Manager Quality Assurance

Jeffrey L. Baker

**** ********* ****** * Cuyahoga Falls, Ohio 44221

330-***-**** * abmopy@r.postjobfree.com

Restaurant Management

Professional Profile

Driven, results-oriented, and energetic professional

with 19 years of experience in Restaurant

Management, offering exceptional teamwork spirit

and a positive attitude.

Experienced in managing within budget guidelines,

maintaining an effective flow of inventory, and

developing a strong team attitude among employees.

Proven skills in setting and achieving goals, supplying

above-average training skills, and adding to the

bottom-dollar profit margin by improving services,

reducing waste, and increasing efficiency.

Work well with all types of personalities; able to

provide hiring and termination duties effectively and

professionally. Conscientious, customer-service

oriented, and highly focused, with strong follow-

through skills and effective time management abilities.

Loyal, possess strong common sense with a keen

sense of humor, and committed to a job well done.

Food Service Management 19 Years of

Experience

Related Skills

•Food and Labor Cost Control

•Purchasing and Inventory Management

•Guest Relations and Satisfaction

•Food Safety Certified

•Schedule Management

•Quality Assurance and Control

•Cash Handling/Deposits

•Sanitation

•Policies and Procedures Implementation

•Staff training

•POS Knowledge

History of Employment

Stir Crazy Restaurant Lyndhurst, Ohio

2007-2010

Front-of-the-House Manager

•Supervise staff of 35 employees

•Accountable for all ordering, inventory and costing

•Consistently achieved lowest labor cost while

maintaining one of the top customer service

scores in company

•Thorough knowledge and accountability for all areas

of P&L

Bahama Breeze Orange Village, Ohio

2002-2006

Managing Executive Chef

•Hire, train, schedule and supervise a kitchen staff of

60

•Conduct performance evaluations, motivate staff,

and provide opportunities for advancement

•Set standards for food and kitchen operations.

Passing all county health code inspections as

well as corporate quality assurance inspections

•Consistently hit both Food and Labor costs at or

below corporate budget

•Played integral part in hitting return on investment at

150% of budget

Cooker Bar and Grill Cuyahoga Falls,

Ohio 1996-2002

Kitchen Manager/Regional Kitchen Manager

•Oversaw 7 restaurants, ensuring all hit or exceeded

budgeted cost controls

•Enhanced food preparation efficiency by providing

comprehensive staff training

•Oversaw the training and developement of all

managers in the kitchen

Cantina del Rio Rochester, New

York 1991-1996

Corporate Trainer/Kitchen Manager

•Created, developed and implemented all operational

systems and procedures

•Instrumental in opening of new restaurants, including

menu development

•Responsible for prep and line supervision and staff

training

Education

1977-1980 Mentor High

School Mentor, Ohio

1980-1986 Lakeland

Community College Kirtland, Ohio

1986-1990 Kent State

University Kent, Ohio

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