Quality Assurance Customer Service

Michael A. Fedoris

*** ******** *** **

Phone: 724-***-****

Export, PA 15632

Email: ********@*****.***

Career Summary

General Manager Operations, Quality Assurance Professional, Process

Metallurgist, Product Metallurgist, Customer Service Metallurgist, IT

Corporate Business System Director:: Supply chain, CRM/ERP/MRP as well as a

hands-on manager, innovative leader and change agent, with strong

analytical and interpersonal skills.

Career Path

Trinity Industries

2005 - Feb '09

Chief Metallurgist - Standard Forged Products, McKees Rocks, PA

Managed all Metallurgical activities for the division.

. Eliminated an historical 10% scrap rejection rate on AISI 1070

differentially hardened wheels

. Instrumental in Division achieving ISO-9001 : 2000 registration

. Saved 15% of fuel consumption and 3% of blank to final product yield

having heat prior to forge furnace burners and atmosphere controls

changed

Quality Assurance Manager - Trinity Heads, LLC, Navasota, Texas

. Prepared QA Manual, procedures and established protocols to achieve

AAR M-1003 certification

. Eliminated an historical 40% re-heat treatment rate on 9% Nickel

product

. Established a "Cost of Quality" reporting system

. Developed a process plan for producing austenitic stainless steel

heads with "Zero" rejections

. Modified existing processing on Tank Car heads, reducing re-work by

90%.

Consultant

2002-2004

Independent Consultant in the areas of Quality Assurance and

business system software implementation for AXIS Computer Systems Inc. Also

in conjunction with other Metallurgical Consultants presented solutions to

Oregon Steel, Lukens and Ipsco primarily in the areas of real time computer

assisted process control systems and CRM, ERP and MRP software development.

AXIS Computer Systems Inc's business system software is designed

specifically for metal manufacturers.

ALLEGHENY LUDLUM CORPORATION, Pittsburgh, PA

1980 - 2001

General Manager - Plate Division

Managed the Entire Customer Service, Process / Product Metallurgy function

for the $750 million division, including Inside Sales, Order Entry, Review

and Acceptance and Material Planning, Scheduling, and Logistics, Testing,

Quality Assurance, New Product Development, and Complaint Resolution,

produced at eleven manufacturing and warehouse locations

. $30 million annual saving via better expense controls & inventory

management techniques,

. $15 million annual net profit via development of new product for the

Sony large screen TV,

. $4.8 million annual net via development new automotive air bag sensor

material.

Manager, Quality and Process, Plate Division

Managed all Process and Quality Control functions for the division.

. 10 million annual Quality Cost saving via software design changes &

implementation

Corporate Business System Support Director

Managed and directed the development, coordination, implementation and

evaluation of integrated business systems solutions to improve the

efficiency of the corporate supply chain.

. $7.5 million annual saving via implementation of a Data Warehouse,

finite loading and scheduling software systems & multiple department

job function consolidation

Corporate Director, MRP Management Systems

Manage and identify methods to minimize work in process inventory and

improve planning, identify strategic inventory quantity, size, and optimum

stock locations, and develop a system for defining capacity while

maximizing profit margin per order, and improve delivery performance.

. $9 million annual quality and labor cost savings designing and

implementing a real time, rule based piece planning, scheduling and

tracking system

Technical Business System Development Director

Manage and Direct the identification, coordination, development, training

and verification of software development designed to improve the business

systems within the Metallurgy Departments, focusing on the order entry,

requirement negotiation, material and inventory management, testing,

process planning and scheduling, and vendor, converter, and process control

interface system requirements.

. $348 million annual Work-In-Process inventory savings and a nearly 30%

increase in on time delivery performance designing and implementing

MRP software

. $12 million annual quality cost saving designing, developing and

implementing a process design catalog format system while reducing

process plans from 21,000 to 2468.

Manager, Testing Quality Assurance and Technical Systems

Managed the Corporate Production Testing, Technical System Development and

Maintenance, and Quality Assurance Departments

. $150,000 annual labor savings initiating, designing with test

equipment suppliers and coordinating the installation of a fully

automatic mechanical testing system

Melt Shop Superintendent - Induction Furnaces and BOF

Supervising Process Metallurgist Oriented Silicon Steels

. $1.2 million annual quality cost saving and a 4-fold increase in

magnetic quality analyzing and developing a new Grain Oriented Silicon

process procedure receiving a U.S. patent.

Continuing Education & Special Recognition

Bachelor of Science Metallurgical Engineering and Material Sciences,

University of Pittsburgh

Allegheny Ludlum Corporation, Management Development (Twice Per Year)

. 1995 Corporate Quality Award - Automated Routing Maintenance

. 1993 Corporate Quality Award - Process Design Catalog

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