JOHN M. COSTAS

*** ******* **.

* ******, ** *****

734-***-****

abmofc@r.postjobfree.com

* ****** *********

A position where my abilities and prior work experience as a Divisional

Manager, In- House Counsel, and Human Resource Generalist, will be

challenged and fit with the new organization's goals and objectives.

Career Summary

A self-directed Executive that consistently achieves with extensive

experience in driving performance, turning around struggling operations and

leading during periods of high growth. A proven talent with a passion for

energizing management around a vision and transforming the culture of the

organization with the objective of achieving targeted goals. I am fiscally

responsible with a reputation for controlling costs while improving

customer satisfaction. I am a strategic planner, visionary leader (by

example) with a strong propensity toward performance based relationship

management, process improvement, and budget / forecast accountability. I

understand how to motivate and transform a work culture for enhancing

organizational effectiveness with the end objective of increasing profits

while reducing the risk of market share loss.

Selected Accomplishments

Operational Management / Leadership Overview

Managed up to twenty bank branch offices, totally more than 160 officers,

managers and employees covering three Southeastern Michigan counties.

Maintained one of the most consistently successful markets over a stretch

of twenty plus years, during a time when the number of competitors more

than doubled.

Recognized as the responsible manager for averaging one of the lowest

employee turnover rates, and one of the highest customer service ratings.

Successfully implemented and drove four different corporate culture changes

precipitated by corporate mergers with minimal transitional obstacles or

setback issues being noted.

In-House Counsel

Consistently advised and directed Senior Management regarding the legal

ramifications and appropriateness of their various business strategies /

actions with the resulting outcome of the organization and individual

officers never being named as a defendant.

Directly advised and maintained close counsel with the Board of Directors

on complex legal issues resulting in no adverse impact from subsequent

actions taken by the Board.

Regularly reviewed departmental processes, procedures and practices for

determining regulatory compliance relating to both State / Federal statutes

and in keeping with broadly accepted industry best practices, etc. High

audit scores were consistently achieved from Company, State and, Federal

audit reviews.

Successfully represented the corporation as plaintiff in numerous legal

actions, with an unblemished case wins or equitably resolved rate.

Human Resource Director

Established, continually updated and effectively communicated corporate

Human Resources policies, which lead to a more informed employee group,

thereby significantly reducing management counseling and employee

disciplinary / grievance incidents.

Developed strategic plans, through employee-focused initiatives for

improving

quality services, increased staff engagement, with a positive outcome of

increased customer confidence and community good will.

Established a program of clear, concise vision for the organization, which

was promulgated by full management and employee buy-in and ownership.

Instituted a testing and uniform employment interviewing process resulting

in the elimination of discriminatory practices and favoritism issues which

many times netted in the hiring of a lesser qualified candidate. During my

tenure, quality of hires increased at all levels with no claim of

employment prejudice or discrimination being recorded both internally or

externally.

Assured compliance with all relevant Federal, State and local laws /

regulations, along with participating in corporate image building efforts

designed to enhance employee satisfaction and customer acceptance. The

Bank was recognized as a desirable place to have a career and enjoyed a

high level of corporate prestige within the community.

Business Experience

Vice President, Consumer Market Manager, Bank of America *

First Vice President and Divisional Manager, LaSalle Bank *

First Vice President, Standard Federal Bank *

Sr.VP, First Federal Savings and Loan Assoc. of Lenawee Co.

In House Counsel, First Federal Saving and Loan Assoc. of Lenawee Co.

Legal Partner, Walker, Watts, Sheridan, Whitehouse and Costas

* Merger Related

1 Education

Bachelor of Science, History, Albion College

Juris Doctorate, Detroit College of Law

References:

Name: Telephone: Relationship:

Sen. R. Richardville 517-***-**** Business - 6+years

Gary Banning 734-***-**** Business - 6+years

Robert Metzger 419-***-**** Business - 11+years

Marsha Bardoni 734-***-**** Immediate Supervisor

State Rep. K. Ebli 517-***-**** Business - 4+years

Tom Nestor 734-***-**** Sr. V.P. at LaSalle

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