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Quality Assurance Management

Location:
Navarre, FL, 32566
Posted:
June 06, 2010

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Resume:

EXPERIENCE

BAE Systems, Inc.

Manager - Performance Excellence 4/09-Present

In this position, I am responsible for the effective performance of Mission

Success (quality assurance and inspection, continuous process improvement,

Life Cycle Management (LCM), Operational Framework Compliance and Project

Management capability), process and people resources across multiple

regions and lines of business for the Aerospace Solutions (AS) Business

Unit.

Responsibilities Include:

. Providing value-added solutions and support toward achieving

near-term goals and strategic objectives

. Supporting organizational compliance to federal, state and local

statutes

. Providing direction, supervision and guidance to ensure Mission

Success alignment with line-of-business policy, strategic objectives

and organizational goals

. Planning, execution and management of process improvements, projects

of special interest and Operating Group and BAE Systems related

initiatives

. Maintaining the organization's respective AS9100/9110, ISO900 and FAA

145 Certifications

. Minimizing risk to employees and liability to the business area

. Formulating and approving business area policies and procedures in

lifecycle management, customer satisfaction, quality assurance,

safety, health, environmental and process improvement

. Leading integrated senior management teams to determine strategy and

tactical deployment, improve performance, lower costs and generate

innovative solutions that cross business areas, lines of business and

the operating group

Recent successes include:

. Initial AS9100 Certification of Aerospace Solutions' recently acquired

Unmanned Aircraft Programs (UAP)

. Consolidation of processes and procedures for multiple program areas

integrating into one business unit (AS)

BAE Systems, Inc.

Manager - Performance & Predictive Analysis 5/08-5/09

This position supported the Navy's Strategic Systems Program (SSP). SSP

directs the development, production, logistic support, and sustaining

engineering effort of the Navy's Strategic Weapons Systems. This includes

direction of research, development, manufacturing, test, evaluation, and

operational support of the TRIDENT Fleet Ballistic Missile.

My responsibilities within the SSP involved performing capability-based

planning and analysis and leading an engineering group responsible for

analysis and prediction tasks related to the following:

. Weapon system performance

. Obsolescence prediction

. System reliability, availability and maintainability

Evaluation of an Advanced Concepts group's solution set and development of

supporting material that includes:

. Impact analysis

. Interface analysis

. Reliability and maintainability

. Performance projection

. Cost analysis.

. Nuclear safety

. Information assurance

. Risk

BAE Systems, Inc.

Data Manager - JSF/CVF Integration 10/07-5/08

This position supported the integration efforts between the Joint Strike

Fighter Program (F-35) and the United Kingdom's Aircraft Carrier Alliance

(ACA). The ACA was established to design, build and deliver two future

aircraft carrier vessels (CVF) to the United Kingdom's Royal Navy.

My responsibilities within the JSF/CVF Program included:

. Systems engineering, data management and interface management support

for the JSF/CVF Integration.

. Ensuring that all data delivered from Team JSF to the CVF ACA meets

all agreed to quality, maturity and integrity requirements.

. Management of the JSF CVF Interface Control Process and Technical

Leadership/Quality Control of the interface control document (ICD)

product.

. Design, development & deployment of Data Management, Maturity

Management and Interface Management Processes.

. Development of engineering policy associated with the CVF

Integration Support Task.

. Auditing of process & policy adherence across the JSF Organization and

the development of corrective action plans and process improvements.

. Providing support to the design, development and administration of

associated data management tools.

. Ensuring configuration management control of all data associated

with the ICD Product.

BAE Systems, Inc.

Risk Manager - Joint Strike Fighter (JSF) Program 4/05-10/07

This position was in a key Program Management and Systems Engineering

discipline that supported the Joint Strike Fighter (F-35) Program.

My responsibilities within the JSF Program included:

. Working with Integrated Product Team (IPT) leadership to proactively

manage risk, i.e., identify, analyze, assess, filter and mitigate

potential risks or undesirable events, such as, program cost overruns,

delays or prevention in concluding program events, shortfalls in

program performance, non-compliance with contract specifications

requirements, and threats to safety of flight.

. Ensuring adequacy of JSF risk mitigation plans, tracking progress,

identifying problems/solutions, and elevating issues for resolution.

. Facilitating the utilization of Tiered Risk Management processes

across supplier, government, and partner organizations.

. Performing technical planning, system integration, verification and

validation, cost and risk, and supportability and effectiveness

analyses for total systems.

. Leading and redesigning Risk Management's rebaseline, a key criteria

for entrance into the Critical Design Review (CDR) phase of the

program.

SH&E International Air Transport Consultancy

Manager - Safety & Airworthiness 10/04-4/05

My responsibilities included consulting across a large array of areas, such

as:

. Business process reviews, re-engineering and project management.

. Risk mitigation work for the insurance industry, i.e., assessing the

quality systems of aviation related businesses prior to policy

issuance and/or renewal.

. Safety and security assessments.

. Asset Management, e.g., aircraft, engines, facilities, and equipment.

. Asset valuations of aircraft, engines, facilities, and equipment.

. Aviation industrial program development.

. Quality systems assessments of airlines, FBOs, and other aviation

related businesses.

. Auditing - debtor in possession (DIP) loans.

. Support, research and evaluations related to expert witness testimony.

. Leading and participating in International Air Transport Association

(IATA) Operational Safety Audits (IOSA).

Delta Air Lines, Inc. 6/90-10-04

Quality Systems Evaluator - Quality Systems 10/00-10/04

Management Group

Specialist - Quality Assurance, Aircraft Maintenance & 7/98-10/00

Engineering

Repair Programs Coordinator - Technical Sales and 12/97-7/98

Support

Maintenance Programs Analyst - Fleet Management 12/96-12/97

Aircraft Maintenance Technician 6/90-12/96

Quality Systems and Quality Assurance experience and responsibilities at

Delta included:

. Reviewing and appraising the soundness, adequacy, and application of

company processes, policies and procedures utilized to ensure

adherence to manufacturer's specifications, ISO standards and the Code

of Federal Regulations (CFRs).

. Executing evaluations of internal and external programs and systems to

ensure the highest levels of safety, quality and compliance throughout

Delta's Technical Operations Division.

. Appraising the operational results and stability of the programs

designed to meet regulatory requirements by in-depth analytical

assessments.

. Facilitating continuous improvement opportunities when identified and

ensuring all changes are implemented and sustained.

. Performing foreign air carrier operational reviews of Delta's

codeshare partners. Codeshare reviews include an impartial

examination of our partners' ability to meet internationally accepted

standards of quality, safety, and efficiency in order to determine

whether an agreement is in Delta's and the public's best interest.

. Conducting evaluations of the business processes, business procedures

and business policies utilized throughout the Technical Operations

Division to ensure the use of only controlled and effectively managed

business processes.

. Successfully transitioning the Technical Operations' Environmental

Audit Program from compliance based audit program to an ISO 9000 based

evaluation program that encouraged continual process improvements.

. Investigating accidents/incidents that involved major aircraft damage

or serious injury. Investigations included Root Cause Analysis.

. Researching and implementing process improvements in conjunction with

the development of a quality culture in Aircraft Maintenance,

Engineering, Maintenance Programs, and Reliability.

. Performing audits to comply with the FAA mandated Continuing Analysis

& Surveillance Program (CAS).

. Resolving compliance and quality issues in maintenance, engineering

and inspection areas.

. Creating and documenting a redesign of Delta's CAS Program. Upon

completion, Delta's CAS Program was recognized by the FAA as an

industry "best practice."

. Continuous analysis of our production process for opportunities to

enhance the timeliness, quality and compliance of our products.

. Performing maintenance and repair to aircraft, engines, and avionics

systems to Delta, manufacturer, and FAA specifications.

EDUCATION

Georgia State University 5/02

Master of Science in Business Administration (MBA)

Georgia State University 5/00

Master of Science in Management (MS)

Specialization: Organizational Behavior and Change

St. Louis University 5/90

Bachelor of Science in Aeronautics (BS)

St. Louis University 5/88

FAA Airframe & Powerplant Certificate (A & P)

CERTIFICATIONS & TRAINING

8/07

Project Management Professional (PMP) Certification

Project Management Institute (PMI)

Top Secret Clearance 4/06

Department of Defense

IOSA Auditor Training 3/04

Aviation Quality Services

2/04

Six Sigma Black Belt & Lean Manufacturing Trained

Delta Air Lines, Inc.

Six Sigma Green Belt Trained & Certified 5/03

Delta Air Lines, Inc.

Certified Quality Auditor (CQA) 12/00

American Society for Quality

ISO 9000 lead Assessor 11/00

Auditor Training Institute, Inc.

ISO 9000 Internal Auditor 5/99

British Standards Institute

12/90-12/96

Airframe, Systems & Avionics Training:

Multiple Boeing, Lockheed and McDonnell Douglas 4/92

airframes(Delta)

Avionics Certification

Mid - Florida Technical Institute



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