Sales Customer Service

June *, ****

Re: Director, Continuous Improvement

Dear Madam / Sir:

I saw your posting at ResumeBook360.com and I wanted to present my r sum

for consideration.

Developing and leading the execution of strategies and initiatives that

drive business development, operational improvements, revenues enhancement,

and mitigation of risk have been the hallmarks of my career. With an MBA

and more than 15 years experience in manufacturing, operations, and

business development initiatives, I believe that I'm uniquely qualified for

this position.

I'm accustomed to cooperative and consensus driven engagement processes

among customers/clients, management, and employees to effectively address

and develop solutions to meet their needs. Other key accomplishments that

will qualify me as a strong candidate are:

. Business & Finance Acumen and operations leadership among multi-site

and multi-territory businesses units, with successful experience with

business development initiatives

. P&L Accountability managing $87M operating budget, including budgeting,

inventory management, cost reduction/containment, capital management,

ROI and finance

. Operations Excellence & Project Management with effective

prioritization and management, lean leadership, benchmarking, process

improvement, metric development, and pioneering new business processes

and operating models

. Employees and Team Development including recruiting, managing employees

and driving accountabilities (21 direct, >250 indirect), and

establishing standards & metrics via Lean methodologies for continuous

improvement

With experiences that span a diverse set of functional roles ranging from

regulatory affairs, safety, quality, operations, engineering, business

management, and corporate administration, I have accumulated a track-record

of success through the introduction of fresh concepts and customer focused

outcomes. I'm a leader who possesses the experience, capability, and

judgment for taking a business to the next level of success while resolving

the deficiencies that impede the ability for growth.

I've attached my r sum for a more in-depth review, which is supported by

stellar professional references. I'm confident my experience and

achievements will be an exceptional fit for this position. Thank you for

your time and consideration, and I welcome the opportunity to interview and

to learn more about the opportunity.

Sincerely

Andrew Williams

Andrew Williams

2 Sunset Drive, Troy, MO 63379 ( mobile: 970-***-**** (

abmptj@r.postjobfree.com

Director, Operations Excellence

Business Process Improvement . Management . Operational Controls

Business leader accomplished in the execution of strategies and

initiatives. Experienced in general management, operations, and business

development that include financial accountability, capital management,

business reorganization, product development and launch, regulatory/QA

processes, and process improvement projects. Experience gained through

multiple disciplines with Fortune 100 companies and entrepreneurial

ownership.

Technical, analytical and independent thinker who searches for fresh

concepts and creative solutions. Possesses a strong drive that embraces

opportunities. Challenge is the fuel that inspires. Competitive and

valued-based leadership that is focused on shaping the environment by

overcoming opposition to achieve results. Highly successful experiences

involving consulting services, operations, logistics/distribution, and

manufacturing disciplines with a focus on sales growth and operational

excellence.

Strategic Planning ( Business Development ( Business Management ( Business

Reengineering

Budget & Capital Management ( Operational Excellence ( Project Management

Lean Concepts Modeling ( Process Improvement ( Product Design/Development (

Quality Assurance

Selected Achievements

Business Development & Management

Distributors qualified and agreements executed to secure 80% top line sales

growth.

Directed regional business operations encompassing $87M annual sales.

Grew consulting business by 64%, achieve profitability for 5 consecutive

years before divestiture.

DIRECTED BUSINESS TURNAROUND, GREW SALES BY 300%, RESOLVED REGULATORY

ISSUES, AND PREVENTED MARKET EXIT.

Process Improvement

Acquired $5M in high margin sales, redesigned pharmaceutical preparation

process, awarded patents.

Identified and led teams in >$2.0M cost reduction initiatives annually via

products and logistics.

Developed lean improvements in product finishing to reduce processing times

by more than 75%.

Developed software tools for monitoring cost reduction performance.

Project Management

Planned and managed capital spending for $200M multi-market business.

Created and implemented new facility and equipment designs. Patents awarded

for design & use.

Led teams in deployment processes for new software, including resolution

management of hardware and software bugs, software updates, and version

releases.

Led $20M outsourcing delivery service to improve customer service and

reduce operating cost.

Acquisitions / Divestitures

Business analyst for the evaluation and acquisition of a nationwide

healthcare enterprise.

Structured asset purchase agreement, negotiated and settled the acquisition

of privately held company.

Divested consulting business into seven separate entities, all of which are

operational after 15 years.

Team member for business development and due diligence assessments for

potential acquisitions.

Regulatory and Quality Assurance

Corporate liaison for regulatory affairs with government agencies; domestic

and internationally.

Created auditing programs for regulatory compliance and quality assurance.

Created tools to objectively assess operational and safety related risks.

Initiated modernization of operating and training procedures.

Andrew Williams ~ Page 2 ~ abmptj@r.postjobfree.com

Leadership Experience

Consultant, St Louis, MO (May 2009 - Nov 2009)

An independent project to evaluate and pursue the acquisition of a

healthcare network.

Consultant

The business plan was developed and focused to identify market

opportunities, growth prospects, business reengineering, cost reductions,

market opportunities, and 5-year financial proforma. Project included

identifying, soliciting, presenting and evaluating capital venture and

equity partnership support as well as legal structuring of the new

company. Pledge capital obtained, however, acquisition awarded to

another enterprise.

Kamtz Companies, Loveland, CO (May 2007 - Feb 2009)

European custom cabinetry manufacturer for very high-end residential and

commercial projects.

President

Structured asset purchase agreement, negotiated, and settled the

acquisition of the private company. Strategic planning and sales

development with local contractors. Created agreements for retail outlets

and distribution centers. Led manufacturing operations and cost reduction

projects.

Results included organic sales growth rate of 25% as the company gained a

regional presence, new distributor agreements secured for 80% incremental

top line sales growth, and named to Northern Colorado's Mercury 100 list

for fastest growing privately held company. Led lean manufacturing

concepts, Kaizen events, and continuous improvements.

Tyco Healthcare, St. Louis, MO (Jun 2000 - Apr 2007)

Formerly Mallinckrodt, Inc. and now known as Covidien, a $10 billion

global healthcare products leader dedicated to innovation and long-term

growth.

National Pharmacy Operations Manager, St. Louis, MO (May 2002 - Apr 2007)

Regional Operations Manager, West Region, Denver, CO (Jun 2000 - May

2002)

Group Champion for OpEx programs and business unit manager with P&L

responsibility. Identify and implement strategic direction-setting

initiatives for product sales growth and operating cost reductions.

Addressed operating methods, lean methodologies, capital investments, new

technology, and new facility designs. Planned and managed all capital

investments for operations. Technical and business leadership provided to

37 nationwide operations and their $200M P&L.

Results included benchmarking operations and assessing marketing

opportunities for growth, leading and supporting market development

initiatives, sales planning processes, new product evaluations and

identification and implementation of cost control measures through the

development of system metrics. Led development of a staffing model

software tool with metrics, headcount reorganization, development of new

computer system with Lean and JIT process flow capability, $20M

outsourcing delivery service to improve customer service and reduce

operating cost, and redesign drug preparation process (patents awarded)

to overcome preparation and regulatory challenges, and secured $5M/yr in

new margin.

Other Work Experiences - Director of Regulatory Affairs, Director of

Business Unit for Regulatory Affairs Consulting and Educational Programs,

and Pharmacy Manager

Education

SAINT LOUIS UNIVERSITY

UNIVERSITY OF MISSOURI - COLUMBIA

Masters, International Business B.S.,

Radiologic Sciences, B.S., Agriculture

Professional Training

LEAN EXECUTIVE LEADERSHIP, UNIVERSITY OF KENTUCKY - CENTER FOR

MANUFACTURING

PROJECT MANAGEMENT, KEPNER-TRAGEO, CINCINNATI, OH

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