Production Supervisor/Production Worker

Moa Hurford

** ******* ******, ***** *******, Queensland

Home: ** **** **** ? Mobile: +61-415**-****

Email: *****@*******.***

Loyal, trusted Production Supervisor with ten years experience leading

the night shift for an international manufacturing operation

Skilled in building teams and bringing out the best in people

Strengths in QA, scheduling and responding to operational

difficulties

Confidence and strong leadership; able to gain respect of

workers through consistent, positive support

Profile & Objective

Experienced shift leader with demonstrated ability to manage, coordinate

and monitor teams of up to fifty staff to ensure optimum performance:

. Results and quality focused, with a positive approach, and an eye for

detail

. Capable of leading, working independently or as a willing and

supportive team member

. Strong organisational and time management abilities, able to

prioritise and manage multiple responsibilities and tasks, work under

pressure and meet deadlines

. Able to quickly learn and understand systems and process information

Seeking a challenging role involved with people, such as in training,

customer service or QA

Career Summary

Shift Supervisor / Assistant Table Head 2002 -

2012

Hella New Zealand

Production Worker 1999 -

2002

Hella New Zealand

Production Worker 1996 -

1999

Taylors Drycleaning, New Zealand

Machinery Operator / Administrator 1994 -

1996

Yazaki, Western Samoa

Responsibilities & Achievements

Shift Supervisor / Assistant Table Head - Hella New Zealand

Hella New Zealand designs and manufactures automotive lighting

products that use the latest LED technology. Part of the Hella Asia

Pacific Group, Hella NZ supplies automotive manufacturers and

commercial transport fleets all over the world, with over 80% of its

output for export.

Responsible for a team of up to ten regular staff, plus casual workers

as required, on the night shift. Supervised assembly of LED lamps,

including soldering, assembly, gluing, testing, packaging, dispatch

and documentation.

Also acted as the Table Head responsible for all production on the

night shift when the regular manager was away. In the last twelve

months, this typically was two weeks per month. Oversaw

Responsibilities & Achievements continued

10-15 staff involved in moulding and assembly across a range of

product lines.

. Despite many offers of advancement from Hella, remained on the night

shift for ten years to fulfill family commitments

. Achieved all targets for quality and quantity, with many shifts

passing with zero errors, and a long run error rate of less than 5 in

10,000 for the team. Picked up errors early by keeping close watch on

individual parts and people

. Persuaded staff to become multi-skilled in the different functions on

the production line. With high staff turnover and absenteeism on the

night shift, this meant maximum flexibility at reconfiguring teams at

short notice

. Trained new staff and helped them integrate into the team. Motivated

staff through praise and constructive advice on production techniques

. Also encouraged staff to learn new ways to complete tasks and pass on

their learning so that the team achieved better throughput and quality

. Developed a tone and style to deal with the interpersonal issues of

the staff in the team (often low skilled women) with empathy and

support, whilst keeping enough distance as a superior. Built strong

teams through open communication

. Identified multiple opportunities to improve workflow and production

processes to increase quality and throughput

. Worked originally at Hella in various production operator roles before

being promoted

"Moa has a very positive attitude. You can depend on her to ensure

priorities are completed on target and that customer expectations

are met. Safety is her priority, followed by quality. She is clear

with her staff about what she expects from them, and has gained

their respect with her approach. In all, she is a very good leader

who can adapt to any circumstance."

Joan Ah-wa, Table Head, Hella NZ

Production Worker - Taylors Drycleaning, New Zealand

Taylors was a large commercial laundry and drycleaning operation in

Auckland.

Responsible for incoming and outgoing goods, particularly rail

sorting, run allocation and docket tracking.

Machinery Operator / Administrator - Yazaki, Western Samoa

Yazaki, a Japanese company, is the world's largest producer of wiring

harnesses. It owns a factory in Western Samoa that produces its wire.

Operated the tensile testing machine in the Quality Assurance

department. Also worked as an administrator and filing clerk.

Professional Development

Team Leader Programme - Getting work Employers & Manufacturers 2012

done Assoc.

Fist Aid - Stage Two recertification St John 2012

Handling Difficult People Manukau Institute of 2011

Technology

Team Leader Programme - Facilitating Employers & Manufacturers 2011

your team Assoc.

Introduction to Supervision Employers & Manufacturers 2010

Assoc.

AED Usage St John 2008

Professional Assets

. Experience in all aspects of production and operations - factory

floor, packaging, scheduling, warehousing

. Able to work around problems in production such as staff shortages,

machine failures and job overload

. Expertise in dealing with difficult staff and those with personal

problems

. Adept at hands-on team leadership

. Effective administrator able to make changes and improve systems

. Skilled in Microsoft Word and Excel, data entry and production system

documentation

. Staff recruitment, training and mentoring

. In-depth knowledge of health and safety

. Full drivers licence

Other

Nationality NZ citizen (right to live and work in Australia)

:

Interests: Family, outdoors, running

Community: Supporting local kindergarten

Volunteer supporter for the Auckland Christmas parade for

last five years

Volunteer and participant in major charity run for last

seven years

References: Available on request

Contact this candidate