Manager Sales

GERALD T. JACKSON

** ***** *****

Wappingers Falls, NY 12590

Cell: 845-***-**** Home: 845-***-****

E-mail: abmo0s@r.postjobfree.com

Credit and Collections Professional with extensive experience with national

and international customers. Proven track record of managing risk without

jeopardizing sales. Outstanding communicator with staff, peers, upper

management and customers. Uses innovative approach to problem resolution.

Solid business perspective with the corporate goal in mind.

PROFESSIONAL EXPERIENCE

COMMAND SECURITY CORP., Lagrangeville, NY

Sept. 2002-Apr 2009

A $130,000,000 Security Company with three divisions and 2,500 active

customer accounts. Provides security services for commercial and aviation

customers nation-wide.

Credit and Collections Manager

Managed all areas of credit risk and collection of all revenues and

the billing department.

1. Reduced DSO (days sales outstanding) from 88.70 to 57.34 by

aggressively following up with customers on past due invoices and

unauthorized deductions which is well below industry average.

2. Implemented improvements in processes which resulted in increased

productivity of the department.

3. Reports to upper management on the credit worthiness of current and

potential customers.

4. Reports to upper management on the status of past due accounts. Will

refer delinquent customers to a collection agency and monitor the

status of these accounts.

5. Handles all bankruptcy claims including the filing of the claim as

well as the selling of the claim.

6. Interacts with the Accounting department to assure accuracy and

timeliness of required banking documents as well as reconciliation of

A/R accounts to the general ledger.

7. Interacts with Payroll Manager to coordinate payroll and invoice

corrections.

8. Oversees cash deposits and data entry for posting to the correct

corporate accounts.

PUIG USA, Hawthorne, NY

Feb. 1980-Dec. 2001

A $40,000,000 Fragrance Company with eight corporate entities and 2,300

active customer accounts. Distributes to the finer department and

specialty stores.

Credit and Collections Manager (1995-2001)

Manage all areas of credit risk and collection of all revenues.

9. Reduced bad debt ratio from .5% to .1% which is well below industry

average by reviewing and monitoring the credit worthiness of all

existing and potential customers.

10. Represented the Accounts Receivable "best practices" at two

international meetings of the global parent company in Barcelona and

Paris resulting in the creation of global standards for the accounts

receivable function.

11. Followed up with customers on past due invoices and unauthorized

deductions resulting in the reduction of the DSO (days sales

outstanding) from 60 to 45 days.

12. Oversaw the processing of $3,000,000 of customer returns and approved

the issuing of credit memos to the correct accounts.

13. Reduced customer returns by $500,000 by creating and enforcing a new

company policy for customer return of merchandise.

14. Redesigned and implemented new receivable system with the IT

department which significantly reduced processing time and increased

accuracy and productivity.

15. Interacted with Accounts Payable Manager to coordinate advertising

and commission claims and authorized the advertising credit memos.

16. Oversaw cash deposits and data entry for posting to the correct

corporate accounts.

Sales and Credit Services Manager (1990-1995)

Coordinated and serviced the needs of the sales force. Managed all areas

of credit risk and collection of all revenues. Performed all

responsibilities as above.

17. Redesigned and implemented new order entry program with IT

department, which significantly reduced processing time and created

a more accurate and flexible order entry system.

18. Compiled and reported daily sales numbers to President and VP of

Sales.

19. Maintained correct account responsibilities for the regional Sale

Directors.

20. Maintained the customer master data file for accounts receivable and

sales analysis as well as all shipping and traffic information.

21. Interacted with inventory control and warehouse managers to ensure

correct stock levels.

22. Screened all incoming orders and delegated to billers for entry into

system.

23. Trained and cross-trained for current and special projects.

Credit and Collections Manager (1986-1990)

Production Planning Manager (1984-1986)

Planned, scheduled, executed, monitored and followed up on the production

of regular and promotional products.

Credit and Collections Manager (1980-1984)

EDUCATION

BS, Secondary Education, (3.08 cum) Villanova University, Villanova, PA

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