KEITH DRYJANSKI
Knoxville, TN 37934
___________________________________________________________________________________
___________________________________________________________________________________
__
OBJECTIVE
A career position with a progressive company where years of experience, knowledge, strong
work ethic, and a winning attitude will influence company objectives and create opportunity for
advancement.
SUMMARY
Background includes a solid track record of proven ability to exceed company goals and
customer satisfaction, increase revenue growth and profitability.
Strengths Include:
• Business/Project Management skills
• Strategic planning and problem solving skills
• Team leadership and development
• Relationship building
• Priority and time management skills
• Ability to adapt quickly to a variety of business disciplines and environments.
EXPERIENCE
12/2009-Present Account Representative, Vanderbilt Mortgage and Finance
• Provide knowledgeable, professional mortgage service to 1500 customers
• Develop unique financial plans to keep customers in their homes.
• Handle customer questions, complaints, and billing inquires via phone, fax, email
01/1990-05/2009 Advanced from Manger to Director of Operations, Restaurant Management and
Development Corp. (RMD Corp)
Director of Operations, RMD Corp
• Significantly increased annual sales of a 45-facility company through effective development of
supervisors and market penetration
• Manage a team of 6 in the office and 10 supervisors in the field, as well as work with Promotional
Manager to develop marketing and promotional opportunities to increase guest traffic and drive sales
• Assume responsibility for business development initiatives, such as sales, profitability, marketing,
promotions, team leadership, and management training for a 4 state franchise.
Regional Supervisor, RMD Corp
• Supervised and supported the growth of 5 restaurants in the East Tennessee area to increase revenue and
profit growth
• Developed 2 Regional Managers, 10 GMs and 20 assistant managers to streamline operational efficiency
and business growth.
General Manager, RMD Corp
• Trained new managers in the region as well as identify and develop staff members in to marketing or
management positions
• Started charity Golf Tournament that continues to raise over $ 10,000 annually for local charities.
• Increased profitability through efficient P&L management, increased guest counts and increased
food/merchandise sales
08/1988-12/1989 International Flight Food & Beverage Coordinator, Sky Chefs
• Ensure proper food and beverage service for American Airline international flights
• Supervised a team of 12 caterers/drivers
08/1984-06/1988 Shift Supervisor, Chelsea Catering
• Managed 24 drivers/helpers and a kitchen of 12 food preparers
• Provided timely meal service for domestic airline flights.
EDUCATION
1982-1984 Business Management
UNIVERSITY OF COLORADO, Boulder, CO
• Member of College Football team
ACTIVITIES
• Supported many local charities through sponsorship and participation.
REFERENCES
Available upon request