Customer Service Rep

Sheniqua Swain

**** ***** **** **

Pinson, AL ***26

205-***-****

E-mail:*************@*****.***

My objective is to pursue a career in a company with advancement

opportunities and to utilize my skills and years of training, to perform

the basic job requirements.

Summary of Qualifications

. The ability to work with and maintain relations with staff and

clientele on all levels.

. Detail oriented with strong organization and documentation skills.

. Excellent 10 key and data entry experience.

Computer Skills/Certifications

Operating systems: Windows 95, 98, 2000, XP, excel, PowerPoint

Education: University of Phoenix 2009- present Miles College 2002-2004

Jackson-Olin 1998-2002

Professional Experience

American Family Care

March 2007-August 2009

Front Office Receptionist

. Medical Records

. Registration of Patients

. Collecting of Co-Payments

. Keying in Insurance Information

. Switchboard

. Drug Screens

. Assist in drawing medicines for patients

. Some ICD-9 Coding

. Filing

. All Front Office Duties

T.J Maxx

Jan.2004-Sept.2006

Cashier/Customer Service Rep. Birmingham, Al

. Responsible for greeting customers

. Answer incoming calls and questions from customers and staff.

. Provide in house switchboard support.

. Insured all cash and credit transactions were accurate.

Bruno's

Oct. 2003-Nov. 2004

Cashier/Customer Service Rep. Birmingham, AL

. Interacted with customers and personnel.

. Insured all cash and credit transactions were accurate.

. Provide in house switchboard support.

B.E.A.T. (Bethel Ensley Action Task)

Feb. 2002-Apr.2003

. Interacted with various clients on difficult levels.

. Responsible for filing and faxing HUD.

. Provide in- house switchboard support

Contact this candidate