RICHARD W. BIAS
SAND SPRINGS, OK. 74063
Cell 918-***-****
Email ********@***.***
Objective: Challenging opportunity in Information Technology utilizing my
advanced knowledge of technology based information, management
of IT staffing, IT department operations, infrastructure,
strategic planning and problem resolution. In addition to my
technical expertise in project management, leading edge
technology, programming, telephony, communications and
operations.
Computer Skills:
Software: Windows 7, Windows XP, Windows 2000, Windows
CE, Windows Server 2003 SBS, Microsoft Office
2003 & 2007 (Word, Excel, Access, PowerPoint),
Microsoft Outlook, Microsoft Project 2003,
Microsoft SQL Server 2005, Citrix, Great
Plains, Sophos Antivirus, Norton Antivirus,
McAfee Antivirus, Veritas Backup Software,
Roadnet, N-Central, Autotask, Point of Sale,
TCP/IP, Internet Protocols, Lan/WAN concepts
and Ethernet Technology
Hardware: IBM iSeries AS/400, Personal Computers,
Switches, Hubs, Sonic Wall Firewall, Cisco
Routers, Web ramp Internet Services, Seagate
Backup drive, Personal Handheld Devices, RFID
Experience:
July 2008 to Touchstar Solutions
January 2009 Tulsa, Oklahoma
A provider of end-to-end mobile computing and automation
solutions for the petroleum and field service industries.
The overall system architecture design includes mobility,
middleware and enterprise applications.
PROJECT MANAGER
( Responsible for managing the aspects of a 24x7x365
project.
( Monitor project performance ensuring project goals and
objectives are met.
( Responsible for product knowledge transfer of solution to
customer end users.
( Coordinate project communications, scheduling and
logistics.
( Monitor timeline and resources.
( Manage identification, tracking and disposition of change
requests and other
project issues.
( Monitor project costs and related reporting.
( Review and approval of project milestones and
deliverables.
( Responsible for hardware and software setup,
configuration, education.
( Coordinate troubleshooting, escalation, resolution of all
hardware and software
issues.
July 2007 to Personal Computer Services
July 2008 Tulsa, Oklahoma
A privately owned company providing a total solution for
hardware and software to businesses in Northeastern
Oklahoma since 1986.
PROJECT MANAGER
( Managed all phases of startup for a Managed Service
software package and Job
Scheduling software package.
( Responsible for setting and managing timelines,
expectations, training, customer
install and remote support.
( Reviewed, updated and reported performance, generated and
coordinated test
plans.
( Managed design, configuration, testing and implementation
of an online Internet
Ordering System for a large multi-state warehouse
distribution company.
SYSTEMS ANALYST
( Provide consulting for hardware and software system
upgrades, problem
analysis, implementation and maintenance.
( Responsible for computer hardware and software
configuration, installation,
troubleshooting, resolution and on call end user support
.
Experience:
April 1998 to Jarboe Sales Company
June 2007 Tulsa, Oklahoma
Privately owned 40 year wholesaler of Wine and Spirits
Company with approximately 1300 on-premise and off-premise
customers.
IT DIRECTOR
( Responsible for daily operations, applications,
performance, updates, strategic
planning, IT budgeting and IT staffing for a
distribution company utilizing an
IBM iSeries AS/400 and multiple Microsoft Servers.
( Managed installation, configuration, maintenance and
troubleshooting of
Windows based software programs.
( Created several project plans, tracked project tasks,
managed multiple projects,
ensured projects completed on time and budget.
( Defined and organized detailed user and system
requirements, disaster recovery
planning, end user training and review performance of IT
systems.
( Developed and implemented IT policies and procedures.
( Oversee the contract and maintenance of third party
vendors.
Primary accomplishments include:
( The design, configuration, testing and
implementation of Windows
Server 2003 real time Internet Order System.
( Initiated and created a wireless inventory tracking
system
( Developed and implemented a hand held order taking
scanning system.
( Administered the re-design of a remote order entry
system.
( Implementation of direct bill eCommerce payment
system.
( Designed and tested disaster recovery plan
April 1997 to Key Temporary Personnel
April 1998 MIS Administrator
October 1993 The Thomas Companies
To April 1997 Data Processing Manager
January 1996 to TULSA COMMUNITY COLLEGE
1999 AS/400 Instructor
February 1991 BAMA PIE, LTD.
to August 1993 Computer Operator
Education Bryan Institute
Tulsa, Oklahoma
Nine-month intensive hands-on program through which
students program in RPGIII/COBOL and learn
various software applications.
( Received Certificate in September 1990
( Class Valedictorian (3.9/4.0 GPA)
( Perfect Attendance Award
Tulsa Community College
Tulsa, Oklahoma
Complete Advanced RPG/400 programming course in Fall1993
with
4.0 GPA.
Completed Introduction to Microsoft Project 2003 through
online classroom in July 2007.
Completed Project Management Fundamentals through online
classroom in July 2007.