Customer Service Management
Resume:
JAMES ALAN BEASLEY
Harriman, TN 37748
***********@*****.***
SUMMARY OF QUALIFICATIONS
. Five years of successful Project Management
. Over 25 years experience in management and supervision
. Successful experience in project management of new landscape
construction
. Experience negotiating and securing contracts
. Successful experience with working in large multi-faceted
organizations
. Entrusted with purchasing of all general supplies and capital
equipment
. Strong Customer Service skills
. Proven knowledge of Human Resource Policies and Procedures
. Utilize excellent business judgment and time management skills
. Relate well with people of all backgrounds and able to develop rapport
with people quickly
EXPERIENCE:
June '05-Nov. '09 CLAYTON STATE UNIVERSITY, Morrow, GA.
Assistant Director of Landscape Services
Project Management for new landscape construction
2 Responsible for 178 acre campus landscape maintenance
. Responsible for maintaining department records
. Responsible for communicating with campus community
regarding department goals and activities
3 Develop and maintain department budget
. Responsible for scheduling workload and resources
4 Manage day to day operation of department
5 Coordinate work of Grounds with other departments and
Faculty
7 Interview and train new employees
8 Purchase and maintain equipment
. Maintain inventory of all department equipment and
supplies
Aug. '02 - June '05 CALLAWAY HIGH SCHOOL, LaGrange, GA
Horticulture Teacher/FFA Advisor
. General Horticulture
. Nursery Production & Management
. Landscape Design & Management
Serve on Tech Prep Site Team
Aug. '96 - Aug '02 KENDRICK HIGH SCHOOL, Columbus, GA
Horticulture Teacher/FFA Advisor
. Floriculture I & II
. Nursery Production & Management
. Floral Design & Management
. Landscape Design & Management
March '95 - March '96 GRADCO, INC., Birmingham, AL
Operations Manager
. Supervise daily operations for 7 maintenance crews;
28 people
. Client contact and Customer Service for approximately
150 high-end residential and commercial accounts
. Responsible for new client sales, estimates and bids
. Design and implementation of landscape enhancements
June '91 - March '95 CALLAWAY GARDENS RESORT INC.,
Pine Mountain, GA
Grounds Maintenance Manager
. Manage 3 maintenance crews; 15 people
. Interview new applicants and maintain personnel
records
. Request and justify capital expenses
. Manage $2,000,000 plus annual budget
. Design and maintain shrub and bedding plants
. Manage resort interiorscape
. Maintain irrigation system
EDUCATION: AUBURN UNIVERSITY, Auburn, AL
1991 - B.S. Degree in Ornamental Horticulture
Concentration in Landscape Design
GEORGIA STATE UNIVERSITY, Atlanta, GA
1999 - Teacher Certification
REFERENCES: Robert L. (Steve) Stephens
Vice President for External Relations
Clayton State University
Dr. Brian Haynes
Vice President for Student Affairs
Clayton State University
Dr. Brenda Findley
Associate Vice President for Administration and
Director of HR
North Georgia College & State University
Mason Barfield
Athletics Director
Clayton State University
Pete Peterson
Men's Soccer Coach
Clayton State University
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