Dawn M. Campbell
*** *. ****** **. ******, IL ***43
630-***-**** ( abmp5i@r.postjobfree.com
CORE COMPETENCIES
. Ability to Multi-Task Effectively
. Superb Written & Verbal Communication Skills
. Organized, Efficient & Resourceful
. Detail-Oriented
. Willing to travel
COMPUTER EXPERIENCE
Proficient in; Excel; Word; Photoshop; AS400; Quark; PowerPoint; Lotus
Notes; Outlook; and Bellhawk; with a working knowledge of Illustrator;
InDesign; and Access
PROFESSIONAL EXPERIENCE
LAKE SHORE SALES ASSOCIATES, ELMHURST, IL
2009-2010
National Account Manager
Helped with transitioning customers from World Pacific to Lake Shore
Sales. Worked very closely with the President being his go-to person;
assisted President with over 20 domestic accounts, 10 international
accounts and 2 overseas factories; handled travel arrangements and
expenses for the President; attended trade shows and meetings with
clients.
WORLD PACIFIC, WESTMONT, IL
2002-2009
Jr. Account Manager - Marketing and Sales Department
Provided excellent account management service to over 4 major accounts and
more than 20 minor; communicated daily with overseas vendors in China
regarding production, pricing, and status of orders; coordinated client
orders with vendors from placement to shipping and delivery; kept track of
inventory; communicated with Quality Control the proper specs for each
product and accurately completed customer spec sheets; attended trade show
events and traveled to clients to generate new sales; tracked sales of
test merchandise and analyzed to determine success; entertained clients to
ensure a personal relationship to cultivate a strong working partnership;
created promotional items depending on clients needs, which included
designing samples of jewelry, postcards, and flyers with use of Photoshop;
ran reports from vendor websites; updated inventory on vendor websites;
handled stock and overstock inventory levels; invoiced customer PO's,
entered customer PO's, credited memo's and invoices; handled special order
requests and repairs; in charge of finding cheapest pricing for office
products such as cameras, photography, and printing; ordered sample line
supplies and some office supplies; came up with ways to sell the dead
inventory which often lead to cold calling independent jewelers; had
complete control of projects from start to finish; dealt with customer
complaints and delivery issues; helped with production team as needed.
2002-2004
Marketing Assistant - Marketing and Sales Department
Assisted Account Executives with daily account management which included
updating customer program files, keeping track of expenses and managing
the product vault; coordinated organization of customers open order
reports; took pictures of products and used them to create proposals for
clients; answered client calls and emails and responded appropriately in a
timely manner.
STUDENT EMPLOYMENT/PAYROLL, EDWARDSVILLE, IL
1999-2001
Administrative Assistant
Maintained the student employment website; contacted companies to
originate new contacts for off-campus employment for students; performed
general office duties which included answering phones and filing.
INTERNSHIP
WVRV FM 101.1 THE RIVER, ST. LOUIS, MO
2000-2001
Web/Promotions/Marketing Intern
Assist the Marketing Department of a busy radio station with tasks
including, updating multiple websites daily, research and attending
promotional events.
EDUCATION
SOUTHERN ILLINOIS UNIVERSITY
Bachelor of Science in Mass Communications with emphasis in Advertising -
December 2001
References Available Upon Request