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PROJECT MANAGER - Managing Projects with Quality and Profitability
Highly productive project manager -- accomplished at managing processes and
developing customer relationships. Extensive background in providing an end-
product that is efficient and cost effective to the customer while
maintaining or exceeding company guidelines. Proven track record of
successfully managing multiple projects simultaneously. Adept at
organizing, coordinating, and time management. Career accomplishments of
increasing revenues, reducing costs, managing production contractors, and
accurate financial management and reporting.
Key Achievements
. Increased Revenues
o Improved customer relationships through communication, weekly
conference calls and meeting schedules - thereby, adding
millions to the bottom line at Cisco Systems.
o Exceeded cost margins by 1-3% by instituting project tracking of
all projects eliminating errors.
o Startup of contractor sales and recapturing revenue from
delinquent contractors at Englewood Electric adding $300k the
first year.
o Successful bid of $10M international project in support of sale at
Siemens.
. Reduced Costs
o Created bill of materials generator that populated from software.
o Reduced QC time by 25% after initial startup.
o Management and tracking all invoices to prevent double billing.
. Managed Production Contractors
o Management of a minimum of two contractors per project.
o Coordination of data and product between contractor and customer.
o Quality control review of contractor work.
o Maintained International Organization for Standardization (ISO)
database.
. Financial Management and Reporting:
o Managed invoicing of all projects.
o Created spreadsheet to itemize billing for all customers.
o Coordinated with finance department.
o Maintained 30-35% margins.
o Completed quarterly & year-end reporting.
o Provided quarterly forecasting.
PROFESSIONAL EXPERIENCE
Cisco Systems, Inc. - Scientific Atlanta, Atlanta, GA 1994 - 2009
Project Manager - Systems Engineer
Provided project management of system design projects ranging in size from
$1K to $1M -- overseeing contract production designers in domestic and
South America markets.
. Secured future business from a concerned customer by improving the
relationship through identifying and solving discrepancies and completing
the project ahead of schedule which resulted in adding approximately $80
million to the bottom line.
. Completed management of 200+ projects while adhering to schedules. In
most cases, the customer also purchased the equipment which added
millions of dollars to the bottom line.
. Maintained an Access database to satisfy International Organization for
Standardization standards and reconcile invoices. This was done to
satisfy a yearly internal and external audit.
. Managed design contractors on all assigned projects from the initial
design, through the quality process, to the set-up, and reconciliation of
all invoices.
. Protected $1 million per year via the Quality Control Process which
prevented re-design charges.
. Created Bill of Materials and interpreted and implemented design criteria
for each project.
. Managed all financial aspects (i.e., contractor invoices, revenue
billing, and maintaining cost margins through project tracking for all
department projects while coordinating with finance department).
PROFESSIONAL EXPERIENCE - (continued)
Englewood Electric, Athens, GA 1992 -
1994
Sales Engineer
Leading role in providing sales and service to contractors in the
electrical construction industry.
. Interpreted specifications and plans to render complete quotations of
electrical projects.
. Managed delinquent accounts to bring them current and to provide a better
relationship which resulted in increasing new sales (i.e., secured 200K
project as a result).
billows electric, Philadelphia, PA
1989 - 1991
Sales Engineer
Generated quotation estimates and analyzed from specifications and plans in
coordination with sales to win construction electrical projects ranging
from $500 to $100K.
. Packaged all company and vendor products into the project as required by
plans and specifications to render a complete quotation.
Siemens energy and automation, Philadelphia, PA 1982 -
1989
Sales Engineer
Quoted and packaged projects for electrical contractors and distributors
and processed orders through manufacturing.
. Supported sales and customers which resulted in increasing revenues by
10%.
. Coordinated with account managers and created sales responses and
improved customer satisfaction.
TECHNICAL SKILLS
Microsoft Excel Microsoft Word AutoCad Microstation Lode Data
MS Project
EDUCATION
Business Administration, Glassboro State College, NJ
Computer Training, RCA Technical Institute, Cherry Hill, NJ
Cisco Training, Broadband Architecture, Networks/Products