Edwin Dwayne Moller
**** ******** ****** ***** # 954-***-****
Email:abmo79@r.postjobfree.com
Hollywood, FL 33024
OBJECTIVE:
To obtain a challenging and professional position through which I can utilize my experience, as well as
attain knowledge to realize my growth potential as a bilingual professional with a secure, well-established
Company. I am also attending University of Phoenix to acquire a business administrative degree.
EDUCATION:
I am currently attending University of Phoenix trying to acquire a bachelor’s degree in business
administration. I currently have a 3.8 GPA. I have a high school diploma and look forward to graduate
college next year.
PROFESSIONAL EXPERIENCE:
April 2009- present North Medical Shore Hospital- North Miami
Security Officer Lead- I am in charge of providing safety
and protection to anybody in the hospital. I work with
psychotic patients and insure to maintain each patient
appropriately. Insure that the hospital is well maintained
and making sure there is no hazard nest material in the
facility. Also, provide customer service to our patient and
escorting them out the hospital also, releasing bodies
from the morgue. Also, write all reports.
April 2007 – January 2009 ABB Con-cise – Coral Springs, FL
Web Support/Customer Service - I was assisting eye
doctors over the phone and thru via email on any web
escalating issues that I needed to resolve. I was also
involved in a resolution team to solve special client’s
issues and follow up on accounts. In addition, I assisted
accounting department when they needed help in the
department.
November 2006- May 2007 Linda & Robbins Ass- Hollywood Station
Receptionist/Closing Coordinator- Worked in a new pre-
constructed condominium development, which I had to inspect
clients units and do a walk thru. I had to communicate with the
client and instruct them with pre-closing information. Also,
have to communicate thru via email with lawyer and
appraisers.
August 2003- September 2006 EFunds Prepaid Solutions- Sunrise, FL
Customer Service/ Team Lead– I provided English and
Spanish-speaking customers with resolutions, to inquiries on
accounts thru via phone and email. Provided supervisor
support when needed, troubleshoot problems, resolve disputes,
and provide answer to our clients. In addition I did heavy data
entry and administrative. I also worked with ADP payroll also
Bank of America accounts.
February 2003- August 2003 Beach Ford & Beach Honda- North Miami Beach
Car Sales Representative- Provide detailed information and
service potential customers. Did appraisals to client’s vehicles
to determine trade-in value, test drive and ran credit checks.
Salary was commission.
June 2002- February 2003 Hellmann Company- Doral, FL
Shipping and Receiving- My duties included keeping track of
all goods and merchandise. I also transferred items between
business establishments. I was responsible for all inbound and
outbound shipments. I operated a hand trucks and forklift.
September 2000- June 2002 Wendy’s- Miramar, FL
Cashier/Crew Member- My duties were to take
customer orders, provide customer service, and close down
the facility. Also I helped administrate all of the orders
when needed.
SKILLS: Possess strong communication skills both written and oral. Work well with other.
Proficient programs in Microsoft Word, Excel, and intermediate skill level of
Power Point and Access. I also have developed skills in fast typing, data entry,
and Internet research. I also speak well Spanish and English languages.