Customer Service Manager
Resume:
Heather Murphy
Glenshaw, PA 15116
abmomz@r.postjobfree.com
Objective: To secure a fulltime position within a company that could best utilizes my skills and determination
Education: Bidwell Training Center, Inc. Pittsburgh, PA
Associate Degree in Specialized Technology 2008 - 2009
Chemical Laboratory Technician Program
Shaler Area High School Pittsburgh, PA
Diploma 2004
Skills:
Strong oral communications Certification in CPR, AED, and
skills including ability to listen to and interact First Aid
with a diverse group of people Ability to work under a strict time schedule
Great customer service skills Works well independently and works well with others
Profound ability to respond to Experience with pH meters and analytical balance
varied requests and perform several duties at the
Keeping proper Laboratory notebook for legal purpose
same time
Deposited cathode on prototype
Team player with effective communication skills
devices
Profound ability performs secretarial and clerical
Prepared cover glass for
duties with speed and accuracy without
devices
immediate and constant supervision.
Operated the encapsulation
robot
Proficient in Microsoft Word,
Excel & Power Point
Experience: Plextronics, Inc. Pittsburgh, PA
Chemical Laboratory Technician/Externship 8/09 – 10/09
Assisted chemist in synthesis and isolation of monomer and
polymer products gained experience in running, monitoring,
purification of patented and proprietary commercialized
products. Maintained lab notebook under guidelines from
legal department
Wal-Mart Gibsonia, PA
Sales Associate/Manager 11/05 - Present
Assists customers in soft lines, garden center, health
and beauty, and jewelry departments. Stocks merchandise.
Monitors fitting rooms.
Ken's Wings & Six Packs
Manager
Responsible for four employees on a daily basis. Conducted 5/04 - 6/05
new employee orientation training. Responsible for company’s finances
during my schedule worked hours.
Volunteer Experience:
Science Center. Demonstrated chemistry experiments of using household 10/08
products during National Engineers Week at the Carnegie Science Center
Assisted children in making chromatography butterflies 2/09
during National Chemistry Week at the Carnegie Science Center
Affiliation: Western Pennsylvania Technical Affiliate Group- WPTAG
Awards: Outstanding Student Award 10/09
Employee of the Month - Wal-Mart 8/08
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