Project Manager Management
Resume:
Teresa L. Frost, CPA CMA PMP
Salt Lake City, UT 84101
abmot3@r.postjobfree.com
KEY SKILLS AND STRENGTHS
Financial & Administrative Business Process Re- Communication and Public
Systems Engineering Speaking
System and Process design Project Management Staff Development and
Training
Cross-functional integration Leadership Superior analytical skills
PROFESSIONAL EXPERIENCE
Nordstrom, Inc. - Seattle, WA
2005 to 2009
Director, Financial Shared Services (FSS)- Direct 150 employees and
contractors to deliver FSS services for Nordstrom, a fashion specialty
retailer, including domestic and international payables and receivables,
vendor allowance and compliance programs, master data management,
disbursements, cosmetic rebate and corporate card programs, and
financial system support.
* Business process owner/project sponsor for several corporate level
technology projects. Built outstanding project support team
including seasoned project managers to support forty financial
applications (Oracle and legacy). Collaborated with Information
Technology teams to select and successfully implement Nordstrom's
first application service provider (.asp) solutions.
* Manage vendor relationship for 5,000 and 17,000 active merchandise
vendors, pay-to and order-from, respectively. Process ~1 M
merchandise invoices annually with 96% transmitted via EDI and an 84%
system match rate. Developed approach to ensure compliance with UCC
regulations for vendor "chargeback" program. Participated along with
other internal supply chain organizations to host annual Nordstrom
Compliance Conference.
* Established key performance indicators (KPI) and quality standards
for non-merchandise payables functions, resulting in same day turn
for invoice receipt and processing. Process ~0.5 M invoices annually
for 15,000 active non-merchandise suppliers. Analyzed and eliminated
several activities resulting in reduction of payables month-end close
by three days.
Amgen, Inc. - Thousand Oaks, CA
2003 to 2005
Senior Manager, Accounting Operations - Provided senior management and
leadership for the disbursement functions at Amgen, the world's largest
biotechnology company, including the management of business systems,
processes, and requirements for all projects related to these functions.
Managed 100 employees and contractors in payroll and accounts payable,
including nine managers and supervisors.
* Business process owner/Project Manager for several corporate level
process improvement projects, including accounts payable automation,
purchasing card, procure-to-pay acquisition integration, and time and
attendance feasibility study, requiring building cross-functional
teams consisting of resources from information systems, human
resources, procurement, treasury, tax, and internal audit.
* Led a team from design to launch in 90 days, implemented an imaging
and workflow application to centralize the receipt and routing of
supplier invoices for electronic approval. Resulted in improving aged
payables from 24% to 79% (current), and from 69% to 97% (less than 60
days past due), while doubling the number of vouchers processed from
24,000 to 50,000 per month. Conducted end user training and
management briefings for ~2500 employees at all domestic sites.
* Functional project manager on Sarbanes-Oxley remediation projects for
sales rebate and check disbursement processes, requiring extensive
coordination with multiple functions, applications and information
systems support groups. Identified internal control weaknesses and
worked cross-functionally to leverage standard processes, procedures
and applications.
Cell Therapeutics, Inc. (CTI) - Seattle, WA
1997 to 2002
Director, Finance and Accounting - Directed all finance, accounting,
tax and materials management organizations, including all regulatory
financial reporting for publicly held biopharmaceutical company with
multiple entities, (SEC reporting 10K, 10-Q).
* Exercised product controllership over the biotechnology company's
research, development, and commercialization projects, as well as
designing and implementing the company's annual budget process.
* Planned, designed and implemented integrated company-wide management
information and reporting processes, including software selection,
conversion, and training.
* Project manager for HRIS upgrade, travel expense and general ledger
migration and data cleanup projects.
* Managed shareholder relations programs, including Employee Stock
Option Plan (ESOP) and Employee Stock Purchase Plan (ESPP).
Battelle, Pacific Northwest National Laboratory (PNNL) - Richland, WA
1986 to 1997
Developmental Assignment - First candidate selected for development
position designed to enhance the business knowledge of identified
leaders within the ~5000 employee Research & Development Laboratory.
. Designed, implemented, and managed the Laboratory's integrated
business planning process. Led 20-member team of both functional
organizations (e.g. facilities, quality, and finance) and technical
business units to coordinate resource and management information
requirements.
* Manager, Travel Accounting - Reorganized 20-member, $20 million
travel accounting work group to focus on customer needs while
maintaining an adequate system of internal control. Reduced
outstanding travel receivables by 22%, eliminated 4000 hours of
overtime, and decreased delinquent expense reports from 1000+ to 184
in six months.
* Business Administration Manager - Provided business and financial
support to Environmental Management business unit (EMO) during its
start-up and subsequent growth phases. Developed and implemented
financial policies, procedures, and business systems, and project
administration and finance groups. Successfully managed proposal
pricing function resulting in growth from $160k in sales to $60
million two years later.
* Controller - Performed all controllership functions for Geosafe
Corporation, an environmental remediation firm, and a wholly owned
subsidiary of Battelle Memorial Institute. Managed the corporate
insurance program, cash management activities, payroll and employee
benefits program, and human resource policies and procedures.
Prepared the corporation's financial statements, tax returns, and
annual budgets.
EDUCATION
BS, Accounting, Central Washington University, Tri-Cities, WA
LICENSES AND CERTIFICATES
Certified Public Accountant, State of Washington (Certificate No. 13792)
Certified Management Accountant (Certificate No. 13422)
Project Management Professional (Certificate No. 208374)
PROFESSIONAL AFFILIATIONS AND MEMBERSHIPS
Member, Institute of Management Accountants (IMA)
Member, Washington State Society of CPAs (WSCPA)
Member, American Institute of Certified Public Accountants (AICPA)
Member, International Accounts Payable Professionals (IAPP)
Member, Project Management Institute (PMI)
Member, National Association of Purchasing Card Professionals (NAPCP)
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