Sales Manager

ANA P. SILVA - Dande

EDUCATION

Rivier College, Nashua, NH

Bachelor's Degree in Business Administration- Accounting, September 2006

TECHNICAL SUMMARY

MS Word, MS Excel, MS Access, MS PowerPoint, Visio, CostPoint and Great

Plains, JAVA, Oracle 7.x/8i, MS-Access, MS-SQL Server, SQL

EMPLOYMENT HISTORY

August 2008 - Present

BURST MEDIA, Burlington, MA

(A publicly traded online media and technology company founded in 1995,

that provides products and services for web publishers that help them

attract and meet the needs of advertisers. Today Burst works with more than

5,700 web sites across two company-owned networks, internationally and

domestically)

Staff Accountant / Payroll Administrator

. Participate in monthly, quarterly, and yearly closing process, which

includes financial statement reconciliations and posting journal

entries to the general ledger.

. Act as primary contact for journal entry posting errors, validating

cost centers, and processing cost center changes.

. Prepare monthly account reconciliations including inter-company,

prepaid expense, and commission accruals.

. Prepare recurring and miscellaneous journal entries as needed.

. Assist Controller with Corporate Tax Inquires, Workers Compensations

and Audits.

. Assist Collection Manager with analyzing accounts receivables for root

cause and provide solution to issue and recovery.

. Process customer billing for the completed advertising campaigns on

the database system. (Verification and reconciliation between the

information contained on the client signed insertion order, the

internally generated work order, and the database system.)

. Process the entire company payroll, including multi-state on a semi-

monthly basis.

. Maintain working knowledge of current federal and state tax

regulations

. Work closely with the Human Resources Director to ensure that any

benefits deductions, PTO accruals and adherence to company policy and

procedures are processed timely and accurately on each payroll file.

. Reviews the Yearly W-2 processing including maintaining year to date

adjustments effecting reporting requirements. Audits data for W-2Cs

and issuance of requested W-2Cs and Audits annual payroll reports,

wage verifications.

. Performs wage calculations and prorating of special payments.

. Ensure that all deductions and adjustments for garnishments, and

workers compensation, overpayments, underpayments, etc. are processed

on time and accurately.

. Develop and maintain positive relationships across groups according to

various projects.

April 2004 - August 2008

FIDELITY INVESTMENTS, Merrimack, NH

Senior Financial Operations Analyst

. Providing guidance and clarity within broadly defined policies and

practices in selecting methods, techniques and evaluation of criteria

to achieve desired results for the Health & Welfare Benefits Group.

. Acted as an advocate and first point of contact for Operations team

members in the Bangalore, India headquarters office.

. Managed databases, analyzed data and create reports. Acted as the

subject matter expert in processing and analyzing outbound files and

mentored the team in this area.

. Contributing to project planning, control and status reporting

functions for assignments, including setting cost, schedule and

performance targets.

. Validate extracted payroll and enrollment information to build payroll

deduction file to be transferred to client.

. Work with project teams, system teams and client to develop solutions

to payroll related issues.

. Ongoing support to specific payroll clients for manual updates, client

requested changes and Annual Enrollments

. Perform data analysis and reporting along with creating standard

payroll databases to improve efficiency and quality of output files.

. Weekly client team meetings, communication updates/issues to Project

Managers.

. Test and verify changes in various client specific projects working

along side with the project team.

. Produce clear, concise requirements documentation to contribute to

Agile stories.

. Supporting Participant Service Representative by investigating and

resolving complex participant problems related to Heath and Welfare

Benefits. Interacting with both the participant and client regarding

questions, problems or escalated issues

ANA P. SILVA - Dande

Page 2

March 2002 - April 2004

MORRISON, MAHONEY, & MILLER, LLP, Boston, MA

Client Billing Specialist

. Invoiced clients on a monthly scheduled basis, account reconciliation

. Analysis of accounts receivable and resolving past due balances

. Yearly preparation and analysis of Attorneys Profit & Loss Statements

. Worked closely with Managing Partners in recovering over two million

dollars.

June 2000 - December 2001

METCALF & EDDY, INC, Wakefield, MA

Billing Administration

. Provide financial reports to Project Engineers, regular review and

reconciliation of accounts receivable, retention, and unbilled sales

balances for accuracy and for month end closing review.

. Analyzed historical billed time and expense per government contract to

ensure contractual compliance.

. Created excel spreadsheets with complex formulas based on contractual

billing requirements such as Time and Material, Fixed Price Billing,

Lump Sum Compensation, and Cost Plus Billings.

. Monitor contract compliances.

January 1997 - 1999

SENSITECH, INC., Beverly, MA

Client Services - Program Manager

. Responsible for preparing daily revenue analysis and daily reported

sales numbers to Sales Vice President

. Managed and update monthly sales and sale forecasts spreadsheets.

. Worked with Sales Reps to support monitoring programs and implement

new programs

. Gave input and report monthly forecast in conjunction with Direct

Sales Rep

. Ensure that new and existing programs are properly implemented

. Monthly calls to existing accounts to check inventory, expand business

opportunities, for orders and for returns of used monitors for

recycling

. Coordinated sales meetings and functions.

. Effectively trained the inside sales force on SAMS (Sensitech Asset

Management Systems) software

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