations.

Stayed extensively in all Provinces of China for Government Municipal and

Industrial development Projects.

Provided multi-faced manufacturing technology and equipment to various

China Government and Private Group Industrial Turn-Key Projects from

feasibility study to implementation.

Provided Municipal Water, Waste Water and Waste treatment technology and

equipment to various China Municipal Government Environment Protection Turn-

Key Projects from feasibility study to implementation.

Assisted End-Users ( Our Clients ) in Obtaining and Negotiating with Banks

and other Financial Institutes to fund the projects.

Teamed Up with China Central and Local Government Officials to provide

policies and project development consultant assistances.

Managed company Project Managers to proficiently negotiate and signed

project contracts.

Managed company engineering department in designing process flow and

equipment for the project end-users and contract partners.

Provided Germany QA standards and SOP to the project end-users.

Director of Marketing and Operations 1/93 - 1/96

Project & Engineering Department Manager 1/92 - 12/92

Project Manager 6/91 - 12/91

Assistant Sales Manager 1989 to 1991

IEL Cargo System, Inc. Los Angeles, California

Import & export marine freight and domestic logistics market development.


BA, Civil Engineering 1980



Microsoft MCSE and MCP+I since 1999

Oracle 11-i Multiple Course Completion Certificates


Accomplished a twelve-week Basic Marketing Training Course at Delaware

University Correspondence Continuing Education Program. - April, 1984

Accomplished a 3-month computer application-training course at Alhambra

Adult Continuing Education Program with Outstanding Achievement Award. -

September, 1984

Accomplished two 3-month Marketing & Sales Essential Principle and Business

Management Training Courses at Alhambra Adult Education Program. - May,



Volunteer of TzuChi Foundation USA since 1996 and Commissioner of TzuChi

Foundation since 2007.

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