RAFIQ HUSSEIN
Detroit MI, *****
abmo4r@r.postjobfree.com
OBJECTIVE:
To obtain a position as sales executive where I can utilize my academic
training, skills and experience through my course work and previous job
experiences.
Education:
Davenport University Bachelors of Business Administration:
(Minor in International Business)
Graduated with high honors May, 2007
GPA: 3.7 out of 4.0
Work Experience:
Enterprise Rent-a-Car, Management Assistant/ Sales executive
Dearborn, MI (02/2008-Present)
. Assisted branch manager in training and developing new employees
. Greeted customers, also answering and receiving over 100 telephone
calls a day, in addition to processing rentals and selling optional
services
. Responsible for answering customer questions, complaints, resolving
overdue rentals, and setting reservations
. Managed a fleet of over 200 cars, responsible for the finance and cost
. Exceeded sales goals, and quota by 20%, also top seller and performer;
furthermore a track record of having highest sales every month
. Accomplished a marketing schedule to gain and maintain accounts by
marketing as well as performing service and sales calls to increase
business, furthermore to make sure all customer were completely
satisfied
Max & Ermas Certified Trainer/ Server / Supervisor
Birmingham, MI (1997-2007)
. Trained new employees for the position they were hired for three
consecutive day's
. supervised the day/and evening shifts and properly, ran the front of
the house to insure a pleasant environment for our guest and an
excellent dining experience
. handled customer comments, and complaints in a timely professional
manner
. I served on parties ranging from 4 to 20 guest at a time, met and
exceeded daily sales quota by 10-15% consecutively, handled cash and
credit card transactions totaling from 1,000 to 2,000 daily
Detroit Regional Chamber (INTERN) Program / Logistics
Detroit, MI (2/2006-7/2006)
. Assisted in planning and coordinating events, logistics for external
clients and vendors, such as the Mackinaw island Conference, which
included 1,400 attendees
. Communicating with vendors to create a solid relationship and helping in
projects as assigned
. Worked with other marketing team members as needed to complete event
tasks
. Attended chamber events throughout the Detroit region, also Interacted
in brainstorming creative input to provide solutions or new ideas to
execute at events
Skills:
Strong knowledge of Microsoft Office
Excellent communication skills written, verbal and a professional demeanor
A Strong back ground in Sales and customer service experience for over 10
years
This includes selling related products and service options to customers
Strong organizational skills, focused with attention to detail
Ability to multi-task, solving problems, identifying trends, and fixing
issues
Enjoy the Ability to work in a fast pace environment.
Willingness to learn new systems and technology
Work well in a diverse team environment
*Multilingual, Fluent in English/Arabic and the many Middle Eastern
dialects and languages*
Reference Furbished Upon Request: