Human Resources Management

Christine Grace, SPHR

**** ********** *****

Hoffman Estates, IL 60192

abmoj3@r.postjobfree.com

847-***-**** (cell) 847-***-**** (home)

Summary:

An energetic, results-oriented Human Resources professional with experience

in all facets of Human Resources Management including Labor/Employee

Relations, Talent Acquisition, Strategic Planning, Training and

Development, Collective Bargaining Agreements, Project Management, Change

Management, Policy Administration, Succession Planning, and Benefits

Administration.

Little City Foundation, Palatine, IL

2007 to Present

Human Resources Director

Directs and manages day-to-day Human Resources functions including

supervision of Training Division, Talent Acquisition, Labor Relations

Strategy and Compensation and Benefits Administration.

Responsible for a $475,000 department budget.

Provides Strategic Human Resources guidance and support to Senior

Leadership Team.

Creates policies and processes that reflect the goals and strategic

objectives of the organization.

. As Chief Negotiations Officer, eliminated $25,000 in legal fees and

effectively investigated and resolved Grievances.

. Administers Compensation policies that attract, retain and reward high-

caliber employees.

. Manages the Performance Appraisal Program to increase organizational

effectiveness and improve retention.

. Reviews data and metrics to diagnose and recommend improvements that

reduce turnover and improve performance.

. Managed an On-the-Job (OJT) Training Reimbursement Program generating

$400,000 of revenue from Dept. of Human Services for Fiscal Year 2010.

. Initiated RFP for Health Insurance that saved $27,000 in brokerage

fees and lowered premium costs by more than 7%.

. Designed and facilitated Management Training Programs and introduced E-

Learning curriculum.

. Implemented an Applicant Tracking System that reduced hiring cycle and

improved efficiency.

. Created HR process improvements and recommendations that lowered

spending costs, reduced department headcount and improved the

selection process.

Liberty Mutual Insurance Company, Schaumburg, IL 2005 -

2007

Principal HR Generalist - National Markets Division

Served as expert consultant to Senior Leadership relative to complex HR

issues including Performance Management, Talent Acquisition, Compensation,

and Harassment/Misconduct investigations for multiple offices.

. Improved employee effectiveness through coordination of management

training and employee development programs based on business needs

assessment.

. Developed staffing strategy for Claims, Sales, Actuarial and

Underwriting positions that reduced hiring costs by 35%.

. Created and managed a National Sales Trainee recruitment program for

positions in multiple offices.

. Received a "Spotlight on Success" Bravo Award for outstanding team

support.

. Conducted a Job Analysis and presented compensation/grade change

recommendations to Vice President of Underwriting that improved

retention and recruitment efforts.

Sears, Roebuck and Company, Hoffman Estates, IL

1998 - 2005

Human Resources Consultant, 2002 -

2005

Provided advice and resolution to Corporate Leadership and Field Management

relative to issues involving Harassment, Workplace Violence, Performance

Management, FMLA/ADA, Worker's Compensation and Change Management.

. Reduced the number of litigations through effective internal

investigation and resolution practices.

. Improved management effectiveness at Corporate and Full Line Stores

through effective coaching, policy interpretation and consistency in

addressing Human Resources issues.

Manager, Executive Recruitment, Sears Roebuck

1999-2002

Promoted to position that managed and developed creative, cost-effective

sourcing strategies for executive level and technical positions.

Developed full life cycle recruiting strategy and created and trained

managers on Behavioral Interview Guides and Evaluation Tools.

. Received Chairman's Team Award for serving on the E-Commerce Boot Camp

team that identified 140 high potential internal IT employees.

. Decreased hiring costs and agency fee usage by more than 75% and

increased diversity applicant pool.

. Led a Process Improvement Team that identified opportunities for cost-

improvement and process improvements.

Senior Technical Recruiter, Sears Roebuck

1998-1999

Computer Skills: Microsoft Word, Excel, Power Point, PeopleSoft, ADP,

Brass Ring and HRM Direct Applicant Tracking Systems.

Education:

Bachelor of Arts - Human Resources Development, Northeastern Illinois

University

Ongoing Development and Professional Affiliations:

SPHR Certification awarded 2006, and re-certified in 2009.

Union Contract Negotiations, University of Wisconsin, Milwaukee

Effective Contract Negotiations Seminar - Seyfarth and Shaw

Investigation Skills Training

Remains well versed in changes to employment and Dept. of Labor Laws and

state regulations.

Member - Society of Human Resources Management (SHRM) and Society of Human

Resource Professionals (SHRP)

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