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Sales Customer Service

Stockton, California, 95212, United States
May 26, 2010

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Alyssa Petrino

**** ******* ***

Stockton, Ca ***12

Phone: 209-***-**** Email:

Sales Professional

Highly motivated, top-producing professional with a

verifiable record in establishing account base and

continuing to achieve sales goals through a

creative-selling approach. Knowledgeable with a proven

ability to provide clinical information on market

breakthroughs to all types of medical professionals.


. Organizing, planning, and managing time and territory

for optimum results.

. Excelled at delivering a strong clinical message and

in closings.

. Impressive sales analysis and reporting skills.

. Building a solid business plan and implemented

strategic tactics that achieve desired results.

. Team-oriented, collaborating with counterparts to

share information for maximizing relationships and

business growth opportunities.


November 2007- Present Johnson and

Johnson Modesto, CA

Medical Sales Representative

Continuing top performing sales results.

Sales results for 2008: moved territory from bottom 20%

of the company to top 10%, territory then ranked 2nd of

18 in region from 11th out of 18 in region.

Sales results for 2009: top in 10% of company 41 of

496, 7th of 47 in region.

Nominated as Rookie of the Year for 2008.

District Representative of the Year in 2009.

Successfully cultivated ongoing account relationship

with physicians, staff, and pharmacists.

Skilled on calling on many different specialties,

including, Orthopedics, Urology, Pulmonary, ENT,

Allergy, hospitalists, Emergency Room and


Developed influential physician advocates for product

lines, including doctors from largest and most

influential practices in the territory.

Established new ways of interpreting data which

ultimately lead to increase in territory share.

Penetrated competitive accounts and stayed informed of

competitive products and activities.

Trained district on data source and how to create

reports to better understand and move business.

February 2007-November 2007 Farmers and

Merchants Bank Lodi, CA

Financial Services Representative

Praised by superiors for delivering excellence in all

areas of operation, and used an energetic attitude to

help start new programs.

Initiated action plans to help jump start a brand new

branch's total performance and gain a higher bank wide


Strategic planning that helped bring in a half million

dollars in booked loans in less than six months.

Part of the team that helped establish a new bank

online account opening process through the development

on innovative ideas and overall product knowledge.

Excelled in client relations and was able to outperform

branch standards in customer service scores.

March 2006-February 2007 Bank of the West

Stockton, CA

Financial Services Consultant

First month on the job led a region wide sales campaign

with businesses, our branch leading in dollars book.

Ranked in the top 5% for sales in the region.

Cultivated a customer driven sales environment using

person-to-person and business-to-business sales process

to generate new business and retain high value


Began and maintained a loan volume of at least two

applications a week.

Help to generate business that led the branch to be

over 400% of sales goals.

Exceeded all sales goals by at least 200%.

Developed skills in over the phone sales tactics and

outbound call strategies.

September 2003-January 2006 Abercrombie & Fitch

Sacramento, CA

Women's Sales Manager

Completed a management training program and was quickly

promoted based on sales skills and managing approach.

Performed daily managing and recruiting duties.

Top recruiter in Northern California.

Exceeded volume and profitability goals through a high

energy, sales and coaching plan.

Responsible for a staff of more than 125, as well as a

managerial staff.

Responsible for a 100% increase in store volume and

overall sales.

Developed associates to move greater amounts of

merchandise though personal responsibility, clearly

defined goals and ongoing coaching.


2003-2005 University of California Davis

Davis, CA

? Received a Bachelors of Science in Animal Science and


Related Course work


? Advanced Chemistry, Biological Sciences and Genetic


? Business & Agricultural Accounting

? Advanced Managerial Economic Courses

? Financial Accounting

? Extensive Studies in the Animal Sciences

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