Quality Assurance Manager

SAMMY O. JOHNSON

**** ******* **. ( Fayetteville, NC 28306

h. 910-***-****

c. 910-***-****

*************@*****.***

Highly accomplished professional with demonstrated achievements and

impressive leadership in the management of complex and technical

troubleshooting, diagnosis, and repair of civilian automotive and

military equipment. Solid quality control/assurance experience with

the ability to ascertain and analyze needs, forecast goals, streamline

operations, and envision new concepts. Excellent communication and

interpersonal skills serve as the foundation to effectively network,

collaborate, negotiate, and maintain positive partnerships.

Recognized as a dependable leader with an empowering and participatory

management style that breeds accountability, teamwork, and continuous

improvement.

Visionary who synthesizes facts, events, and concepts to develop

realistic and long-range plans on a timely and cost-effective basis.

Exceptionally well organized with track record that demonstrates self-

motivation, creativity, and initiative to achieve both personal and

corporate objectives.

Specialized ability to standardize, simplify, and stabilize operations

and business processes.

Operational Streamlining ( Process Improvement ( Quality Assurance (

Six Sigma

Project Management ( OSHA ( Safety ( Regulations ( Quality Control (

Lean

Training/Development ( Program Management ( Cost Reduction ( ISO

9001

Operations Management ( Assembly Automation ( Startup Ops ( Audit

PROFESSIONAL EXPERIENCE

LEAR SIEGLER SERVICES, INC.

2000-Present

PMO Maintenance Manager, 2008-Present

Analyze and communicate strategic and QC/QA information per requests

from the Quality Assurance Manager. Develop process improvements

for the review, analysis, corrective action, and team based

revisions to new and existing procedures. Monitor and assess

documentation, key performance indicators, and performance

process/programs at all sites. Present training on all areas of

quality and maintenance management system. Ensure proper procedures

are established and adhere to and proper utilization of assets to

attain maximum production and efficiency. Monitor budgeting,

reconciliations and recoverable items. Coach and manage an LSI

Maintenance Team accountable for quality management functions.

Generated $30K monthly cost savings by introducing an Inventory

Control Program.

Championed program from 24% un-billable rate to less that 1% rate by

performing 100% audit on process paperwork.

Production Control Manager, 2007-2008

Led daily operations of Production Control with a workforce of ten

tasked with production of 180 vehicles per month. Identified,

researched, and analyzed trends/concerns for potential delays.

Analyzed and reviewed crucial quality assurance information.

Conducted quality process management including review, analysis,

corrective action, and team based revisions to new and existing

procedures. Applied Lead Six Sigma methodologies to effectively

maintain complete and accurate documentation.

Achieved clear and concise historical records on each vehicle by

monitoring and sustaining inventory levels, approval, and proper

invoicing.

SAMMY O. JOHNSON

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Quality Assurance Supervisor, 2006-2007

Oversaw inspection team to ensure thorough knowledge of the ECOD

process, equipment faults were identified, proper use of

publications, and accurate records were maintained. Facilitated

training on AR 750-1, DA PAM 750-8, QA-1 and QA-2. Communicated

report findings and conducted performance evaluations on staff.

Guided inspection activity in the prioritization of work

assignments.

Consistently achieved Work Acceptance Performance Standards were in

accordance with IAW the Statement of Work (SOW), TM, and PMCS.

Attained quality standards by performing in progress and final

inspection of maintenance performed.

Light Wheel Mechanic, 2004-2006

Directed maintenance and service logistics of military vehicles to

achieve regulatory standards. Executed all QA/QC procedures

encompassing in-processing of vehicles, technical/quality

inspections, and appropriate documentation. Served in absence of

Foreman including direct oversight of staff activities. Assessed

and approved work orders, performed final inspections, and recorded

maintenance deficiencies and repairs.

Ensured compliance with safety standards and government regulations

by inspecting and evaluating workplace setting, equipment, and

practices.

SATURN OF FAYETTEVILLE

1999-2004

Foremen/Trainer

Performed routine troubleshooting and repair of all automotive

systems. Served as shop QA/QC Inspector accountable for ensuring a

high standard of quality. Collaborated with Technicians on proper

work processes, safety and quality initiatives. Designed and

introduced service menus, reports, and shop SOP.

CAPITAL IMPORTS

1997-1999

Foreman

Managed daily operations for a high-volume, high-end automotive

shop. Interfaced with customers to communicate vehicle problems and

assistance in repair requirements. Coordinated work orders and

accurate labor estimates. Assisted technicians in ensuring safety

and proper work habits, training and troubleshooting. Supervised

mechanical teams and performed work load analysis.

SCHRADER VALVE

1994-1997

Lead Machinist

Oversaw setup, layout, and production of all machining operations.

Researched, identified and repaired machine tools and problems in

accordance with QC/QA policies and blue print specifications.

Communicated to executive management on progress and related shop

requirements.

Ensured operational compliance and proper usage of machines by

effectively managing activities, processes, and workflow between

customer and machinists.

EDUCATION

Bachelor of Science-Business Management

CAREER DEVELOPMENT

ISO 9001:2000 Internal Auditor

Six Sigma Green Belt

Project Management

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