JAMES FORDE
**** ******* ***** ***** 651-***-****
Forest Lake, MN 55025 ******@***.***
PROFILE
Human Resources Leader with both union and non-union experience at the
corporate and division level. Expertise includes employee relations,
talent acquisition at all levels, employment law, organizational
development, safety, succession planning, multi-location staff mentoring,
budgeting, compensation, payroll, benefits and strategic communications.
Effective in creating solutions that require excellent leadership and
persuasion skills. Champions initiatives that enhance organizational
performance, including measurements, goal setting and workforce training
plans. Experienced in mergers, acquisitions and divestitures. Specialist in
turnaround situations.
PROFESSIONAL EXPERIENCE
PEOPLE FIRST HR SOLUTIONS
2009-Present
Senior Search Consultant
GIBRALTAR INDUSTRIES
2004-2008
Group Director, Human Resources
HR oversight of multi-location divisions based in MN (USP Structural
Connections), FL (Southeastern Metals Co.) and WI (Appleton Supply Co).
1,100 employees in 14 locations with a staff of 13.
. Introduced competency based Performance Management Systems with focus
on position and job description competencies and recruiting models.
. Developed and implemented training programs featuring on-line skill
sets, proprietary product knowledge with web based delivery,
supervisory leadership development modules, and computer disk topical
training for field sales through new managers and multi-ethnic
manufacturing personnel.
. Planned and executed establishment of new division HQ and dealt with
consolidating departments, ramped up multi-level recruiting efforts
and managed transferring employee issues improving accessibility and
centralizing division management in a new 80 employee office.
. Reduced three-division accident frequency, severity and claims costs
by 55% in a two-year period, followed by continued reduced costs and
frequency trending for the next two-year period.
. Led company response team on work place fatality, dealing with legal
counsels, CAL-OSHA, law enforcement and family of deceased to bring to
conclusion in eighteen months.
. Cleared back log of inherited employment law and compliance cases and
incurred no new issues.
. Provided analysis of turnover data and review of compensation plans
and career path programs resulting in improved retention strategies.
Installed a general employee population quarterly bonus program based
on a percentage of company profits and individual compensation rates,
resulting in improved employee focus on performance and productivity.
ENGINEERED POLYMERS CORP / dba Cookson Plastic Molding America, Mora, MN
2000-2003
Human Resources Manager
Recruited by a "For Sale" $70 million revenue injection and structural foam
molding Plastics Company with cultural, recruiting and staff development
issues. Brought about change through open communication, consistent
management of discipline and root problem analysis. Responsibilities
included facility management. Led a staff of 3 supporting 575 employees.
. Re-established safety goals via company safety program and Workers'
Compensation strategy, resulting in a 67% reduction in accident
frequency, Workers' Compensation losses and a reduced Experience
Modifier over a two-year period.
. Provided visible support to launching of Management Quarterly Review
program as part of concentrated effort that achieved ISO 9000
certification promoting continuing improvement.
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. Developed and implemented employee skills matrix plans replacing
subjective evaluations for measurement based performance program,
resulting in initial efficiency improvements ranging from 15 - 20%.
DAT Services, Beaverton, OR
1997-2000
Director, Human Resources
Established strategic plans and objectives reporting to COO of a $55
million privately held software freight matching company. Supported 500
employees in 5 locations with a staff of 5.
. Key facilitator of internal restructuring, combining operations and
engineering groups as well as sales and marketing, resulting in
improved coordination, effectiveness and staffing efficiency.
. Spearheaded division review of benefits and compilations of benefits
matrix resulting in overhaul of company benefits, resulting in
improved retention and annual recruitment costs of $300K
. Developed initiative to position the company on "Oregon Business
Magazine" top 100 companies to work for designation. Ranked number 87
in year two.
. Introduced salaried non-exempt pay status initiative, improving
flexibility of sales staff and reducing overtime costs by 70%.
. Led the HR initiative to launch a European business.
. Initiated High Performance Work Teams, performance and employee
empowerment initiatives.
G. HEILEMAN BREWING CO. INC. 1988-1996
Fortune 500 five division organization with 8,000 employees (with unions),
12 breweries, 19 bakeries, 4 snack food organizations, 1 precision metal
plant, and 1 airfreight company.
Director, Human Resources, Portland OR, Seattle, WA (1993-1996)
Managed west coast human resources operations for Portland (Blitz-Weinhard)
and Seattle (Rainier) breweries and California Sales office. Managed
safety and Workers' Compensation compliance, training and documentation.
Reduced accident frequency and experience modifier over a three-year-
period. (Most improved in division.). Supported 700 employees (6 unions)
with a staff of 5.
. Established rapport with labor leaders in two regions to enlist
support for initiatives in hiring, performance evaluations,
progressive discipline, last chance agreements and safety. Prevented
costly and time-consuming litigation involved with grievances,
ultimately improving employee productivity and company credibility.
Participated in United States Brewers and I.B.T. national grievance
committees. Acted as company spokesperson with unions.
. Established succession planning for two locations, identifying
employees with potential and developed career paths via training,
cross training and transfers to key positions within group and
division operations. Reduced turnover 45% and helped focus and
energize future managers.
Corporate Employee Relations Manager, La Crosse, WI (1992-1993)
. Co-chaired effort between corporate operations, human resources,
finance, and legal departments. Planned and presented unified top-
down commitment to safety program in 1992. By 1993, cultural changes
had reduced Workers' Compensation premiums by $1 million.
Corporate Manager, Group Insurance, La Crosse, WI (1988-1992)
EDUCATION
University of Wisconsin - BS