Manager Management
Resume:
EDWARD W. MAYER, M.B.A.
Cincinnati, OH 45240
Direct Line: 513-***-**** abmog7@r.postjobfree.com Residence: 513-***-****
CREDIT & COLLECTIONS MANAGER
Successful Global Corporate Credit & Collections Manager with outstanding
experience in the high technology and professional services industries.
Uniquely capable of conducting rigorous financial analysis and accounting
assessments while building and maintaining strong relationships with
customers, employees, managers and sales representatives. Drives to
maximize revenue while minimizing risk. Acknowledged as a subject matter
expert with excellent analytical, decision making and communication skills.
A self-starter who welcomes process improvements and thorough process
documentation challenges. MBA and B.S. Business Administration degrees.
Took enough Math courses for a Minor. Excellent strengths in the following
areas:
AR Reporting Floor Planning / Inventory 3 Way Payment Agreements
Financing
Cash Forecasting Bankruptcy Reclamation Security Perfections
In-house Collection Proofs of Claim & Asset Sales Collateral Management
Agency
Third Party Management Promissory Notes AR Risk Reviews &
Analysis
Summary Billings Rebates Management Legal Agency
Coordination
Sarbanes Oxley 404 Oracle 11i ERP Creditors Committee
Chair
PROFESSIONAL EXPERIENCE
NCR CORPORATION, Dayton, OH 1987 - 2010
A $5.3 billion Fortune 446 provider of automated teller machines (ATMs),
retail point-of-sale (POS) workstations, self-service kiosks, self-check-
in/out systems and a portfolio of technology management services.
Manager: Credit Services, Collections & Customer Database
11/98 - 1/10
Develop and update global processes while overseeing credit approval of
$5.3 billion of orders annually. Ensure appropriate risk is taken while
growing revenue. Managed a staff of 20 including two team leaders.
. Daily cash reports and monthly AR/Collection Reporting (DSO, Aging, Loss
on AR).
. Structure deals to control risks while fulfilling customer's financing
needs
. Collect $60 million of Geographic Services invoices monthly. Process AR
Top 75 Collections Report.
. Protected profits while growing revenues by ensuring no material write-
offs
. Improved productivity by developing and standardizing Global Credit /
Collection Processes / Procedures
. Streamlined Credit Approval Process to enhance use of Web & Business
Objects
. Developed new Customer Web Tool which speeds up the process and
ensures accuracy
. Dramatically increased working capital by lowering Days Bills
Outstanding by 14 days from prior year
. Increased collections efficiency by reducing 60 day + Aging by 50% and
180 day + by 200%.
. Supported strategic cost reduction initiatives by transitioning all
activities to Accenture in Bangalore, India. Followed through by
providing needed training to support a smooth transition.
. Led the rollout of Oracle 11i ERP including testing, training, and system
support
. Oracle 11i ERP Accounts Receivable Super user
. Ensured legal compliance by introducing process transformation including
Sarbanes Oxley 404 Compliance
Section Manager: Inventory Accounting 8/96 - 11/98
Accounted for an average monthly inventory ranging from $100 million to
$132 million. Managed a staff of six employees (Exempt & Non-Exempt).
Conducted & reconciled annual Physical Inventory & daily Cycle Counts.
. Provided a leadership role for Inventory Risk Review on Excess & Obsolete
Inventory.
. Trusted and respected to report monthly Inventory investment to
Corporate, Business Units and Senior Executives. Submitted Quarterly
Reporting of Inventory Fluctuation Analysis to outside auditor - Price
Waterhouse Coopers.
. Handled Insurance Claims accounting, Write-Offs, and Not-In-Locations.
Successfully reconciled ten balance sheet accounts monthly.
. Implemented Daily Cycle Counts to replace Annual Physical Inventory
. Simplified Risk Review Process while increasing accuracy
. Acknowledged for outstanding efforts in improving Management Inventory
Report
EDWARD W. MAYER Page 2
Senior Financial Analyst: Controllers Division 1/95 - 8/96
Worked closely with Business Unit Financial Planning & Analysis Managers
regarding product line details.
. Supported executive decision making by presenting detailed order and
revenue data by product line.
. Reconciled Fixed Assets Accounts and prepared vouchers and management
reports
. Turned around a broken process to improve credibility of results and
order level detail review
. Developed system automation to properly capture the product line at the
order level.
Senior Financial Analyst in Charge of Inventory Disposition and Demand
Planner 9/91 - 1/95
Determined the best marketing/pricing strategy for Inventory requiring
disposition. Audited Employee Purchase Program and assisted in purchasing
projects. Developed shipment forecasts for four manufacturing plants and
maintained supplier relationships.
. Improved productivity 66% by developing an Access Inventory Database
system
. Creatively found new ways to acquire inventory to meet customer
requirements
. Liquidated $30 million of excess inventory
. Identified more than 2000 AT&T products for inventory disposition
. Implemented Zero Cycle Time for assigned plants
Credit Analyst and Collector 10/87 - 9/91
. Established credit limits for U.S. Area Customers and monitored U.S.
Area's credit exposure. Collected $8 million per month in Reseller,
Government, Medical & Retail receivables.
. Shortened credit approval time by 30% through process improvements
. Achieved 40% reduction in Bad Debt Write Off expense
. Recognized as a high potential talent who could train and mentor new
Credit Analysts
. Commended several times for Outstanding Customer Satisfaction and
excellent DSO results
HOUSEHOLD FINANCE CORPORATION, Prospect Heights, IL 1984 - 1987
Assistant Credit Manager
Supervised three Credit Representatives. Approved and established Credit
Line for more than 100 consumer applications daily and ensured collection
of Past Due Accounts.
. Implemented new automated Credit Process.
. Recognized for outstanding Vendor Relations and Low Write-Offs.
EDUCATION
Masters of Business Administration, Loyola University of Chicago, Chicago,
IL 1987
Bachelor of Science Business Administration, Valparaiso University,
Valparaiso, IN 1984
College Prep Honors, St. Xavier High School, Cincinnati, OH 1980
TECHNICAL AND COMPUTER PROFICIENCIES
ORACLE ERP 11i AR, HYPERION, and Business Objects (Data from Enterprise
Data Warehouse)
Microsoft Windows and Office Suite Expert: Excel, Word, Access,
PowerPoint, Visio and Outlook
COMMUNITY INVOLVEMENT
Vice President: Northwest Boosters
Treasurer: Boy Scout Troop 881, Northwest Boosters, Northwest Mighty
Knights, Welch PTA, PRF Swim Club
Coach: Baseball, T-Ball, Basketball and Soccer
Team Member: Northwest Local School District Expenditures and Facility
Teams.
AWARDS AND RECOGNITIONS
Finance Excellence Award Winner for Sarbanes Oxley, Accenture Transition,
and Teradata Spinoff
Finance and Administration Excellence Award Winner for Physical Inventory
Results
Finance and Administration Excellence Award Winner for Shortened Close
Cycle
Great Performance Award Winner (awarded to < 1% of employees) for Product
Line Reporting Accuracy
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