KAREN W. McHUGH

**** ****** ****, ******, ** ****6 + 216-***-**** + abmolg@r.postjobfree.com

Manager, Human Resources

Results oriented Human Resources Professional with a proven record of

guiding companies through substantial cultural change. Certified Human

Resources leader with over 17 years of diverse and progressively increasing

responsibility in Human Resources Management and Training & Development.

Track record of establishing credibility and reputation of integrity and

trust earned though open communication, honesty, accountability, and hard

work.

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Areas of Expertise

Policy Development + Organizational Design and Development +

Labor/Negotiation Skills

Multi-Site Management + Strategic Planning and Problem Solving + Change

Management

Employee Relations + Benefits Administration + Recruitment and Talent

Management

Succession Planning + Regulatory Compliance + Environmental Health and

Safety + Community Relations

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Professional Experience

Human Resources

Responsible for full range of key HR functions including: Management of all

hourly and salaried recruitment, interviewing, hiring, and disciplines;

administration of all benefit programs, performance evaluations,

organizational policies, incentive programs, HRIS system and payroll;

compliance programs including AAP, WC, FLSA, FMLA and EHS functions and

all labor relations including disciplines, grievances, supplemental

agreements, arbitrations, and partnering with management to facilitate

ultimate conflict resolution.

Key Contributions

. Managed full range of HR functions and responsibilities for Cleveland-

based manufacturing facilities while navigating tremendous cultural

change through acquisition.

. Partnered with Senior Staff to create and implement talent management

strategy, recruiting A Players, and developing employees to their

potential with a focus on succession planning.

. Enhanced communication structure by partnering with plant manager to

communicate with associates monthly, weekly and daily during process

walks contributing to reduced turnover from 18% to 11% and improved

morale measured in fewer grievances (20%) and attendance tracking.

. Successfully created and blended organizational rules/policies, job

descriptions, and handbooks in startup HR department(s), meeting T&B

and government compliance.

. Tracked and analyzed attendance data, presenting findings and

solutions to management and union to bring about change in attendance

policy; reduced absenteeism from 5% to 2%, improving productivity by

7% through decreased overtime, better utilization, and fewer personnel

moves.

. Reduced incident rates from 2.8 to 1.3 over two year period (industry

average 4.3) through heightened safety awareness including Safety Team

creation, sling and ladder inspections, incident investigation

program, weekly tool box talks, and daily process walks highlighting

recordables and lost time.

. Drove compliance through Human Resource policies and procedures for

QS/ISO9000, Safety Program and MSDS Management.

. Coordinated plant closings and outsourcing of product lines without

interruptions to the business through planned strategy, negotiations,

communication, and services to exiting employees.

. Managed workforce through creative redeployment of labor to non-

aligned work initiatives and employment of flexible work schedules.

Karen W. McHugh, Page Two

216-***-****

Training & Development

Managed 1200 employee, 14 facility organization-wide training function

utilizing both internal subject matter experts and external consultants to

achieve training objectives. Accountable for management of SAP software

system utilizing documentation output for Sarbanes-Oxley compliance for

role security; development and roll out of course catalog and training

calendar of training offerings; and training for alcohol and random drug

testing program utilizing EAP at corporate and two large manufacturing

locations covering 300 personnel.

Key Contributions

. Designed and implemented structured OJT programs for eight HDPE and

PVC manufacturing facilities through collaborative effort to expedite

learning curve and enhance awareness of existing personnel; resulted

in 18% reduction in scrap, reduced downtime, increased throughput, and

operational errors.

. Led career development through use of PDI 360 feedback, assisting in

establishing and monitoring goals and timelines.

. Communicated required and recommended programs for all levels of

management and individual contributors based on core competencies of

organization.

. Successfully deployed SAP training via state-of-the-art software and

web conferencing for major upgrade and subsequent new functionality,

impacting 800 employees and several thousand transactions.

. Provided wellness training to corporate office on a monthly basis

using EAP to educate workers on variety of wellness topics that

impacted healthcare costs through an informed workforce.

WORK HISTORY

Lamson & Sessions/Thomas & Betts, Beachwood, OH

2001 -- 2010

Manager, Human Resources; Corporate Manager, Training & Development

XLO Group, Cleveland, OH

1998 - 2001

Assistant Human Resources Manager/Training Manager

Flexalloy Inc., Streetsboro, OH

1993 - 1998

Corporate Employee Relations/Training Manager

EDUCATION

Bachelor of Science, Business and Marketing

Bowling Green State University, Bowling Green, Ohio

PROFESSIONAL CERTIFICATIONS

Professional Human Resources (PHR) certification, Human Resource

Certification Institute

PDI Certification - 360 Feedback

Zenger-Miller Facilitation Certification

DDI Facilitation Certification

COMMUNITY ACTIVITIES

Chair and Co-Chair Harvest for Hunger Campaign

Co-Chair United Way Campaign

Board of Directors, Open Arms Domestic Violence Shelter

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